IT Programme Manager

IT Programme Manager

£70,000

Hybrid (Taunton 3 days/week)

Our client is looking for an IT Programme Manager to lead the delivery of major IT and business change programmes for a well-established not-for-profit organisation making a genuine difference in the sector it serves. Every project you deliver here translates directly into a better experience for the people the organisation supports.

Reporting to the Head of IT and leading a small project management team, you'll be the driving force behind the design, delivery and rollout of IT solutions across the business. You ll be working hand-in-hand with internal teams, business stakeholders and third-party providers to make sure change actually lands.

What you'll be doing

• Owning delivery of the IT programme and portfolio that underpins the organisation's strategic direction

• Leading process mapping and requirements gathering with business experts, translating complex needs into clear, actionable project and programme deliverables

• Managing the resolution of design and technical issues through close collaboration with project teams and end users

• Ensuring new systems and processes integrate smoothly with existing ways of working, minimising disruption to frontline services

• Building a highly engaging, service-focused culture across the IT team and the wider business

• Managing, coaching and developing your direct reports, including performance, absence and PDRs

• Setting the standard for project governance, best practice and continuous improvement What we're looking for

• Proven experience delivering IT software project implementations, system configuration projects, business change and system rollouts

• Strong grounding in standard project methodologies - PRINCE2, Waterfall, DevOps and Agile

• A confident, credible leader who can manage a matrix team, influence at all levels and hold their ground on what matters while staying flexible on the rest

• Experience managing project scope, change control and stakeholder expectations, including with resistance to change

• A track record of working with detailed specifications - data requirements, process flows, user interface changes and user stories

• Excellent written, verbal and interpersonal skills, with the analytical rigour to match

• PRINCE2 Practitioner, APM or PMP desirable but not essential What's in it for you

• £70,000 salary, permanent role

• 25 days' holiday plus bank holidays, rising with length of service

• 5% matched pension contribution

• Private healthcare and life cover

• Access to early wage access via a wage streaming benefit

• Discounts across thousands of retailers through a dedicated rewards platform

• A genuine investment in your development, including access to an online learning platform

• Employee Assistance Programme This is a role for someone who wants their programme management skills to count for something beyond the balance sheet - helping a not-for-profit organisation deliver on its ambition to be the provider people choose.