Sales Advisor

Sales Advisor Location West Midlands, Sutton Coldfield

Job Type Permanent, Full-Time Thursday - Monday

10am - 5pm

Salary £50,000 - £60,000 per annum

About the Company A quality focused housing developer is seeking a Sales Advisor to join a new homes project based in Sutton Coldfield. The company prides itself on delivering exceptional customer experiences and high-standard developments across the West Midlands.

Job Description The Sales Advisor is responsible for managing all aspects of the sales process for new build homes. This role demands a customer-centric approach to guide prospective buyers through their purchase journey, providing expert advice and support from initial enquiry to completion.

Key Responsibilities

• Engage with potential customers, delivering knowledgeable and professional advice on new build housing options.

• Manage and progress sales enquiries, including conducting property viewings, handling reservations, and negotiating sales agreements.

• Provide exceptional customer service, ensuring a positive experience throughout the sales process.

• Maintain accurate records of customer interactions and sales progress using company systems.

• Work closely with internal teams, including marketing and customer care, to ensure smooth handovers and ongoing customer satisfaction.

• Attend sales meetings and training sessions to stay informed of product updates and market trends.

• Promote the company s developments and uphold its reputation for quality and service at all times.

Required Qualifications

• Full, valid driving licence.

Education, Experience and Knowledge

• Proven experience in sales, ideally within new build housing or a similar property sales environment.

• Strong understanding of the sales lifecycle and customer negotiation techniques.

• Familiarity with the residential property market in the West Midlands is advantageous.

• Basic knowledge of relevant legal and financial aspects related to property sales.

Skills

• Excellent communication and interpersonal skills, with the ability to build rapport and trust quickly.

• Strong sales and negotiation abilities to achieve and exceed targets.

• Customer service oriented with a patient and professional approach.

• Organisational skills to manage multiple enquiries and follow-ups effectively.

• Competent IT skills, including the use of customer relationship management systems.

Preferred Qualifications

• Previous experience working for a housebuilder or within the property development sector.

• Knowledge of new build housing features, benefits, and the home buying process.

Working Conditions

• Full-time working hours, typically based at the sales centre with occasional travel to other sites as required.

• Work involves standing for extended periods during customer viewings and events.

• Some weekend and evening work may be necessary to meet customer availability and sales targets.