Content Designer (Govt Gateway)

Job title: Content Designer - Government Gateway

Rate: 430 per day

Contract: 6-months rolling

Location: Telford / Hybrid

SC security clearance is required for this role

We're looking for an experienced Content Designer to support the Government Gateway programme, working across key areas including SCP, EACD/RATE and the Fraud Prevention Centre. This is a great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content.

Responsibilities:

• Create and edit clear, accessible online content from complex policy and technical information

• Put user needs at the heart of content decisions, using user research, analytics and usability testing

• Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams

• Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose

• Contribute to content management and content architecture

• Use evidence and insight to inform design decisions

• Work iteratively within an Agile environment, continually testing and improving content

Required Experience:

• Content Design / UX Content

• Content management and architecture

• Evidence-based design

• User research and usability testing

• Agile / iterative delivery

• Translating complex information into simple, accessible language

• Working with multidisciplinary teams and senior stakeholders

If you're a SC Cleared Content Designer who enjoys simplifying complexity and creating digital content around real user needs, this could be a great next contract.