Franchise Compliance Auditor

SERVPRO is seeking a detail-oriented Jr. Franchise Compliance Auditor I to support our construction and restoration franchise network. In this entry-level role, you will review project documentation, safety practices, and operational processes to ensure alignment with SERVPRO standards and relevant regulations. You'll conduct file and occasional on-site audits, prepare findings reports, and support corrective action follow-up. Working closely with franchise owners and field teams, you'll help strengthen quality, safety, and documentation practices while building a career in compliance within a mission-driven, service-focused organization.

Responsibilities

• Conduct compliance audits of SERVPRO construction and restoration franchise operations against company and regulatory standards

• Review job files, contracts, safety documentation, and billing for accuracy and adherence to policy

• Prepare clear audit reports, document findings, and recommend corrective actions

• Follow up on remediation plans and track closure of compliance issues

• Collaborate with franchise owners and field teams to provide guidance and training on compliance requirements

• Assist in developing and updating audit checklists, procedures, and best practices

• Analyze trends in audit findings and support continuous improvement initiatives

• Travel periodically to franchise locations or job sites for on-site reviews

• Support internal training, certification, and quality programs as needed Required Skills

• Audit planning and execution

• Knowledge of compliance and regulatory standards

• Construction or restoration industry familiarity

• Document and file review

• Report writing and documentation

• Data analysis in Excel or similar tools

• Risk assessment

• Understanding of safety and OSHA practices

• Communication and presentation

• Time management and organization