Senior IT Technician

Senior IT Technician Norwich 20.44 PAYE OR 26.76 Umbrella 5-6 months (till March 2027) 37.5 hours a week

REED Technology are recruiting for a Senior Infrastructure Technician to join a large and well-established organisation on a long-term contract based in Norwich.

This is an excellent opportunity for an experienced infrastructure professional who enjoys working across complex IT environments, solving technical issues and supporting business-critical systems.

You will act as a senior technical escalation point, providing 3rd line support, maintaining core infrastructure services and delivering technical project work. The position offers a varied workload covering Windows Server environments, Active Directory, networking, hardware support and wider infrastructure services.

Responsibilities

• Providing advanced 3rd line infrastructure support

• Supporting Windows Server and Active Directory environments

• Maintaining network and infrastructure services

• Investigating and resolving complex technical incidents

• Supporting upgrades, maintenance and project activity

• Working with suppliers and internal stakeholders

• Assisting with infrastructure improvements and technical initiatives Skills and Experience

• Proven experience within a 3rd Line Support, Infrastructure Engineer or Senior Infrastructure role

• Strong Windows Server administration experience

• Advanced Active Directory skills

• Experience supporting enterprise infrastructure environments

• Knowledge of networking technologies including LAN, WAN and wireless networks

• Strong troubleshooting and problem-solving skills

• Full UK Driving Licence Desirable

• Microsoft 365 administration

• SCCM administration

• ITIL Foundation certification

• Experience within healthcare, public sector or other large-scale environments If you're an experienced Infrastructure professional looking for a long-term contract opportunity, please contact REED Technology today for a confidential discussion. Apply using the link provided