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    Technical Business Analyst

    Technology
    Macildowie Recruitment and Retention
    Worcestershire, Worcester
    Permanent
    £38,000 - £42,000/year
    Hybrid

    Job Description

    Technical Business Analyst

    • £38,000 - £42,000 + Company Bonus

    • Permanent

    • Worcester Looking for a Technical BA role where you can actually make an impact?

    • We're working with a fantastic business in the ecommerce sector that is looking for a Technical Business Analyst to join its team.

    • This is a great opportunity for someone who enjoys getting under the skin of a business, understanding how technology and processes work, spotting where things can be improved and then seeing those changes through.

    • You'll have real exposure across ecommerce, customer journeys, business processes, integrations and testing, working with teams across the business from initial requirements through to UAT and implementation.

    What will you be doing?

    • Gathering and translating business requirements into clear technical requirements, user stories and acceptance criteria

    • Creating and improving end-to-end process maps Identifying inefficiencies, gaps and opportunities to improve Testing ecommerce functionality across areas including checkout, payments, orders and subscriptions

    • Supporting functional, integration, regression and API testing Investigating defects and seeing fixes through to resolution

    • Working with technical and non-technical stakeholders through to delivery What are we looking for?

    • You'll have experience as a Technical Business Analyst or similar, ideally within ecommerce or another transactional environment.

    • You'll need strong process mapping and requirements experience, alongside hands-on testing experience.

    • Knowledge of ecommerce platforms, APIs, integrations, data flows and tools such as Postman would be valuable.

    • Most importantly, you'll be curious, analytical and practical, with the ability to get into the detail and take ownership.

    The opportunity:

    • If you're looking for a Technical BA role where you can develop your experience, work across a broad technology landscape and genuinely influence how an ecommerce business operates, this is one to take a look at.
    Posted on October 4, 2026

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