Program and Outreach Director

Phoenix Senior Living, a global leader in entertainment and digital content, seeks a Program and Outreach Director to design and lead initiatives that connect senior audiences with innovative telecommunications and media experiences. You will develop programming calendars, manage partnerships with senior communities and organizations, and coordinate cross-functional teams in content, marketing, and product. Responsibilities include analyzing engagement data, optimizing outreach campaigns, managing budgets, and ensuring inclusive, accessible content. This role is ideal for a creative strategist passionate about user experience, storytelling, and community impact at global scale.

Responsibilities

• Design and lead programming and outreach strategies for senior audiences across telecom and media platforms.

• Develop and manage partnerships with senior communities, organizations, and external stakeholders.

• Coordinate cross-functional teams across content, marketing, and product to deliver programs.

• Analyze engagement data and user feedback to optimize programs and outreach campaigns.

• Manage program budgets, timelines, and resources to ensure successful delivery.

• Ensure content and experiences are inclusive, accessible, and aligned with brand standards.

• Create outreach materials and campaigns to promote programming and drive engagement.

• Report on program performance, outcomes, and impact to leadership.

Required Skills

• Program management

• Community outreach strategy

• Stakeholder management

• Data analysis and reporting

• Digital content distribution platforms

• Telecommunications/media industry knowledge

• Budget management

• Marketing and communications

• Partnership development

• CRM or outreach management tools