Residential Drain and Sewer Sales Advisor

Boston Standard / New England Ductless is seeking a Drain/Sewer Sales Advisor to join our customer-first home services team. In this role, you'll visit residential properties, inspect drain and sewer systems, diagnose issues, and present clear repair and replacement options. You'll build trust, explain solutions in plain language, and close sales while coordinating with our installation teams. Ideal candidates have field plumbing or drain experience, strong communication skills, and a consultative sales mindset. We offer training, growth opportunities, and a stable, year-round workload serving Greater Boston homes.

Responsibilities

• Conduct in-home drain and sewer system inspections for residential customers

• Diagnose drain and sewer issues and explain findings clearly to homeowners

• Present repair and replacement options with accurate, written estimates

• Educate customers on maintenance, protections, and upgrades for drain/sewer systems

• Build trust-based relationships and close sales to meet revenue targets

• Coordinate with installation and service teams to ensure smooth job handoff

• Use CRM/field software to document visits, proposals, and follow-up tasks

• Maintain strong product knowledge of drain, sewer, and related plumbing services

• Adhere to safety standards, codes, and company policies on every visit

• Participate in ongoing training to improve technical and sales skills Required Skills

• Drain and sewer system diagnostics

• Residential plumbing knowledge

• In-home sales and consultative selling

• Preparing repair and replacement estimates

• Reading and interpreting basic plumbing codes

• Use of inspection tools and basic test equipment

• CRM or field service software usage

• Customer communication and presentation skills

• Upselling maintenance plans and protections

• Job scoping and coordination with installation teams