Technology Jobs in West Lothian

We dont just believe in better. We make it happen. Better content. Better products. And better careers.? Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love click apply for full job details

JOB TITLE : L1 Service Desk Team Leader Location: Livingston SALARY: £28,000 - £32,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills? If you answered yes to any of the above, we may have the role for you! We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. Together, we turn ambition into achievement. JOB SPECIFICATION: - You ll be responsible for a team of 10-12 colleagues within a busy helpdesk - Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email - 1-2-1s and coaching plans within your team, plus the delivery of performance reviews - Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication. This role involves working Monday Friday on 8.5 hour shifts, anywhere between 7am-6pm, with an hour lunch. REQUIREMENTS: - Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment - Confident delivering customer service and dealing with clients both by phone or email - A keen interest in IT or experience managing a helpdesk team Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential. Disability Confident Leader Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at (url removed), and we will be happy to support you.

We're partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities - Provide 2nd line support across multiple UK locations - Troubleshoot and resolve hardware, software, network and user issues - Support Microsoft 365, Active Directory / Entra ID and endpoint technologies - Install, configure and maintain laptops, desktops, printers and peripheral devices - Monitor and respond to alerts generated through support and monitoring platforms - Escalate and collaborate with infrastructure, applications and security teams where required - Maintain accurate documentation and ticket updates - Participate in occasional out-of-hours support when necessary - Travel to sites across Scotland and Northern England to provide hands-on support You'll gain exposure to a broad technology stack including: - Microsoft 365 - Active Directory / Entra ID - Meraki Networking - Fortinet Security - MPLS & Managed Networks - Sentinel One - Ninja One - Arctic Wolf - Cloud and infrastructure technologies across the wider group Experience Required We're looking for someone with strong technical foundations, but equally important is the right attitude and approach. You will likely have: - Previous experience in a 2nd Line Support Engineer position - Strong troubleshooting skills across desktop, server and Microsoft technologies - Experience supporting Microsoft 365 environments - Knowledge of Active Directory and Entra ID - Experience with antivirus, VPN and MFA technologies - Exposure to remote monitoring and management tools - Excellent communication and stakeholder management skills - A proactive and self-sufficient approach to problem solving - Full UK Driving Licence Desirable - Networking experience (LAN/WAN, switching, routing or firewalls) - Telecoms or VoIP support experience - Experience supporting multi-site environments - Exposure to infrastructure or transformation projects Why Join? - Competitive Salary - Hybrid and flexible working - Overtime paid at 1.5x - Mileage paid at 50p per mile - Pension scheme - 29 days annual leave including Bank Holidays - Exposure to major technology transformation initiatives - Opportunity to work with UK and Global technology teams - Long-term career development within a growing organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

A fast-growing engineering consultancy is looking for an experienced Senior Embedded Software Engineer to design and deliver innovative embedded products across varied markets. This is a hands-on role where you'll take ideas from early concept through prototype and into production, working closely with both engineers and customers click apply for full job details