IT Manager, Programming & Data Services

National Field Representatives, Inc. seeks an IT Manager, Programming & Data Services to lead development and data initiatives supporting mortgage field services. This role oversees a small team of developers/analysts, manages SDLC for internal applications, and ensures data quality, integration, and reporting for operations and client needs. Responsibilities include requirements gathering, solution design, database management, API integrations, and BI/reporting support. The manager enforces security and compliance standards, coordinates with business leaders, mentors staff, and drives continuous improvement in a stable, process-driven environment.

Responsibilities

• Lead programming and data services team supporting mortgage field operations

• Manage full SDLC for internal applications and tools

• Gather business requirements and translate into technical solutions

• Oversee database design, maintenance, and performance

• Develop and maintain system integrations and APIs

• Support BI, reporting, and data analytics for clients and leadership

• Ensure data security, integrity, and regulatory compliance

• Collaborate with cross-functional stakeholders to prioritize projects

• Mentor and develop IT staff, promoting best practices

• Drive process improvement and documentation across systems Required Skills

• Software development lifecycle (SDLC) management

• SQL and relational database design

• Data integration and ETL tools

• Business intelligence and reporting (e.g., Power BI, Tableau)

• API development and system integrations

• Information security and compliance practices

• Requirements gathering and technical documentation

• Project management and prioritization

• Cloud platforms (e.g., Azure, AWS)

• People leadership and team coaching