Intervention Specialist

New Story Schools (PA) seeks an Intervention Specialist to shape impactful AI-driven solutions. You'll design and execute targeted intervention strategies that improve user outcomes and technology adoption across diverse clients. Partnering with engineers, data scientists, and product leaders, you'll analyze behavioral and performance data to refine support plans, build playbooks, and inform product enhancements. In Tech Innovate's inclusive, growth-focused culture, you'll collaborate with leading experts, contribute to pioneering AI initiatives, and gain clear career advancement opportunities with competitive pay and comprehensive benefits.

Responsibilities

• Design and implement AI-driven intervention strategies to improve user outcomes and system adoption

• Collaborate with engineers, data scientists, and product teams to define support plans and success metrics

• Analyze behavioral and performance data to refine interventions and recommend product improvements

• Develop individualized support roadmaps for clients and internal stakeholders

• Create documentation, playbooks, and training materials for intervention best practices

• Monitor intervention impact, prepare reports, and present insights to leadership

• Provide hands-on guidance and coaching to teams using AI tools and workflows

• Ensure interventions align with ethical AI, compliance, and data privacy standards

• Contribute feedback to product roadmap based on intervention results and user needs

• Participate in continuous improvement and knowledge-sharing initiatives across the organization Required Skills

• Data analysis

• A/B testing and experimentation

• Behavioral analytics tools (e.g., Mixpanel, Amplitude)

• AI/ML concepts and applications

• SQL or similar querying languages

• Technical documentation and playbook creation

• Product lifecycle and agile methodologies

• Stakeholder management and cross-functional collaboration

• Metrics design and KPI tracking

• Ethical AI and data privacy practices