Telecommunications Solutions Sales Engineer

Astound is seeking a Sales Engineer to support our high-speed internet, TV, and phone solutions for residential and business customers. In this customer-facing role, you will partner with sales teams to design, present, and validate broadband, video, and voice solutions that leverage Astound's fiber-rich network and advanced WiFi offerings. You will lead technical discovery, craft network designs, deliver demos, and create documentation for complex opportunities. This position thrives in a fast-paced, growth-focused environment that values innovation, teamwork, and a strong commitment to customer experience and local communities.

Responsibilities

• Design and present tailored broadband, video, and voice solutions for business and residential customers

• Partner with sales teams to qualify opportunities and support complex deal strategies

• Lead technical discovery, needs assessments, and network solution design

• Deliver compelling product demos and technical presentations to customers and prospects

• Create proposals, technical diagrams, and documentation supporting solution bids

• Collaborate with engineering and operations to validate feasibility and implementation plans

• Serve as technical subject-matter expert on Astound products and network capabilities

• Support RFP/RFI responses and technical evaluations

• Train internal teams on new technologies, features, and best practices

• Gather customer feedback to inform product and network improvements Required Skills

• IP networking (TCP/IP, routing, switching)

• Telecommunications technologies (fiber, HFC, DOCSIS)

• Broadband, video, and voice/Vo

• IP solutions

• Network design and architecture

• Pre-sales engineering and solutions consulting

• Technical presentations and demos

• RFP/RFI technical response writing

• Network diagrams and documentation (Visio or similar)

• Wi

• Fi and LAN design for business customers

• Security fundamentals and Qo

• S/traffic engineering