Paint Sales Supervisor

The Norfolk Companies is seeking a Paint Sales Supervisor to lead our paint department within our wholesale building materials environment. In this on-site role, you'll supervise a small team, drive sales, and deliver outstanding service to both contractors and homeowners. You will oversee tinting and color matching, merchandising, promotions, and inventory for paints, stains, and related supplies. You'll train and coach staff on product knowledge and application, build long-term customer relationships, and collaborate with other Norfolk divisions. This role offers growth in a stable, family-founded company that values craftsmanship and teamwork.

Responsibilities

• Lead and coach paint sales associates to achieve daily and monthly sales goals

• Provide expert product guidance on paints, stains, coatings, and application tools

• Develop merchandising plans, displays, and promotions to drive category sales

• Build and maintain strong relationships with contractor and homeowner customers

• Ensure accurate pricing, inventory levels, and ordering for the paint department

• Train staff on color matching, product selection, and application techniques

• Monitor sales metrics and customer feedback to improve performance

• Coordinate with other Norfolk divisions on cross-selling opportunities

• Maintain safe, clean, and well-organized sales and tinting areas

• Support opening/closing procedures and resolve customer issues promptly Required Skills

• Paint product knowledge

• Tinting and color matching

• Retail/wholesale sales

• Customer relationship management

• Team leadership and coaching

• Merchandising and planograms

• Inventory management

• Point-of-sale systems

• Basic data and sales reporting

• Contractor account management