Retail Sales Consultant - Home Furniture

La-Z-Boy, a leader in crafting comfortable and quality home furniture since 1927, is seeking a motivated and customer-focused Sales Consultant to join our dynamic sales team. This role is pivotal in helping us continue to deliver comfort and style to homes across the country. As a Sales Consultant at La-Z-Boy, you will be at the forefront of the customer experience, providing expert advice and showcasing our range of products that promise quality and reliability.

Responsibilities

• Engage customers and build strong relationships to understand their furniture needs and preferences.

• Present and recommend furniture solutions based on customer requirements and La-Z-Boy's product offerings.

• Achieve and exceed sales targets by effectively utilizing sales techniques and promotions.

• Maintain up-to-date knowledge of market trends and competitor activities to effectively communicate product benefits and features.

• Process sales transactions and coordinate with the logistics team to ensure timely delivery of products.

• Provide after-sales service to ensure customer satisfaction and build customer loyalty.

Required Skills

• Strong interpersonal and communication skills.

• Proven sales skills, including negotiation and influencing.

• Ability to use technology effectively, including CRM software and sales management tools.

• Knowledge of home décor and furniture trends.

• Ability to work flexible hours, including weekends and evenings, to accommodate customer needs.