Technology Program Manager - Healthcare Operations

Element Care, a nonprofit PACE provider, is seeking a Technology Program Manager to lead complex initiatives that support frail seniors living independently. In this mission-driven role, you'll manage cross-functional technology programs spanning clinical, operational, and administrative workflows. Responsibilities include defining roadmaps, gathering requirements, overseeing vendors, and ensuring on-time, on-budget delivery. You will promote data security, regulatory compliance, and change adoption while collaborating closely with interdisciplinary teams to improve care quality, efficiency, and user experience.

Responsibilities

• Lead planning and execution of technology programs supporting PACE care delivery and operations

• Coordinate cross-functional teams including IT, clinical, and operations stakeholders

• Manage project scope, timelines, risks, and budgets for multiple initiatives

• Translate clinical and operational needs into clear technical requirements

• Oversee vendor relationships, contracts, and solution integrations

• Establish PMO best practices, documentation, and reporting standards

• Monitor program performance, metrics, and continuous improvement opportunities

• Ensure compliance with healthcare data privacy, security, and regulatory requirements

• Facilitate change management, training, and communication for new systems

• Report program status and outcomes to leadership and key stakeholders Required Skills

• Program management

• Project management methodologies (Agile/Waterfall)

• Healthcare IT systems (EHR/EMR)

• Data integration and interoperability

• Vendor and contract management

• Budgeting and financial tracking

• Risk management and mitigation

• Process improvement/Lean/Six Sigma

• Change management

• Regulatory compliance (HIPAA)