Ops And Product Jobs in Maryland

Location: Owings, MD Department: New Unit Sales Position Summary Kelly Generator & Equipment is seeking a highly organized and customer-focused Sales Project Coordinator to support our New Unit Sales team. This position serves as the primary coordinator for commercial and industrial Generac generator sales projects after a customer purchase order has been received, ensuring projects move efficiently from order entry through delivery, startup, and closeout. The ideal candidate is detail-oriented, thrives in a fast-paced environment, enjoys working with multiple departments, and takes pride in delivering an exceptional customer experience. Essential Responsibilities Project Coordination - Serve as the internal project coordinator after receipt of customer purchase orders. - Act as the liaison between customers and Kelly Generator & Equipment throughout the project lifecycle. - Coordinate project activities between Sales, Service, Purchasing, Logistics, Engineering, and Finance. - Monitor project schedules and proactively communicate status updates to customers and internal stakeholders. - Maintain accurate project documentation from project kickoff through completion. Order Processing & Administration - Process customer orders and verify order accuracy. - Create and maintain project records within company systems. - Manage purchase orders, proposals, pricing documentation, and project tracking. - Coordinate customer credit applications, bonding documentation, and vendor requirements. - Prepare and process project change orders. - Maintain complete electronic project files and supporting documentation. Project Execution - Coordinate equipment releases and project scheduling. - Order project-related materials once projects are released. - Review and release tank drawings and customer submittals. - Track customer approvals and ensure projects progress through required milestones. - Coordinate generator startup scheduling with the Service Department. - Assist in resolving project issues quickly while maintaining a positive customer experience. Sales & Administrative Support - Support the Sales Team with bid preparation, estimating assistance, and proposal coordination. - Assist with expedited customer quotations when required. - Maintain vendor applications and bid board registrations. - Prepare recurring sales reports and project status updates. - Provide administrative support to the Director of Sales and Sales Team. - Cross-train with Purchasing and Logistics to support operational needs. Qualifications Required - 2-5 years of experience in project coordination, sales support, customer service, project administration, or a related role. - Associate degree or equivalent combination of education and experience. - Strong organizational and time management skills with the ability to manage multiple priorities. - Excellent verbal and written communication skills. - High attention to detail and commitment to accuracy. - Proficiency with Microsoft Office (Excel, Outlook, Word). - Experience working with CRM, ERP, or project management software. Preferred - Experience supporting commercial construction, industrial equipment, electrical, mechanical, or generator sales. - Knowledge of purchase orders, project schedules, submittals, and change order processes. - Experience working in a fast-paced, customer-focused environment. What You'll Bring - Exceptional customer service skills - Strong organizational abilities - Effective communication and collaboration - Critical thinking and problem-solving skills - Ability to manage competing priorities - Initiative and accountability - A positive, team-first attitude Success in This Role You'll be successful when you: - Keep projects moving efficiently from order entry through completion. - Deliver timely, accurate communication to customers and internal teams. - Maintain organized and accurate project documentation. - Build strong relationships with customers and cross-functional teams. - Help create a seamless project experience that reflects Kelly Generator & Equipment's commitment to quality and service. If you're an organized professional who enjoys coordinating projects, supporting a high-performing sales team, and providing outstanding customer service, we'd love to hear from you. PI227bbc218df9-4549