Intervention Specialist

New Story Schools (PA), in partnership with Tech Innovate, seeks an Intervention Specialist to drive targeted, data-informed improvements across our AI solutions. You will analyze performance metrics, diagnose issues, and design intervention strategies that enhance user outcomes, accuracy, and adoption. Working closely with engineers, data scientists, and product teams, you will test, implement, and refine interventions while documenting methodologies and results. This role offers the chance to shape pioneering AI products in a culture that values experimentation, inclusion, and continuous learning.

Responsibilities

• Assess user and system performance data to identify gaps and intervention needs

• Design and implement targeted, data-driven intervention strategies for AI products

• Collaborate with engineers, product managers, and data scientists to refine solutions

• Monitor and evaluate intervention impact, iterating based on metrics and feedback

• Document intervention plans, outcomes, and best practices

• Support training and enablement for internal teams and clients on intervention approaches Required Skills

• Data analysis

• A/B testing and experimentation

• AI/ML product familiarity

• SQL or similar querying language

• Dashboarding/BI tools (e.g., Tableau, Power BI, Looker)

• User behavior analytics

• Technical documentation

• Stakeholder communication

• Requirements gathering

• Project coordination