Ops And Product Jobs in North Carolina

Job Summary: The incumbent will leverage clinical and healthcare IT systems expertise to support the delivery of safe, high-quality patient care through the Epic electronic health record (EHR). This role provides operational oversight for the prioritization, coordination, and execution of system enhancements, upgrades, and implementations in partnership with Epic application managers, implementation teams, and key business stakeholders. Additional responsibilities include overseeing the development and maintenance of internal procedures, defining specifications for system enhancements, evaluating new Epic release functionality, and ensuring comprehensive testing and validation activities are successfully completed before implementation. Essential Responsibilities: - Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. - Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement. - Provides insight and leadership on the delivery of appropriate, sustainable, and prompt solutions to incidents. - Manages the implementation of planned hardware and software changes into production environments. - Manages the maintenance, modification, and documentation of complex and advanced applications. - Manages change management processes. - Manages system configuration. - Oversees the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). - Manages maintenance and refresh activities performed by team members. - Manages application-oriented administration and technical support for production and non- production environments. - Manages timelines and cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. - Manages a network of partnerships with technical and project teams to resolve system problems and application-specific issues. - Manages communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. - Manages the improvement of system usefulness to the local user by increasing the number of functions that can be automated, as well as seeking process and improvements that reduce human interaction with the system. - Manages the testing of designated systems and tools. - Manages the development of guidelines to prevent and/or resolve recurring problems. - Manages all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. - Manages the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. - Manages the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Minimum Qualifications: - Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. - Minimum two (2) years supervisory experience. - Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:

Description: Description Full-Service Industrial & Commercial Roofing Come join the Official Roofing Contractor of the Tennessee Titans. We are currently seeking to hire for several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the bloodline of Rackley Roofing Companies. If you share the values, you belong in our Company. We hire based on our values, regardless of experience. This is just one of the many reasons we are different from most roofing companies. We understand as a company that if you are willing to learn, we are willing to teach. If you want to be part of something special and don't have the experience, Rackley understands that everyone has to start somewhere. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing. We are seeking a highly motivated, professional Sales - Project Manager to develop business with new customers and manage existing accounts in Charlotte/Mooresville area. Requirements: Roles and Responsibilities - Maintain a hunter mentality with a strong drive to identify and secure new business opportunities. - Build, manage, and continuously grow an active sales pipeline of qualified opportunities. - Establish, nurture, and expand direct customer relationships with owners, asset managers, property managers, facility managers, building engineers, and roof consultants. - Generate business through networking and active involvement in local associations, chambers of commerce, trade organizations, and business forums. - Take ownership of CRM management, ensuring accurate and timely updates of all opportunities, activities, and client data. - Personally deliver and present project proposals while serving as the client's trusted commercial roofing expert. - Accurately assess project needs and prepare scopes of work and recommendations for customers. - Continuously develop technical knowledge of roofing systems, waterproofing solutions, and project-specific requirements. - Support and promote a customer-focused culture centered on responsiveness, service, and professionalism. - Represent and strengthen the Rackley Roofing brand in the marketplace. - Maintain availability during standard business hours ( 8:00 AM - 5:00 PM ) with flexibility to work evenings and weekends as business needs require. MEASUREMENT OF PERFORMANCE - Total project sales - roofing and sheet metal - Total work order sales - roofing and waterproofing - Number of created project opportunities in Dataforma database All employees: Must represent Rackley Roofing Company, Inc. to customers, vendors, industry professionals, and other RRCI employees in a professional manner at all times. Physical Demands: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential roles and responsibilities. Example: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit for extended periods of time or be on their feet for extended periods of time, and use their hands and fingers to handle or feel. Vision abilities required by this job may include close vision. This position may require occasional climbing, balancing, heavy lifting, stooping, kneeling, crouching, and/or crawling. All employees must have the ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards. PI0fc1b3e8853c-1907

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This senior-level technical and functional leader is responsible for defining product strategy, vision, and roadmaps-from ideation through launch-for complex products supporting Mental Health and Wellness care delivery. The role focuses on designing and advancing digital capabilities that improve access, care coordination, and clinician and member experiences across the continuum of mental health services. A key aspect of the role includes close partnership with mental health clinicians, operational leaders, and cross-functional teams to deeply understand clinical workflows and translate them into scalable, technology-enabled solutions. The individual will support and optimize core workflows which primarily use the Epic platforms, including Ambulatory, MyChart, and Cadence, as well as the associated integrations (e.g., HL7 and other interoperability frameworks), ensuring seamless workflows and data exchange across systems. Job Summary: This senior technical/functional leader role is primarily responsible for defining product strategy, vision, and product roadmaps from ideation to launch for complex or high impact products, and making decisions on new products or enhancements to bring to market. This includes leading the development of product enhancements based on validated learnings, serving as an expert facilitator and consultant for product teams and diverse stakeholder groups across the organization, and partnering with operations teams and market stakeholders to support product adoption. This role is also responsible for leading and driving internal and external discovery for new and existing products, identifying best in class marketplace innovation, driving prototyping and validation with end users, ensuring learnings are funneled to product roadmaps, overseeing efforts to track outcomes and key performance indicators, and leading and overseeing product team members to solve user problems on complex or high impact issues. Essential Responsibilities: - Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. - Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. - Defines and drives product strategy and vision, and develops product roadmaps from ideation to launch for complex or high impact products by making decisions on new products or enhancements to bring to market; evaluating potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; providing an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; leading the development of business cases for new products, improvements to existing products, and/or business ventures; defining, managing, and avoiding technical debt as appropriate; leading the development of product enhancements based on validated learnings; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and working with team members to clarify features and requirements as necessary. - Serves as an expert facilitator and consultant for the product team and diverse stakeholder groups across the organization throughout the product management life cycle by driving the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; partnering with operations teams and market stakeholders to support product adoption; coordinating training efforts to build readiness for production support and operational readiness teams; leading feature demos for key stakeholders; providing advanced product expertise, peer training, and consultation as appropriate; ensuring adherence to enterprise compliance standards; and managing technology risks as appropriate. - Leads and drives internal and external discovery for new and existing products by partnering with key stakeholders to identify business needs; identifying best in class marketplace innovation; driving prototyping and validation with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and ensuring learnings are funneled to the product roadmap. - Oversees the tracking of key performance indicators by defining and tracking KPIs and performance metrics (e.g., speed, quality, etc.); reviewing analytical dashboards; assessing and verifying KPI alignment; and leading the development and maintenance of ad hoc reports, status updates, and presentation decks for key stakeholders and leadership. - Leads and oversees product team members to solve user problems for complex or high impact issues by prioritizing the work backlog to ensure balance across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and serving as a lead partner and expert on competitive and user research/testing, experimentation, and/or design thinking initiatives. Minimum Qualifications: - Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum ten (10) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Advanced degrees may be substituted for a portion of the work experience requirements. - Minimum five (5) years experience working in product management, including product discovery and developing short-term and long-term product strategies. - Minimum two (2) years experience developing and validating business cases, including identifying value of investment projects. - Minimum three (3) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices. - Minimum three (3) years experience in strategic planning and building product roadmaps. - Minimum four (4) years experience in a leadership role with or without direct reports.

Employment type: Full-time Exempt Hours: 7:00am-4:00pm Monday - Friday (hours may vary) and after-hours as needed Benefits: Excellent benefits package including: - Health, Vision, Dental insurance - Retirement plan with company match - Paid time-off - Paid holidays The Emergency Services Project Manager is responsible for responding to and managing emergency mitigation projects, both residential and commercial, resulting in property damage caused by water, fire, smoke, wind, and other natural disasters. This position requires the ability to simultaneously manage multiple emergency mitigation projects at various stages of mitigation and dry-out. It requires job site visits, customer interactions, scheduling crews and is responsibility for overseeing water extraction, demo/clean-up, board-up, structural dry-out and jobsite safety. The ideal candidate will have prior experience in the mitigation/restoration industry. Just as important is demonstrating superior customer service skills, the ability to manage crews in a positive manner as well as provide timely communication, maintain current job status notes digitally and obtain all required job specific documentation and payments. In addition, have a positive attitude, demonstrated leadership skills, and be organized, motivated, detail oriented, customer focused and a problem solver. The position requires working a fter hours/on-call beyond your normal workday. This may mean nights, weekends and/or holidays . As well as occasional overnight travel to assist with storm related emergency mitigation operations. Overall Responsibilities: - Professionally represent the company's Purpose and Core Values - Assess damages as needed to create professional, well organized, thorough estimates within designated time frames using Xactimate. - Adhere to company SOP's, including accurate job costing, homeowner communications and job notations in DASH. - Provide timely communications with customers, insurance adjusters and agents. - Organize and manage multiple emergency service mitigation projects simultaneously. - Create invoices for completed jobs and submit per company invoicing protocol. - Maintain acceptable sales levels and profit margins. - Responsible for managing crews, overseeing quality and ensuring excellent customer service. - Generate daily Work Orders; assign jobs and coordinate crews. - Assure all team members are working according to industry standards and protocols. - Make sure the job site is broom clean, safe, and secure at all times. - Be available for on-call emergency services and after-hours work on a rotational basis. Physical Demands: Medium Work - Exerting up to 50lbs of force occasionally and/or up to 30 pounds of force frequently or up to 10lbs of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. In addition: - Standing - For sustained periods of time - Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. - Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. - Balancing - Maintaining body equilibrium to prevent falling. - Stooping - Bending body downward and forward by bending spine at the waist. - Kneeling - Bending legs at knee to come to a rest on knee or knees. - Crouching - Bending body downward and forward by bending leg and spine. - Crawling - Moving about on hands and knees or hands and feet. - Fine Manipulation - Picking, pinching, typing or otherwise working, primarily with fingers rather than the whole hand as in handling. - Repetitive Motion - Substantial movements (motions) of the wrists, hands, and/or fingers. - Grasping - Applying pressure to an object with the fingers and palm. - Talking - Expressing or exchanging ideas by means of the spoken word to others accurately and quickly when necessary. - Hearing - Receiving detailed information through oral communication at normal speaking levels with or without correction. - Vision - Close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer monitor, and reading with or without correction. Visual acuity to operate a motor vehicle and determine the accuracy, neatness and thoroughness of work performed with or without correction. Work environment: Generally, work is performed at various jobsites as necessary to supervise safety and quality of work being performed. Sometime being in an office environment is required to complete paperwork. Activities occur inside and outside and subject to: - Weather and temperature changes. - Noise - Hazards such as moving vehicles, proximity to moving mechanical parts, electrical current, high places, high heat and exposure to chemicals. - Atmospheric conditions such as; fumes, odors, dust, mists, gases or poor ventilation - Close quarters: crawl spaces, small, enclosed rooms, attics, etc. Job Qualifications: - 5+ years' experience handling emergency mitigation services in residential/commercial property restoration. - 5+ years in the insurance property restoration industry - Project management experience in the construction or insurance property restoration - IICRC certifications in WRT and ASD - Well versed writing insurance claim estimates using Xactimate estimating software. - Proficiency in Xactimate - Intermediate Microsoft Office user; Excel, Word, and Outlook - Experience with DASH software a PLUS! - Ability to lead/motivate and manage others on a daily basis in a positive manner. - Effective organizational, stress and time management skills; proven ability to multi-task - Excellent communication skills with people from all walks of life - Professional appearance and demeanor - Self-motivated, responsible, and accountable - Ability to work after hours/on-call on a rotational basis as well as occasional overnight travel This is not an all-inclusive list of every job duty affiliated with the Emergency Services Project Manager position and is subject to change. All employees must pass a pre-employment drug screen, background screening, and reference check. All employees must have a valid driver's license and a clean driving record. Equal Opportunity Workplace. PI6e2780a2e5-

hackajob is collaborating with LexisNexis to connect them with exceptional professionals for this role. Do you enjoy building solid internal and external relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? Shape how AI-powered solutions reach the market. At LexisNexis, we're helping professionals make better decisions with trusted information, advanced analytics, and AI-powered technology. Our Product Marketing team sits at the intersection of product, customers, sales, and marketing-transforming complex capabilities into compelling stories that drive adoption, customer value, and business growth. We're looking for a strategic Product Marketing Manager who thrives on turning market insight into action. You'll partner closely with Product Management, Sales, Customer Success, and Marketing to develop positioning, influence go-to-market strategy, launch new capabilities, and help customers understand the value of our solutions. This role supports multiple products across the Professional business, including AI-powered and data-driven solutions, giving you the opportunity to shape messaging and go-to-market strategy across a diverse portfolio. What You'll Do Drive product positioning and messaging - Develop differentiated positioning, messaging frameworks, value propositions, and customer narratives that clearly communicate business value. - Translate complex technologies, AI capabilities, and data solutions into compelling customer-focused messaging. - Ensure consistent messaging across campaigns, product launches, sales enablement, and customer communications. Influence go-to-market strategy - Serve as the marketing representative on cross-functional go-to-market teams. - Influence product strategy through customer insights, market intelligence, and competitive analysis. - Partner with Product Management to bring new capabilities, and enhancements to market successfully. - Develop launch plans and enable the broader marketing organization with messaging, assets, and guidance. Champion the voice of the customer - Leverage customer feedback, market insights, and competitive intelligence to strengthen product strategy, positioning, and marketing effectiveness. - Develop personas, identify buying behaviors, and map customer journeys. - Use qualitative and quantitative insights to continuously refine messaging and positioning. Enable commercial success - Support sales enablement efforts that help commercial teams articulate value and win competitive opportunities. - Equip Sales and Customer Success with messaging, presentations, competitive intelligence, and use cases. - Support customer adoption and expansion by developing messaging and content that increases engagement throughout the customer lifecycle. Lead through collaboration - Partner across Product Management, Digital Marketing, Campaign Marketing, Segment Marketing, Customer Success, Sales, and Executive Leadership to align go-to-market priorities. - Build trusted relationships and influence stakeholders across functions. - Present recommendations, messaging strategies, launch plans, and market insights to leadership audiences. Monitor the market - Track competitive activity, industry trends, emerging technologies, and AI innovation. - Translate market intelligence into actionable recommendations that strengthen differentiation and improve go-to-market execution. What You'll Bring - 4-7+ years of Product Marketing or related B2B marketing experience. - Experience marketing enterprise SaaS, AI, data, analytics, or technology solutions. - Proven success developing positioning, messaging, and go-to-market strategies for software products. - Strong customer research and competitive intelligence skills with the ability to translate insights into business strategy. - Exceptional storytelling, writing, presentation, and communication skills. - Experience partnering with Product Management and influencing cross-functional teams. - Demonstrated success supporting product launches, feature rollouts, and adoption initiatives. - Strong executive presence with the ability to communicate effectively with senior stakeholders. - Ability to manage multiple priorities in a fast-paced, collaborative environment. - Bachelor's degree in Marketing, Business, Communications, or a related field. Preferred Qualifications - Global B2B marketing experience. - Experience supporting multiple products within a portfolio. - Familiarity with AI-powered products, information services, data platforms, or enterprise software. - Experience using AI tools to accelerate research, content development, and go-to-market execution while applying sound judgment and strategic thinking. Why Join LexisNexis? You'll join a collaborative global marketing organization that's shaping how professionals engage with trusted information and AI. You'll have the opportunity to influence product strategy, work alongside talented cross-functional teams, and help bring innovative solutions to market that make a meaningful impact for customers around the world. Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals. Working For You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.