Infrastructure Support Engineer

DevOps / Infrastructure Engineer

Location: Remote, with occasional travel to Shoreham by Sea (You will need to attend the offices for hardware changes, new starters setup etc).

Type: Permanent

We're looking for a hands-on DevOps / Infrastructure Engineer to join an established infrastructure team during a significant programme of work.

The team is currently upgrading 40+ customers onto a new DevOps infrastructure , so this is a great opportunity to get involved in a substantial migration programme while helping to improve automation, security, reliability and day-to-day infrastructure operations.

Security is a key focus, with the team working towards 24/7 patching through increased automation and improved processes. You'll need to be someone who can balance technical delivery with security and customer impact.

What you'll be doing

• Play a leading hands-on role in migrating 40+ customers onto the DevOps platform

• Build, automate and improve AWS infrastructure

• Develop Infrastructure-as-Code using Terraform

• Work with containers, orchestration and troubleshooting

• Support Linux infrastructure and PostgreSQL

• Manage load balancers including AWS ALB, NGINX and Apache

• Troubleshoot infrastructure issues, including memory faults and server crashes

• Manage Active Directory, SSL certificates and secure communications

• Support networking across AWS, including VPCs, IGWs, NAT Gateways and security groups

• Contribute to monitoring and observability using Grafana

• Support infrastructure maintenance, migrations, patching, audit and compliance activity

• Work collaboratively within an Agile / sprint-based environment There will be occasional out-of-hours and Sunday work for activities such as maintenance, migrations and patching, with time off in lieu provided .

What you'll bring

• Strong DevOps / Infrastructure experience with an automation mindset

• Solid AWS experience

• Strong Linux administration skills

• Terraform / Infrastructure-as-Code experience

• Experience with containers and orchestration

• PostgreSQL experience

• Networking and load-balancing knowledge

• Experience with SSL certificates and endpoint management

• Grafana / observability experience

• Good communication skills and the ability to explain technical issues to non-technical audiences

• A proactive approach and the ability to work independently and as part of a team

• A genuine commitment to security and good infrastructure practices Desirable: Rackspace, VMDK, Intune, Purview, Viva, AI in infrastructure, ISO 27001 / SOC 1 and previous audit experience.

Benefits

• 25 days' annual leave

• Company pension

• Bonus scheme

• Day off on your birthday

• Employer-Supported Volunteering

• Professional learning and development

• Recognition for core values and work anniversaries

• TOIL for occasional out-of-hours work