Technology Jobs in Mid Glamorgan

Help build the digital, data and technology capability behind one of Wales' newest public bodies. The Disused Tips Authority for Wales is being established as the national public body responsible for overseeing the safety, management and regulation of disused tips across Wales. Operating in a high-profile, safety-critical environment, our success will depend on reliable digital services, trusted in click apply for full job details

Job Title: Comms Projects Co-ordinator Location: Swansea or Bridgend Salary: £28,000 - £30,000 per annum Job Type: Permanent, Full time Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses click apply for full job details

We are excited to be recruiting on behalf of our client; for an experienced Software Systems Engineer to join their innovative engineering team in Bridgend. This is an exciting opportunity to work for a successful UK manufacturer of advanced, high-tech equipment supplied to customers across the globe. You'll play a key role in the design, development and maintenance of sophisticated software and co click apply for full job details

Make money by testing games We're looking for enthusiastic gamers to join our team of mobile game testers. Get paid to play and test the latest games. Earn up to £374+ per game played 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK Position Requirements: - Must be 18 years or older - Own a smartphone or tablet - Able to commit 5-10 hours per week - Strong attention to detail - Relia click apply for full job details

We are excited to be recruiting on behalf of our client; for an experienced Software Systems Engineer to join their innovative engineering team in Bridgend. This is an exciting opportunity to work for a successful UK manufacturer of advanced, high-tech equipment supplied to customers across the globe. You'll play a key role in the design, development and maintenance of sophisticated software and control systems, working on both existing products and the next generation of engineering solutions. The Role: As a Software Systems Engineer, you'll be responsible for designing, developing and maintaining software that controls complex engineering systems. Working closely with engineering, production and customers, you'll develop software solutions, troubleshoot technical issues, support global installations and contribute to the ongoing enhancement of innovative products. This is a varied role offering exposure to the full software development lifecycle, from requirements analysis and design through to testing, implementation and continuous improvement. About You: To be successful, you'll ideally have: - HND or Degree in Computer Science, Mathematics or a related discipline. - A minimum of five years' software development experience. - Strong VB.NET programming skills within an engineering or industrial environment. - Experience of, or an interest in, machine control, motion control or hardware integration. - Excellent analytical, problem-solving and communication skills. - A proactive approach with the ability to manage multiple technical projects. Experience with PLCs or laser control systems would be advantageous but is not essential. What's on offer: - Negotiable salary dependant on experience. - Working hours will be Monday to Thursday, 8:30am - 5:00pm; Friday 8:30am - 1:30pm. - 25 days annual leave plus bank holidays. - Enhanced Pension. - Company bonus scheme. - Full training and ongoing support. If you're looking for a technically challenging role where your software expertise will have a direct impact on innovative engineering solutions, I'd love to hear from you. Apply today or contact me for a confidential discussion.

EMC Test Engineer Morson Talent is proud to be recruiting for an EMC Test Engineer on behalf of Marshall Land Systems . This is an excellent opportunity to join a leading engineering and manufacturing organisation supporting the delivery of deployable and containerised systems, with an initial 6-month contract and a strong likelihood of securing a permanent position. Marshall Land Systems - Merthyr Tydfil Initial 6-Month Contract - Highly Likely to Go Permanent Start date - September-October 2026 Onsite Role Candidates must be eligible to hold UK Security Clearance Purpose The EMC Test Engineer is responsible for ensuring that deployable and containerised systems comply with electromagnetic compatibility (EMC) standards and regulations throughout the design, production, and delivery lifecycle. This role combines hands-on testing, analysis, and troubleshooting with close collaboration across Production, Engineering, external suppliers and Quality teams to guarantee units meet internal and customer EMC requirements. Responsibilities - Plan and execute EMC testing on production units in line with applicable standards and customer requirements - Conduct in-house and external EMC testing, including radiated and conducted emissions and immunity testing - Perform root cause analysis and troubleshooting for EMC failures, recommending design or process modifications - Review designs, schematics, and layouts to provide EMC guidance prior to production build - Maintain accurate EMC test records, reports, and certification packs - Ensure test equipment is calibrated and maintained in accordance with standard procedures - Support audits, inspections, and regulatory compliance for EMC requirements - Collaborate closely with Production, Engineering, and Quality teams to integrate EMC considerations into manufacturing processes - Promote continuous improvement of EMC test procedures, efficiency, and compliance - Adhere to all Health, Safety, and Environmental (HSE) regulations within the test Previous Experience - Experience in a production or manufacturing environment with deployable or containerised systems - Hands-on experience executing EMC testing on assembled units - Understanding of non-conformance reporting (NCRs) and root cause analysis - Ability to work to production schedules and deadlines while maintaining compliance - Experience producing test reports and compliance documentation Technical Skills / Education - Strong knowledge of EMC standards (e.g., CISPR, IEC, MIL-STD) - Experience with EMC test equipment, such as spectrum analysers, LISNs, and anechoic - Ability to perform EMC troubleshooting and mitigation - Understanding of PCB layout, cabling, and shielding techniques affecting EMC - Familiarity with system-level testing in production environments - Ability to interpret engineering drawings, schematics, and specifications - Knowledge of Factory Acceptance Testing (FAT) and EMC compliance certification processes Additional Local Needs - Onsite role - Candidates will need to be eligible to hold UK Security Clearance Key Stakeholders - Production and Ops Teams - Engineering and Design - Project Programme Management - Regulatory boards/certifications

Make money by testing games We're looking for enthusiastic gamers to join our team of mobile game testers. Get paid to play and test the latest games. Earn up to £374+ per game played 5-10 Hours/Week 100% Remote This opportunity is open to users in the UK Position Requirements: - Must be 18 years or older - Own a smartphone or tablet - Able to commit 5-10 hours per week - Strong attention to detail - Relia click apply for full job details

Job Title: Comms Projects Co-ordinator Location: Swansea or Bridgend Salary: £28,000 - £30,000 per annum Job Type: Permanent, Full time Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" The role: We are looking for a technical projects co-ordinator to join our team to assist with the delivery of Telecoms projects to our ever expanding customer base. You will be responsible for planning and managing all types of Telecoms related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries. We are open to the right candidate being based at either our Bridgend or Swansea office. Responsibilities: - Planning projects that have been received from the sales team - Facilitating and holding initial kick off meetings with sales, engineering and the customer - Ordering services from suppliers - Ordering hardware from suppliers - Placing provisioning orders for things such as broadband, hosted telephony and mobiles - Placing and managing number ports - Scheduling engineers to attend site for installation and training - Consistently updating customers on the progress of their orders - Booking in stock and managing stock including running stock takes - Provide documentation and a clear handover to both the client and the support teams. - Responsible for always delivering world-class service. What we're looking for: - Previous project management experience - Telecoms project delivery would be a benefit - Previous experience of provisioning in Telecoms would be a benefit - A positive attitude with a can do approach to everything! - Highly organised and structured individual - Previous use of CRM systems - Excellent time management and ability to multi-task, dealing with large volumes of workload - Excellent communication skills both verbal and written Benefits: - Competitive salary of £28,000 - £30,000 (experience depending). - Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." - Day off for your birthday. - Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. - Give back day to support your chosen charity. - Savings on gym memberships, shopping and other discounts available through Perkbox. - Variety of social events & team building opportunities are available. - Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Candidates with experience of; Telecoms Project Manager, Telecommunications Project Team Leader, Telecommunications, Infrastructure Project Lead, Comms Project Manager, Comms Project Coordinator, may also be considered for this role.

Job Title: ICT Infrastructure Manager Location: Bridgend Salary: £53,451 - £57,186 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1 click apply for full job details

Job Title: ICT Enterprise Specialist Location: Bridgend Salary: £47,046 - £54,696 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approximately 1 click apply for full job details

Job Title: ICT Cloud Infrastructure and Platforms Specialist Location: Bridgend Salary: £47,046 - £54,696 per annum Job Type: Full Time, Permanent Working Hours: 37 hours per week Closing Date: 31/07/2026, 15:00 Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About us: South Wales Police is the largest police force in Wales, serving a population of approxi click apply for full job details

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation click apply for full job details

Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses click apply for full job details

Oasis Software Solutions is looking to hire a Junior Control System / Junior Software Engineer to support our continued growth with key clients across the UK. This is an excellent opportunity for someone who is at the start of their career and looking to work hand in hand with a wider team of engineering specialists to deliver our projects to the highest standard to ensure customer satisfaction click apply for full job details

Contract Cloud Data Platform Specialist 6-Month Contract SC Clearance (Current, Lapsed or Eligible) Hybrid working (2 days p/week onsite near Cardiff for the first month then 1 day onsite p/month thereafter) Budgets are tight at up to £419 p/day but this has been determined as Outside IR35 if that helps (we can still pay through an umbrella of course if you prefer that) We're recruiting a Cloud Data Platform Specialist to support the operation, administration and ongoing development of a modern Microsoft Azure data platform. This isn't a Data Scientist role. We're looking for someone with a strong operational and platform administration background who can manage, support and improve enterprise cloud data services. You'll need experience with: - Microsoft Databricks - Microsoft Fabric - Azure Data Factory - Azure Data Lake - Azure SQL - Power BI - Administration and operational support of Azure data platforms You'll also ideally have experience with: - Azure DevOps and controlled deployment environments - Infrastructure as Code using Terraform - Integration platforms, ideally Salesforce MuleSoft Ideally you'll have: - Current SC Clearance, recently lapsed SC, or be eligible and willing to undergo SC/MV clearance - Experience working within secure or highly regulated environments - Strong troubleshooting and platform support skills Contract Length: 6 months initially, with strong potential for extension Location: Hybrid role with occasional travel to Cardiff If this sounds like you please apply now for more details, thanks!

Contract Cloud Architect 6-Month Contract SC Clearance (Current, Lapsed or Eligible) Hybrid working (2 days p/week onsite near Cardiff for the first month then 1 day onsite p/month thereafter) Rates are tight at £307 - £419 p/day but this has been determined as Outside IR35 if that helps (we can still pay through an umbrella of course if you prefer that) We're looking for an experienced Cloud Architect to join a major cloud transformation programme. The team has lost a few key permanent personel recently and they have several large Cloud projects starting. You'll play a key role in designing and delivering secure, scalable cloud infrastructure, helping shape Azure environments using modern cloud engineering practices. You'll need experience with: - Microsoft Cloud Adoption Framework (CAF) - Azure cloud architecture and infrastructure - Infrastructure as Code using Terraform - DevOps practices for deploying cloud infrastructure and application artefacts - Azure DevOps or similar CI/CD tooling - Azure is the primary cloud platform, although AWS exposure would be beneficial Ideally you'll have: - Current SC Clearance would be ideal, recently lapsed SC is fine, or you must be eligible and willing to undergo SC/MV clearance - Experience working within secure or regulated environments - Strong stakeholder communication skills Contract Length: 6 months initially, with likely extensions Location: Mainly remote with occasional travel to Cardiff

IT Technician Bridgend 28,000 - 31,000 + Development + Progression + Holidays + Pension 6-Month Fixed-Term Contract - Immediate Start Are you an IT Technician or IT Support professional looking to join a growing Managed Service Provider where you will provide essential on-site support within a secondary school environment? Brilliant opportunity on offer to develop your technical experience while supporting a wide range of computer hardware, software, network systems and digital learning platforms within a busy educational environment. This growing Managed Service Provider delivers technical support to schools and educational organisations. Due to continued growth, they are now looking for a proactive Secondary School IT Technician to provide on-site support at a school in the Bridgend area. In this role, you will provide first-line technical support, diagnose hardware, software and network issues, manage helpdesk tickets and configure IT equipment. You will also support Windows, Mac and Chrome operating systems alongside Office 365, Google Workspace and mobile-device-management platforms. This is an ideal opportunity for an IT enthusiast with strong problem-solving and customer-service skills looking to develop their career within a growing technology business that can offer further opportunities. THE ROLE: Providing first-line support for hardware, software and network-related issues Managing helpdesk tickets and completing tasks within agreed SLA timeframes Building, configuring and installing PCs, laptops and software applications Supporting Windows, Mac and Chrome operating systems, Office 365 and Google Workspace Troubleshooting printers, scanners, photocopiers, audiovisual equipment and Wi-Fi networks Supporting mobile devices through Microsoft Intune, Google Workspace for Education and the Hwb Digital Learning Platform THE PERSON: IT qualification at Level 2 or five GCSEs at grades A-C, or equivalent Experience providing IT support or a strong interest in developing within the IT sector Familiarity with hardware, software and basic network troubleshooting Highly organised with strong problem-solving and workload-management skills Comfortable working independently while being supported by the wider Cardiff-based team Customer-focused with a professional and approachable manner Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Why join Marshall Land Systems in this role: The EMC Test Engineer is responsible for ensuring that deployable and containerised systems comply with electromagnetic compatibility (EMC) standards and regulations throughout the design, production, and delivery lifecycle. This role combines hands-on testing, analysis, and troubleshooting with close collaboration across Production, Engineering, external suppliers and Quality teams to guarantee units meet internal and customer EMC requirements. Your responsibilities will include: - Plan and execute EMC testing on production units in line with applicable standards and customer requirements - Conduct in-house and external EMC testing, including radiated and conducted emissions and immunity testing - Perform root cause analysis and troubleshooting for EMC failures, recommending design or process modifications - Review designs, schematics, and layouts to provide EMC guidance prior to production build - Maintain accurate EMC test records, reports, and certification packs - Ensure test equipment is calibrated and maintained in accordance with standard procedures - Support audits, inspections, and regulatory compliance for EMC requirements - Collaborate closely with Production, Engineering, and Quality teams to integrate EMC considerations into manufacturing processes - Promote continuous improvement of EMC test procedures, efficiency, and compliance - Adhere to all Health, Safety, and Environmental (HSE) regulations within the test Apply if you have most of the following: - Experience in a production or manufacturing environment with deployable or containerised systems - Hands-on experience executing EMC testing on assembled units - Understanding of non-conformance reporting (NCRs) and root cause analysis - Ability to work to production schedules and deadlines while maintaining compliance - Experience producing test reports and compliance documentation - Strong knowledge of EMC standards (e.g., CISPR, IEC, MIL-STD) - Experience with EMC test equipment, such as spectrum analysers, LISNs, and anechoic - Ability to perform EMC troubleshooting and mitigation - Understanding of PCB layout, cabling, and shielding techniques affecting EMC - Familiarity with system-level testing in production environments - Ability to interpret engineering drawings, schematics, and specifications - Knowledge of Factory Acceptance Testing (FAT) and EMC compliance certification processes Additional local needs: - Onsite role, Merthyr Tydfil - Candidates will need to be eligible to hold UK Security Clearance The benefits of this role include: - Access to technical training, certifications, and continuous professional development in EMC and related fields - Career progression to Senior EMC Engineer, EMC Team Lead, or Engineering Manager - Exposure to Production, Quality, and Systems Engineering, enabling potential moves into broader engineering or compliance roles Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.

Senior Dynamics 365 Developer Location: South Wales (Hybrid 3 days per week) Contract: Permanent with Temp to Perm available if needed About the Opportunity IntaPeople are working with a well-established organisation undergoing significant investment in its digital platforms and customer systems. As part of their continued growth, they're looking for an experienced Senior Dynamics 365 CRM Developer to play a key role in the evolution of their Microsoft ecosystem. This is a hands-on senior development position where you'll be responsible for enhancing and extending Dynamics 365 solutions, integrating business-critical systems, and helping shape the future technical architecture. You'll also provide guidance to other developers and contribute to development standards and best practices. We are also very much open to speaking with interim/contractors who would be open to a potential temp to perm contract. Required Skills & Experience - Strong commercial experience with Microsoft Dynamics 365 CRM development (5+ years) - Strong knowledge of the Microsoft Power Platform . - Commercial experience with Azure cloud technologies . - 5+ years Development experience using: C# , .NET / ASP.NET Core , JavaScript , HTML & CSS and SQL Server - Experience building APIs and system integrations. - Understanding of Agile development methodologies. - Knowledge of source control and DevOps tooling. - Strong problem-solving and stakeholder management skills. - Experience across one or more of the following: Sales , Customer Service, Field Service or Marketing The Role As a Senior Developer, you'll work across Dynamics 365, Azure, and the Microsoft Power Platform, developing scalable solutions that support business operations and customer engagement. You'll be involved in CRM customisation, systems integration, API development, cloud-based services, and modern web application development. Key Responsibilities Dynamics 365 Development - Design, develop and enhance Microsoft Dynamics 365 CRM solutions. - Build custom plugins, workflows, business processes and integrations. - Configure and extend Dynamics 365 modules to meet business requirements. - Develop and maintain integrations with internal and third-party systems. - Create and optimise data management and reporting solutions. Azure & Power Platform - Leverage Azure services including Functions, App Services and SQL technologies. - Develop solutions using Power Apps and Power Automate. - Support cloud-based application deployments and infrastructure. - Contribute to architecture discussions and technology roadmaps. Software Development - Build and maintain web applications and APIs. - Develop RESTful services and integration layers. - Work with modern development methodologies and CI/CD processes. - Ensure solutions are secure, scalable and high-performing. Leadership & Mentoring - Provide technical guidance to junior and mid-level developers. - Conduct code reviews and promote development best practice. - Support continuous improvement initiatives across the engineering team. - Collaborate with stakeholders, architects and technical leadership. - Report into the VP of Engineering Desirable Experience - Microsoft Dynamics 365 certifications. - Microsoft Power Platform certifications. - Azure certifications. - Experience with containerisation and modern DevOps practices. - Exposure to enterprise-scale CRM implementations. What's on Offer? - Opportunity to work on large-scale Microsoft technology projects. - Significant influence over CRM and application architecture. - Collaborative and supportive technical environment. - Ongoing professional development and certification support. - Competitive salary and benefits package. Role/benefits at a glance: - Senior MS Dynamics Developer - Salary £72,000 - £82,000 depending on experience - South Wales Bridgend Hybrid the team work onsite 3days per week - Free onsite parking - Modern, newly refurbished office space - Holiday allowance starting at 26days per year (rising up to 30years with service) - Private Medical - Life assurance - Cycle to work scheme For more information, please call Nathan Handley on (phone number removed). Please note we cannot offer sponsorship opportunities at this time.

Alphatech are looking for Fire and Security engineers based in Caerphilly ( Wales) on a Permanent basis You must have CCTV- Intruder alarms- Access Control and Fire alarm experience for atleast 4-5 years. It is a major plus if you have worked for a large Fire and Security company. Salary is £27,000-£36,000 If you are looking for a new Fire and Security role then give me a call on (phone number removed) or drop me an email.

Job Title: Comms Specialist Engineer (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: 28,000 - 32,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday About Flotek Group: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and hearty, Flexible hours between 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times plus a 30-minute lunch break. About The Role: We are seeking a Comms Specialist Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: - Incident Management: Act as the first point of contact for telecoms-related incidents, logging, categorising, and prioritising faults in line with ITIL best practice. - Service Level Management: Manage and resolve tickets within agreed SLAs, ensuring timely response, accurate updates, and clear documentation throughout the incident lifecycle. - Ownership & Escalation Control: Take full ownership of incidents, aiming for First Contact Resolution (FCR), and escalate to Comms Specialists or third-party carriers with clear diagnostics where required. - Technical Troubleshooting: Diagnose and resolve issues across VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC/FTTP/SoGEA), and internal network connectivity. - Supplier & Carrier Coordination: Liaise with external providers (e.g. broadband carriers, hosted voice platforms) to progress faults, raise tickets, and drive timely resolution. - Event & Service Monitoring: Identify and respond to service outages, call quality issues, latency, and connectivity performance concerns, minimising impact to customers. - Knowledge & Continual Improvement: Document known issues, workarounds, and fixes within the Knowledge Base to support faster resolution and continual service improvement (CSI). - Service Communication: Provide clear, confident updates to customers and stakeholders, managing expectations during incidents and ensuring a positive service experience. - Operational Tooling: Use ticketing systems, VoIP management portals, and monitoring tools to manage workload efficiently and maintain accurate service records. - Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. - Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining high customer satisfaction (CSAT/NPS). What we're looking for: - Experience in Teams voice - Experience in VoIP or communications support roles (1-2 years ideal). - Good understanding of SIP, RTP, NAT, and VoIP fundamentals. - Basic knowledge of routing, switching, VLANs, and firewall concepts. - Strong problem-solving skills and ability to diagnose issues logically. - Excellent communication skills with a customer-first mindset. - Ability to work effectively in a fast-paced helpdesk environment. - Desire to grow skills and progress toward more advanced comms engineering roles. - Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.) - Experience with DrayTek, Unifi, Aruba, or similar networking solutions. - Relevant certifications (CompTIA Network+, vendor-specific VoIP or networking). Benefits: - Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'. - 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) - Birthday day off. - Additional day off for personal life milestones. - "Give Back Day" for supporting a charity of your choice. - Perkbox discounts across shopping, gyms, restaurants and more. - Regular social events and team-building opportunities. - Career growth pathways into senior communications or network engineering. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Comms Engineer, IT Comms Specialist, Communications Engineer, IT Engineer, VOIP Engineer, VOIP Specialist may also be considered for this role.