Software Solutions Sales Representative

Sierra, a division of XYZ Tech Inc. in Chicago, IL, seeks a Part time sales associate to support growth in Information Technology & Software solutions. You will engage customers, understand their business needs, and recommend software and data-driven products that improve efficiency. Responsibilities include product demos, lead follow-up, basic CRM updates, and supporting sales goals. You'll collaborate with technical experts, learn about cutting-edge tools, and grow in a fast-paced, inclusive environment focused on innovation and continuous development.

Responsibilities

• Engage customers to understand technology needs and recommend suitable software solutions

• Demonstrate product features and communicate value propositions clearly

• Assist with sales inquiries, quotes, and basic order processing in the CRM system

• Maintain up-to-date knowledge of Sierra's IT and software offerings

• Support merchandising of demo stations and promotional displays

• Collaborate with sales and technical teams to route complex customer requests

• Meet or exceed individual and team sales targets

• Provide timely, professional follow-up to leads from online and in-store channels Required Skills

• Customer service

• Inside sales

• B2

• B sales support

• CRM software (e.g., Salesforce or Hub

• Spot)

• Basic IT and software product knowledge

• Product demonstration

• Lead qualification

• Written and verbal communication

• Microsoft Office or Google Workspace

• Data entry and documentation