Hr Jobs in Belfast

Aspiring Recruitment Consultant Belfast Reperio Human Capital Reperio Human Capital is one of Ireland's leading specialist IT recruitment consultancies. For over 15 years, we've helped some of the biggest companies across Ireland build high performing teams, while giving driven, commercially minded people a genuine platform to build their own success. As we continue to grow, we're looking for ambitious sales professionals to join our Belfast office. If you have a background in sales, business development, or a target-driven, customer-facing role, and you're looking for a career with uncapped earning potential and a clear progression path, this is a strong next step. Why Join Reperio? Recruitment is a commercially driven career where your income and progression are tied directly to your performance. You'll be building your own market, managing a pipeline of clients and candidates, and closing deals in a structured environment with real training, mentoring, and support behind you. The Role This is a sales role at its core. You'll be responsible for business development, winning new client relationships, and managing the full sales cycle from first contact through to placement, while building genuine, long-term relationships with both clients and candidates. Your day-to-day responsibilities will include: - Proactively identifying and approaching new business opportunities within the technology sector - Building and managing relationships with hiring managers and decision-makers - Pitching Reperio's services and winning new roles to work on - Managing the full sales cycle, from initial outreach through to closing a placement - Negotiating terms, salaries, and offers with both clients and candidates - Working towards revenue targets within a high-performance, commission-driven environment - Continuously developing your market knowledge to stay ahead of competitors What We're Looking For We're looking for confident, results-driven individuals with a genuine sales mindset. You'll have: - A background in sales, business development, or a target-driven role - Strong negotiation and relationship-building skills - Resilience and the ability to handle rejection without losing momentum - A competitive, results-focused attitude - Confidence working towards revenue targets and KPIs Reperio Human Capital acts as an Employment Agency and an Employment Business.

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details

Change Analyst / PMO Overview We are looking for motivated and adaptable individuals to join our Change Delivery function as Change Analysts / PMOs. This opportunity is ideal for candidates with 2-4 years' professional experience, either within business change, project delivery, PMO environments, or in roles that have involved strong stakeholder engagement and coordination. Successful candidates will undertake a comprehensive 3-4 week training programme designed to develop core change management, project delivery and PMO skills, equipping them to support a range of transformation and change initiatives. Key Responsibilities - Support the planning, coordination and delivery of business change and transformation projects. - Track project activities, milestones, risks, issues and dependencies. - Prepare project documentation, reports, communications and status updates. - Engage with stakeholders across different levels of the organisation to gather information and support project objectives. - Schedule and coordinate project meetings, workshops and governance forums. - Monitor project progress and help ensure delivery against agreed timelines. - Experience - 2-4 years' professional experience in a Change, PMO, Project Support, Business Support or similar role; or - Experience in roles involving senior stakeholder management, coordination, planning or business operations with a desire to reskill into change and project delivery. - Comfortable working across multiple priorities and stakeholders. - Eager to learn new methodologies, tools and ways of working. - Proficient in Microsoft Office Suite, particularly Excel, PowerPoint and Teams. - Financial services experience would be desirable

Domestic Loss Adjuster Covering Scotland and Northern Ireland Home/Field-Based £40,000 £50,000 + £500 Monthly Car Allowance + Annual Bonus Are you an experienced Domestic Loss Adjuster who still enjoys the job but is tired of feeling like you are simply ticking boxes? Would you like the freedom to manage your own time, properly investigate your claims and work for a growing independent business where your experience and ideas will genuinely be valued? CKB Recruitment is delighted to be working with an ambitious independent loss adjusting firm that has built an excellent reputation for delivering high-quality, customer-focused claims solutions. Following continued growth, they are now looking for an experienced Domestic Loss Adjuster to join their team, covering Scotland and Northern Ireland. The opportunity This is a home-based field role offering plenty of autonomy, supported by a highly experienced and approachable team. You will manage a varied caseload of domestic property claims, handling each case from initial instruction through to settlement. You will be trusted to organise your own diary, make sound technical decisions and provide the level of service that policyholders and clients deserve. Every day will be different, with the opportunity to investigate losses, solve problems and help customers through what can often be a stressful and difficult experience. Your responsibilities will include: - Managing a varied caseload of domestic property claims - Carrying out site visits across Scotland and Northern Ireland - Investigating the circumstances and cause of each loss - Assessing policy coverage, damage and potential claim values - Producing accurate, detailed and timely reports - Maintaining appropriate reserves and keeping all parties updated - Liaising with policyholders, insurers, brokers, contractors and specialist suppliers - Negotiating fair and appropriate claim settlements - Identifying potential fraud, recovery and subrogation opportunities - Delivering excellent customer service throughout the claims journey - Managing your workload effectively and meeting agreed service standards What we are looking for You will need previous experience working as a Domestic Loss Adjuster and should be comfortable managing claims independently in the field. You will also need: - Strong technical knowledge of domestic property insurance claims - Experience managing household property losses - Excellent investigation and decision-making skills - The ability to produce clear, professional and technically accurate reports - Strong communication and relationship-building skills - A compassionate and customer-focused approach - Good organisation and diary-management skills - The confidence to work autonomously while remaining part of a supportive team - A full UK driving licence - The flexibility to travel throughout Scotland and Northern Ireland Professional insurance or loss adjusting qualifications would be welcomed but are not essential where suitable experience can be demonstrated. The package - Salary of £40,000 £50,000 - £500 per month car allowance (£6,000 per annum) - Annual bonus - Home-based working - Autonomy to manage your own diary and caseload - Support from an experienced and collaborative team - The opportunity to join a successful independent business at an exciting stage of its growth This is a fantastic opportunity for a capable Domestic Loss Adjuster who takes pride in delivering quality work and wants to become an important part of a business where people are trusted, supported and genuinely valued. Apply now for a confidential discussion.

Business Development Representative (BDR) Location Belfast (Hybrid Flex days) Salary Up to £40,000 + Uncapped OTE The Opportunity We're partnering with a fast-growing AI SaaS business that's transforming how global organisations use customer insights to drive commercial success. As they continue to scale internationally, they're looking for a motivated Business Development Representative to join the click apply for full job details

Job Title: Paraplanner Location: Belfast (Hybrid Working) Salary: Negotiable, dependent on experience and Qualifications A modern, professional Independent Financial Planning firm is looking for an experienced Paraplanner to strengthen their technical team. This is an excellent opportunity for a technically strong professional who enjoys working closely with Financial Advisers in a collaborative way click apply for full job details

Change Analyst / PMO Overview We are looking for motivated and adaptable individuals to join our Change Delivery function as Change Analysts / PMOs. This opportunity is ideal for candidates with 2-4 years' professional experience, either within business change, project delivery, PMO environments, or in roles that have involved strong stakeholder engagement and coordination click apply for full job details

Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported click apply for full job details

Audit Assistant Manager Belfast Ready to take the next step in your audit career? If you're an ambitious Audit Senior looking for your first management role, or an existing Audit Assistant Manager seeking greater responsibility, exposure and progression, this could be the opportunity you've been waiting for. We're partnering with a leading professional services firm with an outstanding reputation f click apply for full job details

Technical Sales Specialist (BMS / Control Systems) £46,000 - £52,000 (DOE) + Company Car + Bonus + Employee Ownership Benefits + Training and Progression + Pension Belfast Are you a Technical Sales specialist or similar with experience in BMS, PLCs, SCADA, refrigeration controls or energy systems looking to join a well-established and growing business offering long-term progression, excellent earnin click apply for full job details

What you will do - Reporting to the Cloud Platform Architect, this role will be responsible for the design of Cloud and infrastructure services and processes that make up the Cloud & Infrastructure Platform that support the A&O Shearman business, globally. These services and process include the cloud services, networks, software and other resources required to deliver the Platform - The role translates business requirements into technical and process designs and guides engineering teams through delivery, ensuring the A&OS Cloud and Infrastructure Platform meets the current and future needs of the global business, is secure, operationally excellent and is cost efficient - Defines, designs and delivers the network and infrastructure architecture for all Cloud, WAN and LAN requirements including all end user compute requirements - The role works with global IT leadership to translate business goals into technology and process designs to support the delivery of the Cloud and Infrastructure Platform Roadmap - The role works with project delivery leadership to support business projects which require Cloud and Infrastructure Platform services - Accountable for all aspects of the A&OS network architecture and engineering, including delivery of functional and non-functional requirements, meeting operational and project cost constraints. - Accountable for ensuring the future network architecture meets the A&OS business needs. This includes ownership of network designs for all projects, growth and changing requirements. - Accountable for delivering the architecture, designs and engineering for multiple, complex projects from across the business as well as the core Cloud Platform Roadmap, often concurrently. These will come from a variety of stakeholders and locations across the globe - Able to effectively manage the workload for network architecture, design and engineering from across multiple complex projects and the core Cloud Platform Roadmap concurrently, to ensure successful delivery to business expectations and timelines - Support the Cloud Platform Architect to: - Ensure the multi-year Cloud & Infrastructure Platform Roadmap is continuously maintained, aligned to the business goals and strategy, delivering security, operational excellence and cost efficiency - Ensure the multi-year Cloud & Infrastructure Platform Roadmap is delivered. - Lead architecture and engineering resources to deliver designs and change, while ensuring compliance with governance frameworks, best practice, risk management, guardrails and compliance across engineering teams. These resources will be a mix of internal and external resources - Deliver designs for the Cloud and Infrastructure Platform and other business projects using blueprints, technical specifications, and standards - Support the development of business cases for new initiatives which require the Cloud and infrastructure Platform services and processes - Engage and contract with external suppliers, with commercial acumen - Ensure the successful delivery of the critical services that other technology Platforms, business and customer projects will need to consume from the Cloud & Infrastructure Platform. This will include: - Providing timeline, skills and effort estimates to projects for solution design and delivery - Forecasting capacity requirements and ensuring these are ready when required - Forecasting future demand for services and processes to ensure innovative solutions are available to support these when required What you will have - Must have relevant technical architecture qualifications and certifications for at least one of the major Cloud providers, preferably Microsoft Azure - Deep expertise of at least one Cloud provider, preferably Microsoft Azure and associated network services - Experience in technology architecture, engineering and networking using a range of technology tools to perform these roles - Deep understanding and experience of Cloud Computing, Network design and protocols, Storage, Infrastructure as Code, Containerization and Information Security - Ability to solve complex business and technology problems in demanding timescales - Ability to understand and translate business goals and strategy into technology designs - Ability to innovate and drive adoption of new technologies to ensure the Cloud and Infrastructure Platform is continuously ready to meet new business demands - Strong understanding and experience of using architectural governance frameworks, best practices, compliance and risk management - Must have operated architectural governance processes and logistics, including design authorities and design review - Good understanding and experience of the project delivery lifecycle, from concept to delivery, delivery methodologies and finance - Good understanding and experience of the operational lifecycle, from go-live to decommissioning and what is required to maintain an industry leading operational environment - Ability to select and work with vendors to deliver business outcomes on time, budget and scope - Ability to influence stakeholders including IT leadership and peers across the global IT organization - Excellent communication and presentation skills NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do - Reporting to the Cloud Platform Architect, this role will be responsible for the design of Cloud and infrastructure services and processes that make up the Cloud & Infrastructure Platform that support the A&O Shearman business, globally. These services and process include the cloud services, networks, software and other resources required to deliver the Platform - The role translates business requirements into technical and process designs and guides engineering teams through delivery, ensuring the A&OS Cloud and Infrastructure Platform meets the current and future needs of the global business, is secure, operationally excellent and is cost efficient - Defines, designs and delivers the network and infrastructure architecture for all Cloud, WAN and LAN requirements including all end user compute requirements - The role works with global IT leadership to translate business goals into technology and process designs to support the delivery of the Cloud and Infrastructure Platform Roadmap - The role works with project delivery leadership to support business projects which require Cloud and Infrastructure Platform services - Accountable for all aspects of the A&OS network architecture and engineering, including delivery of functional and non-functional requirements, meeting operational and project cost constraints. - Accountable for ensuring the future network architecture meets the A&OS business needs. This includes ownership of network designs for all projects, growth and changing requirements. - Accountable for delivering the architecture, designs and engineering for multiple, complex projects from across the business as well as the core Cloud Platform Roadmap, often concurrently. These will come from a variety of stakeholders and locations across the globe - Able to effectively manage the workload for network architecture, design and engineering from across multiple complex projects and the core Cloud Platform Roadmap concurrently, to ensure successful delivery to business expectations and timelines - Support the Cloud Platform Architect to: - Ensure the multi-year Cloud & Infrastructure Platform Roadmap is continuously maintained, aligned to the business goals and strategy, delivering security, operational excellence and cost efficiency - Ensure the multi-year Cloud & Infrastructure Platform Roadmap is delivered. - Lead architecture and engineering resources to deliver designs and change, while ensuring compliance with governance frameworks, best practice, risk management, guardrails and compliance across engineering teams. These resources will be a mix of internal and external resources - Deliver designs for the Cloud and Infrastructure Platform and other business projects using blueprints, technical specifications, and standards - Support the development of business cases for new initiatives which require the Cloud and infrastructure Platform services and processes - Engage and contract with external suppliers, with commercial acumen - Ensure the successful delivery of the critical services that other technology Platforms, business and customer projects will need to consume from the Cloud & Infrastructure Platform. This will include: - Providing timeline, skills and effort estimates to projects for solution design and delivery - Forecasting capacity requirements and ensuring these are ready when required - Forecasting future demand for services and processes to ensure innovative solutions are available to support these when required What you will have - Must have relevant technical architecture qualifications and certifications for at least one of the major Cloud providers, preferably Microsoft Azure - Deep expertise of at least one Cloud provider, preferably Microsoft Azure and associated network services - Experience in technology architecture, engineering and networking using a range of technology tools to perform these roles - Deep understanding and experience of Cloud Computing, Network design and protocols, Storage, Infrastructure as Code, Containerization and Information Security - Ability to solve complex business and technology problems in demanding timescales - Ability to understand and translate business goals and strategy into technology designs - Ability to innovate and drive adoption of new technologies to ensure the Cloud and Infrastructure Platform is continuously ready to meet new business demands - Strong understanding and experience of using architectural governance frameworks, best practices, compliance and risk management - Must have operated architectural governance processes and logistics, including design authorities and design review - Good understanding and experience of the project delivery lifecycle, from concept to delivery, delivery methodologies and finance - Good understanding and experience of the operational lifecycle, from go-live to decommissioning and what is required to maintain an industry leading operational environment - Ability to select and work with vendors to deliver business outcomes on time, budget and scope - Ability to influence stakeholders including IT leadership and peers across the global IT organization - Excellent communication and presentation skills NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

What you will do - Reporting to the Cloud Platform Architect, this role will be responsible for the design of Cloud and infrastructure services and processes that make up the Cloud & Infrastructure Platform that support the A&O Shearman business, globally. These services and process include the cloud services, networks, software and other resources required to deliver the Platform - The role translates business requirements into technical and process designs and guides engineering teams through delivery, ensuring the A&OS Cloud and Infrastructure Platform meets the current and future needs of the global business, is secure, operationally excellent and is cost efficient - Defines, designs and delivers the network and infrastructure architecture for all Cloud, WAN and LAN requirements including all end user compute requirements - The role works with global IT leadership to translate business goals into technology and process designs to support the delivery of the Cloud and Infrastructure Platform Roadmap - The role works with project delivery leadership to support business projects which require Cloud and Infrastructure Platform services - Accountable for all aspects of the A&OS network architecture and engineering, including delivery of functional and non-functional requirements, meeting operational and project cost constraints. - Accountable for ensuring the future network architecture meets the A&OS business needs. This includes ownership of network designs for all projects, growth and changing requirements. - Accountable for delivering the architecture, designs and engineering for multiple, complex projects from across the business as well as the core Cloud Platform Roadmap, often concurrently. These will come from a variety of stakeholders and locations across the globe - Able to effectively manage the workload for network architecture, design and engineering from across multiple complex projects and the core Cloud Platform Roadmap concurrently, to ensure successful delivery to business expectations and timelines - Support the Cloud Platform Architect to: - Ensure the multi-year Cloud & Infrastructure Platform Roadmap is continuously maintained, aligned to the business goals and strategy, delivering security, operational excellence and cost efficiency - Ensure the multi-year Cloud & Infrastructure Platform Roadmap is delivered. - Lead architecture and engineering resources to deliver designs and change, while ensuring compliance with governance frameworks, best practice, risk management, guardrails and compliance across engineering teams. These resources will be a mix of internal and external resources - Deliver designs for the Cloud and Infrastructure Platform and other business projects using blueprints, technical specifications, and standards - Support the development of business cases for new initiatives which require the Cloud and infrastructure Platform services and processes - Engage and contract with external suppliers, with commercial acumen - Ensure the successful delivery of the critical services that other technology Platforms, business and customer projects will need to consume from the Cloud & Infrastructure Platform. This will include: - Providing timeline, skills and effort estimates to projects for solution design and delivery - Forecasting capacity requirements and ensuring these are ready when required - Forecasting future demand for services and processes to ensure innovative solutions are available to support these when required What you will have - Must have relevant technical architecture qualifications and certifications for at least one of the major Cloud providers, preferably Microsoft Azure - Deep expertise of at least one Cloud provider, preferably Microsoft Azure and associated network services - Experience in technology architecture, engineering and networking using a range of technology tools to perform these roles - Deep understanding and experience of Cloud Computing, Network design and protocols, Storage, Infrastructure as Code, Containerization and Information Security - Ability to solve complex business and technology problems in demanding timescales - Ability to understand and translate business goals and strategy into technology designs - Ability to innovate and drive adoption of new technologies to ensure the Cloud and Infrastructure Platform is continuously ready to meet new business demands - Strong understanding and experience of using architectural governance frameworks, best practices, compliance and risk management - Must have operated architectural governance processes and logistics, including design authorities and design review - Good understanding and experience of the project delivery lifecycle, from concept to delivery, delivery methodologies and finance - Good understanding and experience of the operational lifecycle, from go-live to decommissioning and what is required to maintain an industry leading operational environment - Ability to select and work with vendors to deliver business outcomes on time, budget and scope - Ability to influence stakeholders including IT leadership and peers across the global IT organization - Excellent communication and presentation skills NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

Office Manager/ Bookkeeper- Dunmurry/ Finaghy Reed Recruitment are delighted to be working with a successful organisation based in the Dunmurry/ Finaghy area. Our client has an exciting new opportunity for an experienced Office Manager to join their team of a part-time basis. The successful candidate will act as the primary point of contact for customers and clients, handling queries and managing financial documentation with precision and care. Day-to-day of the role: - Raise all invoices relating to contracts, manage payments, and ensure timely receipt of funds. - Prepare salary, VAT, and accountancy invoicing monthly in coordination with the company accountant. - Support the Sales Team by raising new contracts, ensuring accuracy and completeness of information. - Maintain and monitor shipping schedules, liaising with buyers and suppliers to ensure smooth operations. - Track contracts to ensure timely delivery and minimal disruption. - Manage and monitor office stock and stationery, including maintenance of the office environment. - Organize meetings, prepare agendas, distribute papers, take minutes, and handle follow-up actions. - Maintain and update diaries, organize meetings, and make travel arrangements for the Sales Team. - Monitor and record staff annual and sick leave. Required Skills & Qualifications: - A minimum of 3 years' experience in an accounts and administrative role is essential - The ability to assist wherever is needed within the organisation, and liase with management and clients across all levels - IT Proficient to include accounting software - The ability to pick up the phone confidently and speak with suppliers and customers Benefits: - Part-time, permanent 16- 20 hours per week - Excellent salary package - Eligibility to participate in the company pension scheme. - A supportive and dynamic work environment. If you would like to be considered for this position, then please apply via the link provided. Alternatively, please feel free to contact Caron Hamill from the Reed Offices directly and in the strictest of confidence. We look forward to hearing from you!

Purchase Ledger Clerk- Dunmurry- Maternity Contract Reed Recruitment is delighted to be working with a well-known and respected organisation with offices based in Dunmurry. Due to a period of maternity leave, our client has an urgent requirement for an experienced Accounts Assistant/ Purchase Ledger Clerk to join their team on a full-time basis. This role will be for a period of 12 months and is offering a competitive salary for the right applicant. Responsibilities - Processing of supplier and Sub-contractor payments in multicurrency - Select/deselect purchase invoices and sub-contractors due for payment. Checking that all payments are made within credit terms. - Reconciliation of supplier payments to creditors statement - Preparing of remittance advices - Preparation of sundry Bacs/cheque payments & posting payments to the creditor's ledger, ensuring that all necessary authorisations have been obtained - Distribution of cheques to suppliers - Updating bank statements, posting payments to creditors ledger and cashbook - Dealing with supplier's queries efficiently and effectively, liaising closely with the cost team, to ensure that discrepancies are resolved in a timely manner - Work closely with other departments to ensure smooth financial operations and correct ledger entries - Setting up new supplier accounts, following company procedures to ensure accounts are verified correctly - General office tasks including filing, photocopying, dealing with telephone queries Experience Required - Previous experience working with an accounts payable function is required - IT Proficient and excellent knowledge of MS Excel Benefits - Competitive salary and benefits package - 35.5 hours per week. 9am - 5:15pm and 4:30pm finish on a Friday - Hybrid working - Opportunities for professional growth and development. - Supportive and collaborative work environment If you would like to be considered for this position, then please apply via the link provided. Alternatively, please feel free to contact Caron Hamill from the Reed Offices directly and in the strictest of confidence. We look forward to hearing from you!

Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, click apply for full job details

Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the i click apply for full job details

Brook Street Recruitment is working with our client in Belfast city centre to recruit a new full time and permanent experienced Insurance Account Handler As an Insurance Account Manager in the Belfast office, you will take ownership of a dedicated portfolio of commercial clients. The role will involve Account management, client retention and portfolio growth, deliver expert insurance advice and bui click apply for full job details

We are looking for a Finance Manager / Management Accountant to join a growing team, supporting the day-to-day financial operations of a hotel in one of Belfast's most iconic locations. This is a unique opportunity to work across a well-established international hotel brand within a single vibrant destination. This is a property-based Finance Manager/Management Accountant role, responsible for the click apply for full job details

Educational SME - Belfast/Hybrid - £600 - £675 per day - Education / IT Consultant Position Description Our client is looking to strengthen its existing team with an experienced Northern Ireland Education Subject Matter Expert. This advisory role will provide practical insight into the Northern Ireland education system and help ensure that our technology propositions and services reflect the need click apply for full job details

Brook Street Recruitment is working on behalf of our Belfast client who are seeking ambitious and motivated Telesales Executives to join a successful and growing business. This is an excellent opportunity for experienced sales professionals looking to work in a supportive environment where success is recognised and rewarded, with genuine opportunities to progress your career click apply for full job details

Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, click apply for full job details

About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing - Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. - Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. - Take ownership of issues through to resolution, using correct processes. - Deliver a consistent customer experience across inbound and outbound activity. - Customer & Process Excellence - Maintain accurate customer records and contact details. - Follow all sales, compliance, and data protection requirements. - Use CRM and sales systems correctly at all times. - Escalate risks, complaints, or vulnerabilities appropriately. - Work closely with wider teams to resolve issues and improve outcomes. - Deliver against agreed performance measures, including quality, retention, and growth. - Actively engage in coaching, feedback, and development sessions. - Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills - Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. - Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. - Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills - Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. - Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. - Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. - Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. - Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. - Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: - Access to an online private GP 24/7 for you and your immediate family - Market-leading paid carers leave with up to 2 weeks off - Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay - Discounted EE and BT products, including mobile and broadband - Market leading Pension scheme - 5% from you and 10% from us - Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing - Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. - Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. - Take ownership of issues through to resolution, using correct processes. - Deliver a consistent customer experience across inbound and outbound activity. - Customer & Process Excellence - Maintain accurate customer records and contact details. - Follow all sales, compliance, and data protection requirements. - Use CRM and sales systems correctly at all times. - Escalate risks, complaints, or vulnerabilities appropriately. - Work closely with wider teams to resolve issues and improve outcomes. - Deliver against agreed performance measures, including quality, retention, and growth. - Actively engage in coaching, feedback, and development sessions. - Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills - Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. - Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. - Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills - Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. - Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. - Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. - Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. - Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. - Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: - Access to an online private GP 24/7 for you and your immediate family - Market-leading paid carers leave with up to 2 weeks off - Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay - Discounted EE and BT products, including mobile and broadband - Market leading Pension scheme - 5% from you and 10% from us - Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing - Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. - Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. - Take ownership of issues through to resolution, using correct processes. - Deliver a consistent customer experience across inbound and outbound activity. - Customer & Process Excellence - Maintain accurate customer records and contact details. - Follow all sales, compliance, and data protection requirements. - Use CRM and sales systems correctly at all times. - Escalate risks, complaints, or vulnerabilities appropriately. - Work closely with wider teams to resolve issues and improve outcomes. - Deliver against agreed performance measures, including quality, retention, and growth. - Actively engage in coaching, feedback, and development sessions. - Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills - Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. - Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. - Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills - Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. - Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. - Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. - Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. - Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. - Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: - Access to an online private GP 24/7 for you and your immediate family - Market-leading paid carers leave with up to 2 weeks off - Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay - Discounted EE and BT products, including mobile and broadband - Market leading Pension scheme - 5% from you and 10% from us - Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

About the role In this role, you'll be the voice of BT for our small and medium business customers - building genuine connections and providing solutions that make a real difference to their success. Every conversation matters; whether you're responding to an inbound enquiry or reaching out as part of an outbound campaign, you'll take the time to understand each customer's needs and challenges before recommending the right BT or EE Business products for them. You'll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet - and often exceed - your targets. Above all, you'll ensure every interaction is a positive one, creating a customer experience that reflects BT's reputation for trust, expertise and innovation. You'll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. The EE Retention Advisor plays a key role in retaining and growing our small and medium business customers. The role is a blend of inbound calls and/or outbound focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high quality service. This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value led conversations and supporting key customer programmes, the role plays a direct part in strengthening long term customer relationships while supporting wider transformation and efficiency goals. What you will be doing - Support inbound call volumes during busy periods and make outbound dialler calls in quieter times. - Identify upsell and cross sell opportunities aligned to customer needs efficiently and professionally. - Take ownership of issues through to resolution, using correct processes. - Deliver a consistent customer experience across inbound and outbound activity. - Customer & Process Excellence - Maintain accurate customer records and contact details. - Follow all sales, compliance, and data protection requirements. - Use CRM and sales systems correctly at all times. - Escalate risks, complaints, or vulnerabilities appropriately. - Work closely with wider teams to resolve issues and improve outcomes. - Deliver against agreed performance measures, including quality, retention, and growth. - Actively engage in coaching, feedback, and development sessions. - Support a "one team" culture by sharing best practice and helping colleagues. What you'll need to succeed Essential Skills - Communication & Active Listening - Able to build rapport, ask effective questions and clearly explain information. Demonstrates the ability to understand customer needs before recommending solutions. - Resilience & Confidence in Challenging Conversations - Comfortable handling objections, customer concerns and difficult discussions. Remains professional and positive when working towards customer retention and business goals. - Customer Focus with Commercial Awareness - Balances customer needs with business outcomes. Identifies opportunities to add value for customers while achieving retention and growth objectives. Desirable Skills - Attention to Detail - Accurately records information and follows processes, policies and compliance requirements. - Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications. - Problem Solving & Ownership - Takes responsibility for resolving customer issues and seeks appropriate support when required. - Adaptability & Flexibility - Can switch between inbound and outbound activities and respond positively to changing business needs. - Teamwork & Collaboration - Works effectively with colleagues, shares knowledge and contributes to a positive team culture. - Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions. Benefits Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: - Access to an online private GP 24/7 for you and your immediate family - Market-leading paid carers leave with up to 2 weeks off - Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay - Discounted EE and BT products, including mobile and broadband - Market leading Pension scheme - 5% from you and 10% from us - Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.

A Day in the Life of an Ipsos Field Market Research Interviewer Imagine it: It's Wednesday afternoon. You've enjoyed your day, and now it's time for your shift as a Field Market Research Interviewer! You're heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you've pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm. You hop in your car - you'll need that, business insurance and a valid driver's licence for this job - and head to a neighbourhood nearby , whether that is Belfast, Derry/Londonderry, Lisburn, Newry, Ballymena, Enniskillen, Coleraine, Omagh, or anywhere in between. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You'll be going door-to-door, inviting people to participate in surveys. Don't worry; we provide all the training you need to feel confident approaching people, even if they weren't expecting a visit. And to make things easier, we offer mileage reimbursement for your travels. You'll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You're making a real difference! The information you gather helps businesses and organisations make decisions that impact your community. What else makes Ipsos special? - We're committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running! - We provide award-winning training, setting you up for success. - We're socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone. - We're dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability. Plus, as an Ipsos interviewer, you'll enjoy access to: - Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money! - Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness. This job might be for you if: - You love meeting new people and hearing their stories. - You're comfortable striking up conversations and putting people at ease, even in unexpected situations. - You're looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss. - You're passionate about your community and want to have a voice in shaping its future. Sound like a good fit? Apply now and join our team of Market Research Interviewers.

Payroll Officer; Belfast; 6 month; Inside IR35 An exciting opportunity is open for a payroll officer to work with a defence sector client based in Belfast. The Payroll Officer plays a key role in the accurate and timely delivery of the Group's payroll services, ensuring employees are paid correctly and in accordance with statutory requirements and Company policies click apply for full job details

Brook Street Recruitment is working on behalf of our Belfast client who are seeking a confident, proactive, and detail-oriented Client Account Manager to join their Belfast team. This role sits at the heart of the enquiry and on boarding process. You'll be the first point of contact for new prospects, responsible for pre-screening, due diligence, and preparing high-quality cases for review by seni click apply for full job details

Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, click apply for full job details