Sr Lead UX Researcher

Cox Automotive seeks a Sr Lead UX Researcher to drive user insight for innovative automotive and media solutions. In this role, you will own end-to-end research for complex digital products, from discovery and foundational studies to iterative usability testing. You'll design and execute mixed-methods research, synthesize findings into clear product recommendations, and influence roadmaps across brands like Autotrader and Kelley Blue Book. Partner closely with product, design, and engineering, mentor researchers, and champion a people-first, data-informed, and inclusive UX culture.

Responsibilities

• Lead end-to-end UX research for key automotive digital products

• Plan and execute qualitative and quantitative studies

• Translate insights into clear recommendations for product and design

• Partner with PMs, designers, and engineers on discovery and delivery

• Develop and socialize research roadmaps and frameworks

• Create impactful presentations to influence senior stakeholders

• Mentor junior researchers and champion research best practices

• Advocate for user-centered, data-informed decisions across teams Required Skills

• UX research

• Mixed-methods research

• Usability testing

• User interviews

• Survey design and analysis

• Journey mapping

• Product discovery

• Data synthesis and storytelling

• Figma or similar design tools

• Analytics tools (e.g., Google Analytics, Amplitude)