Technical Delivery Manager - Workday

I'm currently partnering with a well-known and highly respected organisation to recruit a Technical Delivery Manager (Workday). This is an excellent opportunity for an experienced Workday professional to take ownership of a critical enterprise platform, leading a team responsible for its ongoing support, security, governance and future development.

Working closely with HR, Technology and key business stakeholders, you'll play a pivotal role in ensuring Workday remains stable, secure and fit for purpose, whilst delivering enhancements that improve the colleague experience across the organisation. This role offers a blend of leadership, service ownership and Workday expertise within a large and complex environment.

Key Responsibilities

• Lead the day-to-day operation, support and continuous improvement of the Workday platform

• Manage and develop a team responsible for Workday delivery, support and administration

• Oversee incident, request and service management activities, ensuring high levels of performance and user satisfaction

• Drive the delivery of new functionality, enhancements and platform improvements

• Provide expert guidance on Workday best practice, configuration, security and governance

• Monitor tenant health and proactively identify opportunities for optimisation

• Partner with HR and Technology stakeholders to understand requirements and deliver effective solutions

• Manage Workday releases, testing activities and change deployments

• Collaborate with third-party suppliers and internal teams to ensure successful delivery outcomes

• Champion continuous improvement across processes, systems and service delivery

Experience Required

• Strong experience working with Workday in a lead, manager or platform ownership capacity

• Good understanding of Workday HCM and related modules

• Experience managing Workday security, access controls and governance

• Previous team leadership or people management experience

• Strong service management and operational support experience

• Experience delivering system enhancements, upgrades and development roadmaps

• Knowledge of Agile, Scrum or similar delivery methodologies

• Excellent communication and stakeholder management skills

• Strong problem-solving and decision-making abilities

• A proactive approach to platform health, optimisation and continuous improvement

Apply Now!