Cash Application Specialist

Job Description Job Description The Cash Receipts/Credit Specialist is responsible for the maintenance of customer accounts relative to processing of cash/check receipts, credit card transactions, credits, allowances and other miscellaneous adjustments to accounts.

Essential Functions:

• Post customer cash receipts.

• Follow up with collection analysts, sales reps and customers.

• Verify credit card and check payments are received daily.

• Expedite checks to lockbox bank account and perform reconciliation of lockbox receipts.

• Scan incoming check payments in Remittance on Site for deposit in Lockbox.

• Apply cash and other credits/debits to invoices.

• Initiate customer refund requests, as needed.

• Process customer credit card transactions, send receipts to customers and check status of credit card orders.

• Address customer payment inquiries.

• Assist in tracking, research and resolving payment discrepancies.

• Assist in completion of special projects, as assigned.

• Promptly complete daily and monthly reporting by assigned deadlines.

• Research and dispute of credit card chargebacks as needed.

Education and Training:

• Minimum of 3+ years accounts receivable/cash application experience required.

• High School degree or equivalent required.

• Associates degree in accounting or equivalent combination of education, training and related experience highly desirable.

• Strong proficiency with MS Office applications, primarily Excel.

• SAP experience desirable.

Skills and Abilities:

• Careful attention to detail and accuracy required.

• Strong communication and interpersonal skills.

• Ability to work courteously and tactfully with customers, sales representatives and employees.

• Strong 10 key proficiency required.

• Excellent time management, analytical and organizational skills.

• Ability to prioritize and manage multiple assignments and work independently within deadlines.

• Strong problem-solving and decision-making skills.