Planning Services Support Advisor
Brecon Beacons National Park Authority
Planning Services Support Advisor Location: Brecon Salary: GRADE 10 £28,598 - £30,024 Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 18 August 2026 Job Purpose: To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function. Main Responsibilities - To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR) - To register planning applications and other types of planning applications and enquiries onto the planning database - To send out planning decision notices - To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales. - Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence. - Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies. - Take planning application payments by phone and in person. - To complete data checks on Public Access to ensure online compliance with GDPR requirements. - Scanning/Archiving of planning data. - Replotting historic planning files onto the planning database to maintain a complete planning history. - Attend and contribute at Planning Administration Meetings, Planning Meetings and All Staff meetings. - Monitor development management and other specialist officers movements to advise callers as to the best time to contact specific officers. - Interrogate the planning register and database to ensure people inspecting planning applications have all the relevant information. - To assist with reviewing and updating public content on our website - policies and advice notes. - Assist in generating weekly lists of planning applications. - Assist with re-consultations and restarts of current planning applications. - Assist with collating the relevant documents and information required for Appeals. - Provide administrative support to officers when required. - Assist members of the public to measure plans and understand drawings when requested. - Identifying, plotting and running planning constraints on GIS computer map database - Provide assistance at Committee Meetings and Member Site Visits when required i.e. provide cover for committee clerk and webcasting of planning committee meetings. - Preparation of Planning Committee plans, reports and presentation work under the direction of the Planning Services Supervisor. - Any other duties appropriate to the grade and nature of the post as directed by the Planning Services Supervisor and Head of Development Management. Person Specification Essential Criteria - 5 GCSE's grade A - C or equivalent - Good communication/Interpersonal skills and an ability to deal professionally with members of the public, BBNPA Members and staff - Ability to work as part of a team to promote the work of the BBNPA. - Possess intermediate computer skills and have knowledge and experience of using - Microsoft Office and SharePoint - Ability to read, measure and understand plans, maps and drawings - Ability to type To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.