Automation Analyst

AI & Automation Analyst

Hybrid Working - 2 days per week in London

Paying between £, depending on experience

Our client is a growing Managed Services Provider investing heavily in AI, automation and business transformation. They are seeking an ambitious AI & Automation Analyst to join their team and play a key role in developing innovative solutions that drive operational efficiency, improve service delivery and create measurable business value.

This is an excellent opportunity for a graduate or junior technology professional looking to build a career in AI, automation, data analytics and systems integration within a supportive, forward-thinking environment.

Key responsibilities include:

• Developing and enhancing internal AI and automation tools

• Building and maintaining automation scripts across business-critical platforms

• Creating integrations between systems using APIs and automation technologies

• Analysing, cleansing and reconciling data from multiple sources

• Developing dashboards and reports to support operational and commercial decision-making

• Identifying opportunities to improve business processes through AI and automation

• Working with technologies including Microsoft Copilot, Copilot Studio, Claude and Microsoft Foundry

• Supporting the end-to-end delivery of AI and automation projects

• Producing and maintaining clear technical documentation

• Measuring and reporting on the business benefits delivered by automation initiatives

Requirements

• Degree in Computer Science, Data, AI, Business Systems or a related discipline, or equivalent commercial experience

• Strong analytical and problem-solving abilities

• Good working knowledge of Microsoft 365

• Experience with Python and/or PowerShell

• Exposure to data analysis and reporting

• Experience using Power BI

• Understanding of APIs, integrations and automation concepts

• Strong communication skills with both technical and non-technical stakeholders

• Excellent attention to detail and documentation skills

• Genuine enthusiasm for AI, automation and emerging technologies

Desirable Skills

• Exposure to N-able, ConnectWise or Halo

• Knowledge of Azure, Microsoft Graph and the Power Platform

• Experience with Microsoft Copilot, Copilot Studio or other AI technologies

• Understanding of REST APIs and JSON

• Awareness of data security and governance best practices

• Previous experience within an MSP or IT services environment

• Experience building automation workflows or AI-powered solutions

Hybrid Working - 2 days per week in London

Paying between £, depending on experience

Must be eligible to work in the UK.