Inside Sales Representative II

Senko Advanced Components is seeking a dynamic Inside Sales Representative II to join our sales team and help drive the growth and success of our innovative fiber optic solutions. This role is pivotal in assisting with the coordination between the design and manufacturing teams and our customers, ensuring a smooth transaction from initial contact to sale completion. The ideal candidate will demonstrate a strong understanding of the electronics and fiber optics industry, coupled with exceptional sales and customer service skills.

Responsibilities

• Maintain and enhance relationships with existing customers through regular contact and follow-up.

• Generate new leads and opportunities through proactive outreach and engagement.

• Assist customers in selecting products that best fit their technical requirements and budget.

• Prepare and deliver technical presentations explaining products and services to customers and prospective customers.

• Coordinate sales efforts with marketing programs and other team members to maximize brand exposure and sales potential.

• Negotiate contracts and close agreements to maximize profits while keeping customer satisfaction high.

• Keep informed about industry trends, market activities, and competitors.

Required Skills

• Proven ability to multitask and manage multiple projects at the same time.

• Excellent communication, negotiation, and persuasive skills, with a customer-focused attitude.

• Strong computer skills, including CRM software, Microsoft Office Suite, and sales enablement platforms.

• Understanding of the electronics and specifically the fiber optics market and its phases.

• Capability to understand and present technical products.