Technology Jobs in North Carolina

hackajob is collaborating with Moody's Corporation to connect them with exceptional professionals for this role. At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies - Proven hands-on experience developing Salesforce solutions using Apex, Lightning Web Components and JavaScript - Strong understanding of core Apex concepts including triggers, governor limits, asynchronous processing, batch processing, exception handling and unit testing - Solid understanding of Salesforce security and access controls including profiles, permission sets, sharing rules, role hierarchy and field-level security - Experience designing and supporting integrations between Salesforce and enterprise applications using REST APIs, SOAP APIs, middleware and external services - Strong working knowledge of Salesforce declarative and point-and-click capabilities including flows, validation rules, approval processes, custom objects, page layouts and automation tools - Demonstrated curiosity and problem-solving mindset with the ability to evaluate requirements and recommend practical solutions within the Salesforce landscape - Salesforce Platform Developer II certification preferred - Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use. - Nice to have experience with Java, Spring Boot and Angular Education - Bachelor's degree in Computer Science, Software Engineering, Information Technology or a related discipline, or equivalent practical experience - Salesforce Platform Developer II certification preferred Responsibilities Design, develop and support scalable Salesforce solutions that improve business processes, integration reliability and user experience. - Design, develop, test and deploy Salesforce solutions using Apex, Lightning Web Components, JavaScript and platform capabilities - Translate business requirements into scalable technical designs that align with platform standards and engineering best practices - Build and maintain custom functionality using Apex, Lightning Web Components, declarative automation and reusable Salesforce components - Evaluate requirements and recommend the right balance of declarative configuration and custom development within the Salesforce platform - Develop and support integrations between Salesforce and enterprise applications using APIs, middleware and secure integration patterns - Apply Salesforce security, performance, scalability and governance principles across solution design and implementation - Participate in code reviews, technical design discussions, estimation, release planning and deployment activities - Troubleshoot defects, production issues and integration failures while supporting continuous improvement across the platform About the Team Our Ratings Technology team is responsible for delivering reliable, scalable and user-focused technology solutions that support critical business processes across Moody's. By joining our team, you will contribute to enterprise Salesforce platform development, automation, integrations and modern engineering practices that improve operational efficiency and business outcomes. The team encourages curiosity, continuous learning and responsible adoption of AI tools to improve productivity, strengthen solution quality and support better ways of working. For US-based roles only: the anticipated hiring base salary range for this position is $95,500.00 - $138,550.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance. This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act. Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Tech Summary a text-decoration: none; color: ; tr th, tr td border: 1px solid ; tr th background-color: ; The Chief Engineer, CyberArk Technologies provides technical leadership for privileged access and identity security initiatives that support the organization's cybersecurity strategy and operational objectives. This role collaborates with security, infrastructure, application, and business teams to support the design, implementation, enhancement, and ongoing operation of privileged access solutions across enterprise environments. The position helps advance identity security capabilities, supports modernization efforts, and contributes to the development of secure access practices that align with organizational policies and regulatory requirements. Working across cross-functional teams, the Chief Engineer leads efforts related to platform architecture, integration, automation, operational reliability, and technology lifecycle management. The role partners with stakeholders to evaluate business and technical needs, develop strategic roadmaps, and support initiatives that improve security, operational efficiency, and risk management. In addition, this position provides technical guidance and leadership for enterprise cybersecurity programs while helping ensure scalable, resilient, and effective identity and privileged access solutions that support business needs Job Summary: This position provides expert consultation and technical advice on IT infrastructure planning, engineering, and architecture and leads team interactions with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. This position builds and leverages partnerships with various IT teams and partners with business leaders, solutions, and enterprise architects to review business drivers, and define, understand, and communicate target strategies and roadmaps to team members. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. - Fosters and leverages partnerships with various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. - Serve as an expert in developing system designs that adhere to company architecture standards. - Provides guidance and standards for writing, reviewing, and validating technical specifications and documentation. - Leads team interactions with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. - Leverages partnerships with IT teams and key business partners to troubleshoot complex systems and provide solutions. - Modifies and validates system design prototypes. - Provides expert consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems across multiple IT functional areas by assessing the implications of IT strategies on infrastructure capabilities. - Leverages expertise on existing systems to make recommendations on resources required to maintain service levels and meet new demands. - Leads others in developing project support plans, schedules, and assignments. - Partners with business leaders, Solutions, and enterprise architects to review business drivers, and define, understand, and communicate target strategies and roadmaps to team members. - Leads colleagues in the translation of business requirements and functional specifications into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems spanning multiple IT functional areas, by partnering with lead Business Analysts to understand business needs and functional specifications. - Provides recommendations and input on options, risks, costs, and benefits for systems designs. - Serves as a key partner for project teams throughout the implementation and maintenance of enterprise infrastructure systems across multiple functional IT areas by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. - Leads team members in the estimation of resource requirements for technical design. Minimum Qualifications: - Minimum four (4) years in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in an IT operations environment with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Job Summary: In addition to the responsibilities listed below, this position is responsible for leading complex system configuration build, testing, validation, and ongoing production support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. - Collaborates with technical and project team leaders to resolve system problems and application-specific issues. - Communicates with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Escalates unresolved or critical issues, risks or problems to system engineers and management. - Meets timelines and provides cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. - Plans and performs complex system configuration. - Manages the stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. - Plans the maintenance, modification, and documentation of applications. - Monitors the service of first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate. - Provides complex application-oriented administration and technical support for production and non-production environments. - Leads hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. - Develops guidelines to prevent and/or resolve recurring problems. - Recommends and executes complex performance tuning and optimization activities. - Evaluates new complex application packages and identifies anticipated systems requirements for planning purposes. Minimum Qualifications: - Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. - Minimum two (2) years in a leadership role working with IT or operational teams. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Job Summary: The incumbent will leverage clinical and healthcare IT systems expertise to support the delivery of safe, high-quality patient care through the Epic electronic health record (EHR). This role provides operational oversight for the prioritization, coordination, and execution of system enhancements, upgrades, and implementations in partnership with Epic application managers, implementation teams, and key business stakeholders. Additional responsibilities include overseeing the development and maintenance of internal procedures, defining specifications for system enhancements, evaluating new Epic release functionality, and ensuring comprehensive testing and validation activities are successfully completed before implementation. Essential Responsibilities: - Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. - Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. - Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents. - Manages the implementation of planned hardware and software changes into production environments. - Manages the maintenance, modification, and documentation of complex and advanced applications. - Manages change management processes. - Manages system configuration. - Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). - Manages maintenance and refresh activities performed by team members. - Manages application-oriented administration and technical support for production and non- production environments. - Manages timelines and cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. - Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues. - Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system. - Manages the testing of designated systems and tools. - Manages the development of guidelines to prevent and/or resolve recurring problems. - Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. - Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Minimum Qualifications: - Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. - Minimum two (2) years supervisory experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Job Summary: In addition to the responsibilities listed below, this technical leader position is responsible for leading the development of applications for Android and/or iOS devices by leveraging Agile methodologies to design and implement new customer-facing features; partnering with product management and UX teams to create fun, easy-to-use client applications which maximize the user experience; and providing insight and influence into the establishment of KP mobile device security practices. This position will also be responsible for optimizing applications and serving as a subject matter expert in the development of the overall architecture for KPs mobile technologies. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Minimum Qualifications: - Bachelors degree in Computer Science, CIS, or related field and six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. - Minimum five (5) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC). - Minimum two (2) years in a technical leadership role with or without direct reports. - Minimum five (5) years experience developing and/or implementing mobile applications. Additional Requirements:

hackajob is collaborating with Vanguard to connect them with exceptional professionals for this role. Join our team and help shape the future of data-driven decision making. As a Senior Manager, Data Engineering, you will lead a team of leaders responsible for building and scaling trusted, reusable, and enterprise-grade data products that power analytics and decisioning across the business. In this role, you will sit at the center of our data ecosystem, enabling teams across the organization through high-quality, governed, and highly available data assets. You will partner closely with business, analytics, and technology stakeholders to define priorities, guide strategy, and deliver data products that unlock insights and drive measurable outcomes. You will translate complex business needs into scalable data solutions, ensuring teams are aligned to shared outcomes and delivering value at scale. At the same time, you will drive execution, leading the development of modern data platforms and pipelines that are resilient, high-performing, and grounded in strong data quality and governance practices. Responsibilities: - Leads and develops a team of managers, technical leads, and engineers, building a strong leadership bench and high-performing engineering culture while setting performance standards, coaching, and supporting career development. - Owns the end-to-end lifecycle of enterprise data products and platforms, including definition, development, delivery, and optimization, ensuring scalability, reuse, quality, and measurable business value. - Directs planning, prioritization, and execution of data product roadmaps and engineering initiatives aligned to business outcomes and enterprise strategy, while driving adoption and reliability across domains. - Leads the design and development of scalable data pipelines, platforms, and frameworks, enabling efficient data integration, self-service consumption, and insight generation from large, complex datasets. - Establishes and enforces data quality, governance, and observability practices, ensuring data integrity, consistency, and trust across the data ecosystem. - Partners with senior leaders and cross-functional teams to shape data strategy, influence operating models, and deliver high-impact, outcome-based solutions. - Evaluates and implements modern data technologies and architecture patterns to improve scalability, performance, and developer experience while fostering innovation and continuous improvement. - Participates in special projects and performs other duties as assigned. Required Qualifications: - Minimum of ten years' business or technical experience including people management and data expertise. - Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. - Experience leading data engineering teams and delivering scalable data solutions. - Experience partnering with business and technical stakeholders to define requirements and deliver data solutions. - Experience translating business needs into data engineering solutions or products. - Proven track record delivering data initiatives in complex or ambiguous environments. - Experience with modern data engineering technologies and cloud platforms (e.g., AWS or similar). - Hands-on or leadership experience with data modeling, data quality, and data management practices. Preferred Qualifications: - Graduate degree preferred. - Exposure to modern data platforms (e.g., data lakes, real-time systems, Databricks). - Familiarity with data visualization tools (e.g., Tableau, Power BI) and analytics workflows. - Experience making decisions in ambiguous or high-stakes environments. - Deep understanding of data and analytics principles, including data quality and modeling. - Experience making decisions in ambiguous or high-stakes environments. - Experience driving change and influencing adoption across teams. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission-we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Description: Partner with Sales Engineers to develop pump system solutions for industrial and municipal fluid handling applications, translating customer needs into equipment selections, quotations, and proposal packages that balance technical requirements with commercial viability. The pumps and related equipment supported by this position are used in manufacturing facilities, process systems, and municipal infrastructure. Support projects through submittals, order review, and execution to help ensure the equipment delivered meets customer requirements and application specifications. Evaluate system conditions and performance, select pumps and supporting equipment, and collaborate with Sales Engineers, customers, vendors, and internal teams throughout the project lifecycle. This position is NOT eligible for sponsorship (or transfer of sponsorship) at this time or in the future. Applicants must be authorized to work for ANY employer in the U.S. What You'll Be Responsible For - Review customer requirements, specifications, drawings, and application data - Perform pump sizing, selection, and system configuration for industrial and municipal applications - Select supporting equipment and accessories based on application requirements - Prepare quotations, bills of material, and technical proposal packages - Develop schematics, layouts, and supporting documentation as needed - Review contract scope and specifications for compliance, documentation, calculations, and testing requirements - Support submittal development and technical review after award - Stay engaged after award to help ensure the equipment package and final deliverables remain aligned with the application and specifications - Work with vendors, purchasing, production, service, and sales to keep projects aligned and moving - Maintain accurate records of quotes, opportunities, projects, and correspondence - Develop and maintain expertise across assigned product lines, software tools, and pump applications About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and authorized repair center within the process equipment/flow control market. With 38 locations across 16 states, we provide end-to-end, whole-system solutions for over 60,000 active customers across the industrial and municipal water/wastewater segments. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. Why Tencarva - Annual Incentive - Ownership Opportunities - Profit Sharing via 401(k) - Earn up to 120 hours (3 weeks) of PTO per year - plus 10 paid holidays - Tencarva is one of the largest and most respected pump distributors in the United States. - Stable, growing company with strong financial performance and no history of layoffs. - Opportunity to work on complex industrial and municipal pump applications - Broad exposure to engineered systems, pump packages, and a variety of product lines - Collaborative environment with experienced Sales Engineers and technical teams Insurance benefits include medical, dental, vision, disability, and life Requirements: What We're Looking For - 3+ years of Applications Engineering or related pump industry experience required - Bachelor's degree in Mechanical Engineering or a related engineering or technical discipline required - Pump OEM or industrial pump distributor experience preferred - Understanding of pump hydraulics, pump construction, and system applications - Ability to interpret specifications, contracts, P&IDs, drawings, and technical submittal requirements - Experience working with ERP systems, quotation tools, or order management systems preferred - Experience with CAD, SolidWorks, or similar design tools preferred - Ability to develop technically accurate proposals and bills of material - Strong communication skills and sound engineering judgment - Comfortable working through both pre-award and post-award phases of a project Relevant Experience / Key Skills Applications engineering, pump sizing and selection, hydraulic calculations, system curves, total dynamic head, NPSH, head loss, pump performance evaluation, centrifugal pumps, vertical turbine pumps, submersible pumps, positive displacement pumps, pump systems, pump stations, lift stations, municipal water and wastewater, industrial process systems, force mains, wet wells, piping systems, valves and accessories, equipment packages, rotating equipment, technical proposals, quotations, cost estimating, bills of material, equipment schedules, technical specifications, contract document review, P&IDs, drawings, schematics, submittals, shop drawings, RFIs, vendor data review, scope review, order review, procurement support, project coordination, specification compliance, testing requirements, factory acceptance testing, startup and commissioning support, O&M documentation, CAD, AutoCAD, SolidWorks, ERP systems, order management systems The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes. Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI18f6b38a13a8-4645

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Supports the definition and execution of enterprise technology standards and architecture governance. Supports the standards lifecycle, governance processes, and reference architectures that guide solution design and investment decisions. Partners across architecture, engineering, security, infrastructure, and delivery teams to ensure alignment with strategy, risk, and operational models. Balances policy with practical, efficient processes to improve decision quality and delivery speed. Job Summary: This individual contributor is primarily responsible for contributing to the development of the IT strategic technology direction, as well as for assisting in the execution of the architecture process for technology solutions with guidance from senior architects. This contributor should fully understand the EA mission. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - Executes the architecture process for technology solutions with guidance from senior architects as appropriate by collaborating with other architects to develop the target state. - Creates solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture. - Collaborates with project teams and business users to create architecture artifacts (for example, logical, conceptual, physical) to guide detailed design. - Helps determine the selection of technologies as requested. - Provides input into the development of the architecture strategy and technology direction by providing domain knowledge on solutions and technology. - Shares knowledge of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction. - Defines and communicates the architecture standards, guidelines, and statements of direction with guidance from senior architects, as appropriate, by facilitating the design and establishment of architecture standards or controls. - Ensures architecture standards or controls allow business needs to be met. - Assists in the development and establishment of architectural best practices that guide the design of technology solutions. - Collaborates with IT and business leadership and participates in making decisions regarding the adoption of new technology. - Demonstrates a full understanding of the architecture best practices for assigned domain(s) and educates others throughout the organization on the function of architecture methodologies, governance, and standards by serving as a subject matter expert across business and/or IT teams, and presenting to internal and external audiences. Minimum Qualifications: - Bachelors degree in Computer Science, CIS, Engineering, Business, or related technical field and six (6) years IT experience delivering technical solutions, including at least two (2) years working on projects related to IT architecture. Additional equivalent work experience may be substituted for the degree requirement. - Minimum One (1) year experience with modeling techniques (e.g., BPMN, UML, ER). - Minimum One (1) year in a technical leadership role with or without direct reports.

Tech Summary This senior-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization, which provides an integrated enterprise container platform service across on-premises and public-cloud environments. The department enables application and technology teams to modernize workloads, adopt consistent deployment practices, and operate business-critical services with strong reliability, security, compliance, and operational readiness. The Senior Container Platform Engineer is a hands-on engineering partner responsible for designing, building, enhancing, and supporting reusable platform capabilities that simplify application onboarding and improve the developer experience. The position works closely with application teams and partners across cloud engineering, infrastructure, cybersecurity, networking, observability, reliability engineering, and development automation to translate enterprise needs into secure, scalable, and supportable solutions. The role contributes to automation, standardized onboarding patterns, platform lifecycle improvements, production troubleshooting, and continuous service improvement across shared and dedicated container environments. By combining platform engineering with application enablement and production ownership, this position helps reduce one-off implementations, improve delivery consistency, and expand adoption of the enterprise container service for teams supporting mission-critical healthcare capabilities. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. - Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. - Provides some recommendations and input on options, risks, costs, and benefits for systems designs. - Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. - Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. - Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. - Ensures system designs adhere to company architecture standards. - Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. - Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. - Mentors other technical resources throughout infrastructure systems development. - Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. - Leads the development and modification of solutions by identifying technical solutions to business problems. - Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. - Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. - Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. - Makes recommendations on resources required to maintain service levels and meet new demands. - Guides and drives physical architecture design for new initiatives. Minimum Qualifications: - Minimum two (2) years in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. - Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The Principal-level Incident Handler uses incident response, investigative, and forensics skills to respond to breaches implement containment measures, and investigate impacts. This includes appropriate data collection, preservation, mitigation, remediation requirements, and security improvement plans. The Incident Handler will utilize forensic best practices and provide chain of custody service for criminal investigations (e.g., employee situations, fraud, etc.). Job Summary: This senior level employee is primarily responsible for managing and directing the maintenance and protection of integrity and reliability of the security of data, systems and networks. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - Leads team in the proactive monitoring and/or response to known or emerging threats against the KP network. - Effectively communicates investigative findings to non-technical audiences. - Provides consultation in regular operations meeting with Cyber Risk Defense Center (CRDC) teams. - Drives closed loop processes on security efforts by providing feedback to the TDA leads and/or leadership. - Demonstrates a consulting value by recommending adjustments to the collection strategy for deltas in scope, size, or emerging security threats. 3-3 - Drives information fusion procedures across operations and engineering, including activities such as Use Case planning/development, Use Case quality assurance validation, and response procedure documentation. - Serves as a liaison between stage teams and upper management by identifying issues, improvement areas, or security/architectural gaps and suggesting appropriate improvements. - Drives the development of the CRDC intellectual capital by leading process or procedure improvements, consulting on brown bag training sessions, and leading the development of new training documents. - Builds partnerships with the CRDC Policy Engineers and Remediation teams to contain identified issues and determine the best approach for improving security posture. - Facilitates follow-up remediation design and review efforts related to highly complex security events. - Leads the investigation and triage of a wide variety of security events across cyber security domains. - Serves as a subject matter expert in performing complex data analyses to support security event management processes, including root cause analysis. - Coordinates the response and resolution of high impact or critical cyber security incidents. - Provides insight and influence in determining the strategic direction for the development and deployment of threat detection capabilities and/or incident response plans. - Drives the development and implementation of incident detection and/or handling processes which may include containment, protection, and remediation activities. Minimum Qualifications: - Minimum four (4) years in an informal leadership role working with project or technical teams. - Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum ten (10) years experience in IT or a related field, including Minimum four (4) years in information security or network engineering. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Technical Summary: This role will be responsible for monitoring network and Web server activity for security breaches using intrusion detection techniques, performing file system management, installing and managing the Epic application deployment platforms that serve production, reporting, disaster recovery, training, and non-production needs. In addition, the role will be installing and maintaining administrative and monitoring tools necessary for high levels of availability and performance of your Epic system, assisting in the configuration and troubleshooting of integrated third party software and peripherals, applying platform and Epic upgrades and updates to production and non-production Web server components, responding to emergency and after-hours issue, writing and maintaining scripts to improve system management tasks, maintaining and testing processes related to business continuity, and participating in your change control process for all planned application and technical activities. Lastly, the individual will need to understand performance metrics, monitoring system performance, and troubleshooting issues, collaborate with various technical teams and the Epic vendor to ensure proactive support and adherence to best practices. Job Summary: In addition to the responsibilities listed below, this position is responsible for planning, designing, and building database systems that are stable, recoverable, and integrated with other available technology stacks for the purpose of efficient, secure data utilization. This includes understanding the interoperability between databases and other dependent technology stacks (performance scalability, stability, capacity planning, etc.), possessing familiarity with one dependent technology stack (e.g. windows admin, networking, storage, etc.), working with engineering teams to recommend alternate solutions, and consulting as a 2nd level technical expert on specific platforms. Some of the unique challenges this position will face include database considerations for a large, corporate enterprise and a high degree of complexity and non-uniformity. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. - Supports the review of team deliverables. - Provides some recommendations and input on options, risks, costs, and benefits for systems designs. - Collaborates with team members to develop project support plans, schedules, and assignments. - Translates business and functional requirements into technical specifications that support integrated and sustainable designs for designated infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. - Serves as a liaison with business partners, Solutions, and enterprise architects to define and understand target strategies. - Collaborates with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. - Develops and modifies solutions by identifying technical solutions to business problems. - Provides consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. - Reviews and makes changes to technical specifications and documentation. - Collaborates with IT teams and key business partners to troubleshoot complex systems and provides solutions, as appropriate. - Evaluates existing systems to make recommendations on resources required to maintain service levels. - Evaluates new service options, identifies issues and impacts, and provides recommendations on feasibility and ROI. - Collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs. - Verifies system designs adhere to company architecture standards. - Drives physical architecture design for new initiatives. - Leads the implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Minimum Qualifications: - Minimum three (3) years experience in the planning, design, and implementation of security solutions, including Minimum two (2) years experience in the configuration, implementation, troubleshooting, and operation of security technologies. - Minimum one (1) year in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. - Additional equivalent work experience may be substituted for the degree requirement.

Position Title: SQL DBA Location: Charlotte, NC Category: Information Technology Exempt/Non-Exempt: Exempt Full Time/Part Time: Full-Time Job Description: Job title: SQL Database Administrator- Hybrid Work Opportunity This position will work in our Charlotte office every Tuesday. Candidates must reside in the Charlotte, NC area. Company intro: Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024 and 2025! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches. Job position description: We are looking for an experienced SQL Database Administrator. The ideal candidate will: - Handle technical requests submitted by end users of RCH products and systems. - Act quickly to analyze available data and determine root cause of the technical issues. - Install and configure SQL database setups - Implement database schemas, tables, views, and data objects based on best practices and company design standards - Know and adhere to Enterprise Query Standards - Work closely with the application support specialists and development team to implement data changes following company change management policies - Work closely with the application support team on quarterly releases. - Review and modify queries that are flagged as potentially harmful to production for scalability, availability, and potential efficiency gains - Perform the migration of changes through development life cycle which includes test, stage and UAT environments and deployment into the production environment. - Review new SQL Server features, trace-flag changes, and operational changes prior to SQL version migration or upgrade. - Optimize and tune SQL code using execution plans, system DMVs, and third-party tools - Create, update, and maintain database system diagrams and operation documentation, including data standards, procedures, and definitions Pay Range: 92k to 102k annually Top benefits or perks: As a team member at Retirement Clearinghouse, you'll enjoy: - A culture that fosters a positive work life balance. - Hybrid work opportunities. - Competitive hourly rate with Bonus potential. - 18 days of Paid Time Off per year, 5 sick days per year, 3 Floating Holidays per year (actual time off is prorated the first year and is based upon date of hire) - Paid holidays - Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment - 401k eligibility and 100% vesting with employer matching on day 1 of employment. - Professional Growth and Career Advancement Opportunities Training is provided to all new hires to help you achieve your goals and ensure your success! Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office! Location: Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States. Salary Range: $92,000-$102,000 annually, commensurate with skills and experience Shift: Days Work Schedule: M-F Days EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Tags: DBA, SQL, SSIS, SSRS, Hybrid, SQL DBA Division: Retirement Clearinghouse LLC QUALIFICATIONS - Bachelor's Degree in Information Technology or related field - A minimum of 2 years of experience with MS SQL Server administration or combination of education and 2-4 years of relevant experience. - Solid judgment, analytical and problem solution skills to identify and resolve matters of significance - Experience working with SQL server Always ON Availability Groups - High level of knowledge and adherence to Enterprise Query Standards - High level of knowledge/Experience with T-SQL and PowerShell - Experience evaluating SQL Queries using execution plans, DMVs, Profiler or Extended Events - Experience with Data warehousing and Data warehousing tools is a plus - Experience with WhereScape Red is a plus - Flexibility and the ability to work in a fast-paced environment - Solid judgment, analytical and problem solution skills to identify and resolve matters of significance - Extreme attention to detail - Superior organizational and time management skills - Ability to multi-task, work independently and prioritize workload - Ability to work under pressure and adapt to changing requirements and requests Candidates will be tested on the applicable knowledge base for the position. Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks, including drug screening, will be performed upon acceptance of offer of employment. Compensation details: 00 Yearly Salary PIac589070d9a4-7931

Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The System Administrator III, Health Systems (Epic MyChart) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator III, Health Systems (Epic MyChart) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: - Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. - Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. - Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. - Assists technical and project team members to resolve system problems and application-specific issues. - Escalates identified issues, risks or problems to lead administrators according to processes. - Plans and performs complex system configuration. - Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Defines and tests maintenance and refresh activities. - Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Assists with application-oriented administration and technical support for production and non-production environments. - Supports vendor support activities, as appropriate. - Recommends and executes performance tuning and optimization activities. - Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: - Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION This role will be responsible for ensuring the efficient and effective allocation of resources to meet our call center's service level targets. One will be responsible for forecasting call volumes, creating staffing schedules, monitoring real-time adherence, and analyzing data to optimize workforce productivity. The successful candidate will have a strong analytical mindset, excellent communication skills, and the ability to thrive in a fast-paced environment. NORMAL DAY-TO-DAY WORK - Analyzes historical call volume data to accurately forecast future trends and staffing needs. - Develops and implement staffing models to ensure service level goals are met. - Creates dynamic staff schedules that align with forecasted call volumes and business objectives. - Adjusts schedules in real-time to address unexpected fluctuations in call volumes. - Monitors key workforce metrics, including service levels, occupancy, adherence, and shrinkage. - Provides actionable insights from performance data to enhance operational efficiency. - Addresses challenges such as surges in call volume or unexpected absenteeism with quick and effective solutions. - Recommends staffing changes or process improvements based on thorough data analysis. - Partners with operations teams to align workforce strategies with business goals. - Trains and mentors team members on workforce management tools and best practices. - Takes ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. - Minimum 4 - 6 years of call center experience. - Experience working with workforce management tools and software (e.g., NICE IEX, Verint, Genesys or similar). - Proven ability to analyze performance data and implement effective workforce solutions. - Strong understanding of workforce metrics such as ASA (Average Speed of Answer), AHT (Average Handle Time), and FTE (Full-Time Equivalent). - Excellent problem-solving skills and the ability to make decisions under pressure. - Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. - Ability to lift a minimum of 25 lbs. (file boxes, computer printer). - Travel required sometimes. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. - Experience in financial services or credit unions. - Analytical mindset with proficiency in tools such as Excel, SQL, or BI software for data analysis. - Exceptional communication skills for presenting insights and recommendations to stakeholders. - Ability to adapt quickly to changing demands and provide leadership during high-pressure situations - Understanding of regulatory compliance and customer service excellence. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 Requirements: PIb29bdc735a30-6115

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The Cloud Platform Engineering team provides support for public cloud services in Azure. This includes consulting, onboarding, application success management, platform operations, product ownership, FinOps and new service enablement. We enable and support secure and resilient usage of Public Cloud across KP application, analytics, and platform teams. This position is project facing and will interact with internal KP teams, platform engineering, operations and vendors to enable delivery of required product capabilities in the data analytics space, driving product for Databricks and providing success management across Azure platform service consumers from project inception through go-live. Additional duties include: - Responsible for early engagement and architecture consulting support of Azure Platform capabilities - Pro-actively engages with application teams, engineering, operations, and vendors to drive product capability delivery - Advocate for application teams, supporting roadmap alignment for delivery of new cloud capabilities - Supports applications as a trusted advisor from project intake to go-live - Drives schedule alignment and owns delivery of platform environments per agreed upon application needs Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert on project teams, contributing to technical direction for varying technical solutions, and ensuring IT systems are effectively utilized. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. - Develops requirements, or leads a team of IT consultants in the development of requirements for complex or specialized process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). - Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. - Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of complex solution proposals. - Provides insight, guidance, and recommendations throughout the evolution of applications, systems, and/or processes to a desired future state by maintaining and leveraging a comprehensive understanding of how current processes impact business operations across the enterprise. - Maps current state against future state processes. - Defines the impact of requirements on upstream and downstream solution components. - Provides insight and influence to senior management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. - Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. - Influences solution design by providing insight and consultation at design sessions with IT teams to help translate requirements into workable business solutions. - Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. - Participates in evaluating third-party vendors as directed. - Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. - Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: - Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum eight (8) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: - Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. - Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. - Provides some recommendations and input on options, risks, costs, and benefits for systems designs. - Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. - Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. - Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. - Ensures system designs adhere to company architecture standards. - Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. - Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. - Mentors other technical resources throughout infrastructure systems development. - Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. - Leads the development and modification of solutions by identifying technical solutions to business problems. - Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. - Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. - Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. - Makes recommendations on resources required to maintain service levels and meet new demands. - Guides and drives physical architecture design for new initiatives. Minimum Qualifications: - Minimum two (2) years in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. - Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This senior technical role serves as a subject matter expert for Microsoft Entra services and is responsible for leading the delivery, modernization, and ongoing evolution of core identity capabilities, including hybrid identity synchronization, Microsoft Entra Connect, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The position provides technical leadership for the engineering, implementation, administration, and operational sustainment of Microsoft Entra services across multiple tenants, while contributing to platform standards, automation, and operational best practices. This role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform capabilities and operational excellence across the enterprise. Job Summary: This senior level individual contributor is primarily responsible for serving as the lead technical expert across project teams, setting technical direction across technical solutions, and overseeing all IT systems. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - Leads a team of IT consultants in the development of requirements, for process or system solutions which may span multiple business domains by leveraging partnerships with stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture). - Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across the enterprise. - Leads and oversees the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of highly unique or complex solution proposals. - Leads the evolution of applications, systems, and/or processes to a desired future state by translating how current processes impact business operations across the enterprise. - Leads teams of IT Consultants in the mapping of current state against future state processes. - Defines the impact of requirements on upstream and downstream solution components. - Provides insight and influence to executive management and business leaders on how to integrate requirements with current systems and business processes across the enterprise. - Reviews, evaluates, and prioritizes value gaps and opportunities for process enhancements or efficiencies. - Leads solution design by translating requirements into workable business solutions and leading in design sessions with IT teams. - Recommends and advocates for additional data and/or services needed to address key business issues related to process or solutions design. - Leads the evaluation of third-party vendors as directed. - Drives continuous process improvement by leading the development, implementation, and maintenance of standardized tools, templates, and processes across the enterprise. - Recommends and advocates for regional and national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. Minimum Qualifications: - Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum ten (10) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. - Assists technical and project team members to resolve system problems and application-specific issues. - Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. - Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Escalates unresolved or critical issues, risks or problems to system engineers. - Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Plans and performs complex system configuration. - Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. - Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. - Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. - Supports vendor support activities, as appropriate. - Participates in and influences change management processes. - Defines the maintenance, modification, and documentation of complex and advanced applications. - Supports the development of guidelines to prevent and/or resolve recurring problems. - Recommends and executes performance tuning and optimization activities. Minimum Qualifications: - Minimum three (3) years experience in application support. - Minimum one (1) year in an informal leadership role working with IT or operational teams. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

IT & Development Manager (Data-Driven School Services) Lead. Innovate. Protect What Matters. Build What's Next. At Strawbridge Studios, we don't just take school pictures-we power the systems behind millions of student records, images, and memories. We are seeking a dynamic IT & Development Manager to lead both our Infrastructure (IT) and Software Development teams-someone who can balance common sense business practices, employee development and company growth while building systems that serve schools, families, and our internal teams with excellence in technology, data integrity and customer experience. Our IT department should function as a strategic partner in the business, not just support. Leadership & Strategy - Lead and develop high-performing IT and Software Development teams through a culture of Integrity, Candor, Innovation & Growth - Set the technology vision and roadmap in alignment with business goals - Translate operational challenges into scalable technical solutions Data & Security Excellence - Ensure the security and integrity of sensitive student and school data - Oversee compliance with data privacy standards (FERPA, SOC 2, third-party data regulations) Technology & Development Oversight - Partner with operations to manage all core systems including data intake, production workflows, and customer-facing platforms - Oversee software development lifecycle from initial planning through to release - Evaluate and implement new tools, platforms, and integrations that improve efficiency and scalability Operational Impact - Ensure uptime, reliability, and performance of systems during critical production windows - Lead cross-functional collaboration with Operations, Customer Support, and Sales - Optimize processes for data handling, automation, and reporting What Success Looks Like - Systems are secure, stable, and scalable during peak seasons - Data flows are accurate, efficient, and trusted by school partners - The development team consistently delivers innovative, business-driven solutions Who You Are - A problem solver who is able to work interdepartmentally with other company leaders - A passionate, proven leader with experience managing and developing IT and/or software development teams - Comfortable working in data-heavy, compliance-driven environments - Strong understanding of: - Infrastructure, networking, and system security - Software development practices and workflows - Data management and integration systems - Able to balance big-picture strategy with hands-on execution Compensation details: 0 Yearly Salary PI0e63fdffdb9c-9094

Join Our Team - Be the Calm in the Chaos! Are you ready to make a real difference in our community every single day? We're looking for a dedicated and experienced Telecommunicator III to join our fast-paced, mission-driven team. In this vital role, you'll be the first point of contact in emergencies-providing critical support, clear communication, and calm leadership when it matters most. As a Telecommunicator III, you will perform difficult technical work receiving, classifying, processing and dispatching emergency service calls using computer aided dispatch systems, assisting with scheduling staff, assisting Director with projects, preparing and maintaining computerized and other records and files. - Operates emergency communication system; receives complaints and requests for service; obtains necessary information and dispatches necessary personnel and/or advises callers of proper contact for assistance or information. - Provides information from the DCI/NCIC system for law enforcement. - Serves as an ATAC representative with the SBI DCI training program. - Maintains computerized communications logs and reports. - Monitors public and private fire and security alarms. - Monitors radio frequencies for calls. - Monitors the activities of law officers on patrol, fire, rescue and EMS personnel; makes radio contact to ensure their safety. - Monitors the weather conditions and reports inclement conditions to all Emergency Services via radio, telephone, social media outlets as appropriate. - Responds to afterhours emergency calls of various County agencies, including days, nights, holiday, and during inclement weather. - Assists in addressing duties; assigns addresses, hangs road signs and verifies and updates addresses in the 911 system. - Performs minor radio maintenance at tower sites and vehicle mounted systems; assists in tower grounds maintenance. - Mobilizes and demobilizes Mobile Command Center, Mobile Resource Center and other emergency management resources; installs, troubleshoots, repairs and arranges for repairs of emergency warning devices and mobile communications equipment. - Assists with scheduling staff. - Assists Director with various projects. - Provides direct logistical and operational support to the Emergency Management Team in times of disaster and major incidents. - Enters phone changes into the 911 index database. - Ensures center and data security. - Performs other related duties as assigned. - Knowledge of the methods of operating two-way communications systems. - Knowledge of CAD system(s) and related computer functions. - Knowledge of radio code system and teletype procedures. - Knowledge of the geography of the County and location of important buildings. - Ability to accurately perform data entry at a reasonable rate of speed. - Ability to speak distinctly and deal with the general public under stressful conditions, while remaining calm. - Ability to operate standard office, data entry and computer equipment and communication consoles. - Ability to learn and apply new skills in the area of radio and telephone communications relative to emergency services. - Ability to establish and maintain effective working relationships with associates and the general public. Physical Demands This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires standing, walking, lifting and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms and pushing or pulling; work requires close vision, distance vision, ability to adjust focus, depth perception, color perception, night vision and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities. Work Environment Essential functions are regularly performed without exposure to adverse environmental conditions. work is generally in a moderately noisy location (e.g. business office, light traffic). To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Minimum Education and Experience: High School Diploma or its equivalent and one (1) year of related experience, or equivalent combination of education and experience. Required Licenses or Certifications: North Carolina DCI Certification, TDD Certification, Power Phone Basic, Fire, Medical and Law Telecommunicator Certifications, NC EMD Certification, NIMS 100, 200, 300, 400, 700, and 800, and an appropriate Driver's License, valid in the State of North Carolina. Additional Requirements: - Valid North Carolina Driver's License - Successful completion of SBI background check with required fingerprinting by Sheriff Office. - Successful completion of Transylvania County standard background check. - Successful completion of drug screening. (Instructions issued by HR at pre-boarding) Compensation details: 19.47-30.18 Hourly Wage PI0f2296db454b-5774

Laborer II Location: 1404 Industrial Drive, Statesville, NC, 28625, United States Base Pay: $17.00 - $19.00 / Hour Employee Type: FT Non-Exempt Manage Others: No Description Lane Enterprises is excited to welcome a Laborer to their team! From generous benefits , including bonus opportunities and an Employee Stock Ownership Plan (ESOP) , to great employee retention , this is a fantastic opportunity to join a thriving organization! Benefits: Lane offers a generous benefits package to include Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Pension plan, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity and a generous bonus incentive plan. Job Summary: The Laborer performs a variety of tasks under close supervision of higher-level employees. These tasks may include assisting with extra workload, covering absences and vacations, and maintaining a clean working environment. Essential Responsibilities: - Cleans and lubricates equipment, maintains a manufacturing area free from debris and dirt, and readies or puts away tools as assigned. - Cares for property by cutting grass, repairing yard, pulling and discarding weeds, or shoveling and removing snow. - May be trained to act as forklift operator when normal operator is out. - Performs other related duties as assigned. Requirements Required Skills & Abilities: - Good verbal and written communication skills. - Ability to listen, understand, and follow directions. - Ability to work in a variety of roles. Education and Experience: - High School Diploma, GED or equivalent education preferred. - Previous experience preferred. Physical Requirements: - Prolonged periods standing and walking. - Must be able to lift up to 45 pounds at times. - Manual dexterity as needed to operate a variety of machinery and equipment. - Ability to climb, bend, squat, kneel, crawl, and reach above shoulder level. - Ability to withstand varying temperatures. - Must be able to work in different positions for a very long period of time and ability to sit, stand, bend, kneel or walk for up to eight (8) hours at a time. - Must be able to utilize appropriate Personal Protective Equipment required for each job task (Steel toed shoes, eye protection, hearing protection, gloves, hard hat). The base pay range for this position is $17 - $19/hr (Eligible for monthly bonuses + year-end bonus) Lane Enterprises is an Equal Opportunity Employer (EOE) Compensation details: 17-19 Hourly Wage PI-0655

Tech Summary The preferred candidate will bring deep UiPath architecture experience, strong operational discipline, and the ability to partner effectively with project managers, business analysts, clinical operations, and enterprise stakeholders. This role requires a hands-on architect who can design scalable automation solutions, support production operations, and engage confidently with physician leaders, nurse leaders, and clinical operations stakeholders across the enterprise. The Architect IV should also be available to support after-hours, market-specific execution needs, production deployments, and critical release activities when required. Job Summary: In addition to the responsibilities listed below, this position is responsible for having a deep understanding of at least one application domain, including web, mobile, ERP, and/or mainframe, and having broad understanding of other architecture domains. Some of the unique challenges this position will face include supporting solutions across all domains as related to an application design. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - Executes the architecture process for technology solutions with guidance from senior architects as appropriate by collaborating with other architects to develop the target state. - Creates solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture. - Collaborates with project teams and business users to create architecture artifacts (for example, logical, conceptual, physical) to guide detailed design. - Helps determine the selection of technologies as requested. - Provides input into the development of the architecture strategy and technology direction by providing domain knowledge on solutions and technology. - Shares knowledge of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction. - Defines and communicates the architecture standards, guidelines, and statements of direction with guidance from senior architects, as appropriate, by facilitating the design and establishment of architecture standards or controls. - Ensures architecture standards or controls allow business needs to be met. - Assists in the development and establishment of architectural best practices that guide the design of technology solutions. - Collaborates with IT and business leadership and participates in making decisions regarding the adoption of new technology. - Demonstrates a full understanding of the architecture best practices for assigned domain(s) and educates others throughout the organization on the function of architecture methodologies, governance, and standards by serving as a subject matter expert across business and/or IT teams, and presenting to internal and external audiences. Minimum Qualifications: - Minimum two (2) years experience with commercial off-the-shelf package integration. - Minimum two (2) years experience working with data and integration technologies (e.g., ESB ETL, EAI). - Minimum two (2) years experience translating solution requirements into technical application requirements. - Minimum two (2) years experience in the design of target state architecture in a corporate or enterprise environment. - Minimum two (2) years experience in solution architecture, including working with a portfolio of solutions. - Minimum two (2) years experience working with application development frameworks (e.g., Spring, Jersey, Oracle ADF). - Minimum one (1) year experience with modeling techniques (e.g., BPMN, UML, ER). - Minimum one (1) year in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, Engineering, Business, or related technical field and Minimum six (6) years IT experience delivering technical solutions, including at least Minimum two (2) years working on projects related to IT architecture. Additional equivalent work experience may be substituted for the degree requirement.

Tech Summary This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides technical leadership for the enterprise container platform service spanning on-premises and public-cloud environments. The department's mission is to deliver a consistent, secure, resilient, and supportable platform experience that enables application modernization and scalable adoption across the organization. The Container Platform Engineering Lead sets the technical direction for platform engineering and establishes the reusable standards, architectural guardrails, automation approaches, and engineering practices needed to operate the service as one enterprise capability. The position leads complex designs for shared platforms, dedicated environments, application onboarding, developer tooling, data services, enterprise middleware, and other specialized workloads while remaining actively engaged in engineering and implementation. The role works across application delivery, cloud and infrastructure engineering, cybersecurity, networking, observability, reliability engineering, enterprise architecture, and external service providers to translate strategy and risk requirements into practical platform outcomes. Through design leadership, technical governance, mentoring, and partnership with the Operations Lead, this position reduces fragmented solutions, improves engineering quality and platform reliability, and creates the repeatable capabilities required to modernize mission-critical healthcare applications at enterprise scale. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - Provides insight into recommendations for complex technical solutions that meet design and functional needs. - Serves as an expert for innovative technical solutions that meet design and functional needs. - Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. - Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. - Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. - Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. - Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. - Oversees the review and implementation of recommendations of technical solutions across multiple functions. - Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. - Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. - Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. - Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. - Provides expertise and guidance to team members for systems incident responses for complex issues. - Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. - Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. - Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. - Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. - Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. - Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. - As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: - Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). - Minimum four (4) years in a technical leadership role with or without direct reports. - Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Technical Summary: The Systems Analyst III, Health Systems, Epic Bridges serves as a senior-level technical expert responsible for the design, implementation, optimization, and ongoing support of integrations between Epic and internal and external systems. This role leads the development and maintenance of HL7 interfaces, APIs, and interoperability solutions that support clinical, operational, and revenue cycle workflows while ensuring reliable, secure, and efficient data exchange across the enterprise. In addition to balancing project implementation and production support, this position partners closely with Epic application teams, infrastructure teams, vendors, and business stakeholders to design scalable integration solutions, troubleshoot complex production issues, and improve interface architecture. The analyst also provides technical leadership for large-scale initiatives, including system upgrades, acquisitions, and regulatory projects, while mentoring junior team members and serving as an escalation point for complex integration challenges. Success in this role requires advanced Epic Bridges expertise, strong healthcare interoperability knowledge, leadership, and the ability to influence technical decisions across cross-functional teams. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: - Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. - Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. - Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. - Assists technical and project team members to resolve system problems and application-specific issues. - Escalates identified issues, risks or problems to lead administrators according to processes. - Plans and performs complex system configuration. - Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Defines and tests maintenance and refresh activities. - Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Assists with application-oriented administration and technical support for production and non-production environments. - Supports vendor support activities, as appropriate. - Recommends and executes performance tuning and optimization activities. - Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: - Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

Tech Summary The IS Consultant IV, Application Security position is a senior hands-on technical role responsible for leading complex application security assessments and advancing secure software development practices across the organization. The consultant will conduct secure code reviews, static and dynamic application security testing, open source component analysis, API and mobile application security assessments, threat modeling, security architecture reviews, vulnerability validation, and remediation guidance. The ideal candidate has advanced software development and application security experience using Java, Python, JavaScript, .NET, Swift, or similar technologies. The candidate should have practical experience with application security testing solutions, penetration testing tools such as Burp Suite or OWASP ZAP, and integrating security controls into CI/CD pipelines. This role requires the ability to independently lead complex assessments, define secure development standards and guardrails, evaluate third party applications, and influence architecture and engineering decisions. The consultant will collaborate with developers, architects, product owners, vendors, security leaders, and executive stakeholders to communicate technical risk clearly and provide actionable remediation recommendations. Experience with cloud native applications, APIs, mobile applications, AI enabled applications, DevSecOps automation, and healthcare or other regulated environments is preferred. Job Summary: In addition to responsibilities listed below, this position is responsible for reviewing application source code for potential security vulnerabilities by performing manual and automated security testing on applications in a running state (DAST); working with DevOps teams to integrate application security services; training DevOps personnel and developers to use application security tools; working one-on-one with developers to help them understand security vulnerabilities at hand and to identify/suggest remediation plans; and recommending application security training paths. This also includes responsibility for protecting applications in production by enrolling them for continuous assessment of existing and emerging threats, evaluating web application firewalls; tuning WAF rules; reviewing alerts; and identifying issues as appropriate. Essential Responsibilities: - Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. - Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. - Effectively communicates investigative findings to non-technical audiences. - Collaborates with technology risk teams and business stakeholders to respond to and remediate identified issues, and determine the best approach for improving security posture. - Provides recommendations to management and business stakeholders on how to remediate issues identified through security testing processes. - Identifies the impact of security test plans on upstream and downstream solution components. - Supports information sharing and integration procedures across cyber security through the exchange of threat intelligence and cyber security vulnerability assessment data. - Contributes to cyber security intellectual capital by making process or procedure improvements, conducting brown bag training sessions, and creating new training documents. - Follows established processes to ensure KPI goals are obtained and performance metrics are tracked on an ongoing basis. - Recommends business line or business technology team security process improvements which align with sustainable best practices, and the strategic and tactical goals of the business. - Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized security tools, templates, and processes across multiple business domains. - Performs complex security test data analysis in support of security vulnerability assessment processes, including root cause analysis. - Serves as an escalation point on issues, dependencies, and risks related to security testing. - Executes the vulnerability assessment and penetration testing plan, methodologies, and standard processes for moderately to highly complex technology initiatives across multiple IT domains by analyzing business and technology requirements. - Researches and stays abreast of industry trends, emerging threats, best practices, and cutting edge techniques to creatively discover and exploit vulnerabilities, and recommend security solutions for technology systems. - Provides insight and consultation on the development of testing scope and approach, and collaborates with cross-functional IT and business stakeholders to review the overall testing approach. - Validates security test scenarios across various SDLC phases (e.g., development, reproduction, production) for low- to moderately-complex projects. - Generates scheduled reports (e.g., status updates, risk assessment reports, remediation reports) and provides regular security metrics to IT teams and management as appropriate. Minimum Qualifications: - Minimum three (3) years software or application development experience. - Minimum one (1) year experience in application security (e.g., source code analysis, dynamic analysis, etc.). - Bachelors degree in Business Administration, Computer Science, Social Science, Mathematics, or related field and Minimum six (6) years experience in IT or a related field, including Minimum two (2) years in information security, network engineering, or application development. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: - Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. - Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. - Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. - Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. - Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. - Assists technical and project team members to resolve system problems and application-specific issues. - Escalates identified issues, risks or problems to lead administrators according to processes. - Plans and performs complex system configuration. - Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Defines and tests maintenance and refresh activities. - Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Assists with application-oriented administration and technical support for production and non-production environments. - Supports vendor support activities, as appropriate. - Recommends and executes performance tuning and optimization activities. - Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: - Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.