IT Business Relationship Manager, Quality

Abbott Laboratories seeks an IT Business Relationship Manager to own the partnership between Quality functions and IT for its biotech and pharmaceutical operations. In this role, you will shape and prioritize the IT roadmap for global quality and compliance systems, ensuring solutions meet GxP standards and business goals. You will translate quality processes into technology requirements, lead cross-functional initiatives, manage vendors, and guide delivery teams. You'll champion innovation, data-driven decision-making, and continuous improvement in a collaborative, inclusive culture.

Responsibilities

• Serve as primary IT partner to Quality leadership, aligning technology strategy with quality and compliance objectives

• Gather, analyze, and translate business requirements into IT solutions and roadmaps for quality systems

• Oversee portfolio and project delivery for quality-related applications, ensuring on-time, compliant implementations

• Ensure solutions adhere to Gx

• P, CSV, data integrity, and regulatory requirements

• Collaborate with cross-functional and global teams to drive process standardization and continuous improvement

• Manage vendor relationships and Saa

• S solutions supporting quality operations

• Monitor system performance, risks, and issues, escalating and resolving as needed

• Advise stakeholders on technology trends and opportunities to enhance quality and operational excellence Required Skills

• IT business relationship management

• Gx

• P and CSV compliance

• Pharma/biotech quality systems (QMS, LIMS, etc.)

• Requirements gathering and translation

• Stakeholder management

• Project and portfolio management

• Data and process analysis

• Regulated change management

• Vendor and Saa

• S management

• Risk and issue management