Hospice Account Manager

Transitions Care is seeking a Hospice Account Manager to build and manage referral relationships that expand access to compassionate end-of-life care. In this field-based role, you will call on physicians, hospitals, skilled nursing and assisted living communities to educate providers on hospice and palliative services, identify eligible patients, and coordinate smooth referrals. You will represent our mission-driven, patient- and family-centered culture, collaborate closely with the clinical team, track activity and outcomes, and meet growth targets while honoring dignity, respect, and holistic support for patients and families.

Responsibilities

• Develop and maintain referral relationships with physicians, hospitals, SNFs, ALFs, and other providers.

• Educate healthcare professionals and community partners on hospice and palliative care services and eligibility.

• Identify appropriate hospice candidates and coordinate referrals with the clinical admissions team.

• Execute territory plans to achieve census and growth targets while reflecting Transitions Care's mission and values.

• Conduct presentations, in-services, and outreach events to increase awareness of services.

• Track sales activities, referral trends, and outcomes using CRM or similar tools.

• Collaborate with clinical and leadership teams to ensure seamless patient transitions and high satisfaction.

• Provide timely market feedback and competitive insights to support strategic planning.

Required Skills

• Healthcare sales

• Account management

• Hospice and palliative care knowledge

• Physician and referral source relations

• Territory management

• CRM and sales tracking

• Presentation and education skills

• Negotiation

• Data-driven reporting

• Time management