Inside Sales Representative

Snavely Forest Products Inc seeks an Inside Sales Representative to support our Sales & Business Development team in the building materials industry. In this customer-focused role, you'll manage inbound and outbound calls, prepare quotes, enter orders, and recommend lumber and specialty wood products to pro dealers, builders, and remodelers. You'll build long-term relationships, collaborate closely with outside sales and operations, and ensure accurate, on-time deliveries. Join a family-oriented, safety-focused team that values integrity, reliability, and professional growth while you develop industry expertise and help drive profitable sales.

Responsibilities

• Manage inbound and outbound calls to pro dealers, builders, and remodelers to drive sales of lumber and building materials

• Develop and maintain long-term customer relationships through responsive, professional account management

• Prepare quotes, enter orders accurately, and coordinate with operations and logistics to ensure on-time delivery

• Identify customer needs, recommend appropriate products, and upsell value-added solutions

• Collaborate with outside sales and internal teams to execute sales strategies and meet revenue goals

• Maintain accurate CRM and sales records, pricing, and product information

• Resolve customer issues quickly while maintaining Snavely's standards of integrity, safety, and respect

• Stay current on product knowledge, industry trends, and vendor programs Required Skills

• Inside sales

• B2

• B sales

• Customer relationship management

• CRM software

• Order entry and accuracy

• Quoting and pricing

• Product knowledge - lumber and building materials

• Upselling and cross-selling

• Microsoft Office (Excel, Outlook)

• Communication and phone etiquette