Order Coordinator & Sales Support

Blackdog Builders, Inc. Careers seeks an Order Coordinator & Sales Support professional to assist our residential remodeling team. In this role, you'll process client orders, prepare proposals, maintain project documentation, and support the sales and design teams from initial inquiry through project handoff. You will coordinate schedules, track materials and permits, and ensure accurate, timely communication with clients, trade partners, and internal teams. This position suits a detail-oriented, customer-focused professional who enjoys organization, teamwork, and contributing to well-run construction projects in a collaborative environment.

Responsibilities

• Process and track client orders from approval through project handoff

• Support sales and design teams with proposals, estimates, and documentation

• Coordinate schedules, appointments, and project milestones

• Maintain accurate records in CRM/ERP and project files

• Communicate order status and next steps to clients and trade partners

• Assist with materials coordination and basic inventory tracking

• Prepare and distribute contracts, change orders, and related paperwork

• Respond to client inquiries and route information to the right team members

• Ensure data accuracy, pricing consistency, and timely follow-up on open items

• Collaborate with project managers to support smooth project start-up Required Skills

• Order processing

• CRM or ERP systems

• Construction documentation (plans/specs)

• Scheduling and calendar coordination

• Customer service

• Sales support and quoting

• Microsoft Office (Excel, Word, Outlook)

• Inventory and materials coordination

• Data entry and recordkeeping

• Basic project coordination