Marketing & Communications Manager

Role : Marketing & Communications Manager - Dartford or Doncaster

Salary : £40k- £48k DOE

Working Hours : 08:30am- 17:30pm Monday to Friday

Benefits:

• Private medical

• Bonus up to 10% based on company and personal performance

• Holidays- 23 days + statutory increasing up to 25 days with service

• Onsite parking

• Electrical car charging points General overview:

The Marketing & Communications Manager will be responsible for maintaining and enhancing the external brand presence using customer-facing communications.

The role will ensure that all external communications, marketing collateral, website content, social media activity and customer-facing materials are professional, accurate, consistent and aligned with the brand.

Working closely with the Sales, Commercial and Product teams, the Marketing & Communications Manager will review, create and coordinate content that supports customer engagement, promotes our products and services, and strengthens our market presence.

Responsibilities:

Brand Management

• Act as a guardian of the brand.

• Ensure consistency across all external communications and materials.

• Maintain brand templates and marketing assets.

• Support the development of company branding initiatives where required.

Marketing Collateral

Create, update and maintain customer-facing collateral including:

• Brochures

• Flyers

• Product guides

• Customer presentations

• Exhibition materials

• Promotional items

• Technical literature

• Ensure all materials are professionally presented, accurate and aligned with current branding guidelines.

External Communications

• Draft and coordinate external customer communications.

• Support the preparation of customer announcements, newsletters and business updates.

• Ensure all external communications reflect the brand and tone of voice.

• Review communications produced by other departments to ensure consistency and quality.

Social Media

• Coordinate and maintain social media presence.

• Create and schedule content across relevant platforms.

• Promote company news, product launches, exhibitions and customer success stories.

• Monitor engagement and recommend improvements to increase visibility.

Website Management

• Maintain and regularly update the website.

• Monitor website performance and identify opportunities to improve user experience, ensuring all information is accurate, relevant and up to date.

• Work with external website providers where required to implement improvements and updates.

• Ensure new products, services and company updates are reflected on the website in a timely manner.

Internal Support

• Support the Sales and Commercial teams with customer-facing materials.

• Assist with exhibitions, trade shows and industry events.

• Liaise with suppliers, designers and marketing agencies where required.

• Support company-wide communications projects as requested.

Reporting

• Monitor website traffic and social media engagement.

• Produce simple monthly reports on marketing activity and performance.

• Identify opportunities to improve customer engagement and brand visibility.

The ideal candidate will have experience of:

• Experience of working within a B2B marketing role, ideally within Electrical or distribution based industries

• Managing website content and updates.

• Producing professional marketing and communication materials.

• Coordinating social media activity.

• Working with external suppliers, designers or marketing agencies.

• Reviewing and editing written communications.

• Maintaining brand standards across multiple communication channels.

It's a bonus if you also have:

• Experience within manufacturing, distribution, industrial or technical sectors.

• Experience using Canva, Adobe Creative Suite or similar design software.

• Understanding of SEO and website analytics.