Inside Sales Representative

ACO, Inc. seeks an Inside Sales Representative to support our environmental and industrial services across the Texas Panhandle. In this office-based role, you will handle inbound and outbound calls, qualify leads, prepare quotes, and follow up to secure new and repeat business for roll-off containers, industrial cleanup, and related services. You will manage customer accounts in a CRM, coordinate with operations and dispatch to schedule services, and ensure responsive, safety-focused support. This position offers hands-on exposure to municipal and industrial clients, strong safety training, and growth opportunities into leadership or specialized technical roles.

Responsibilities

• Handle inbound and outbound sales calls for waste and environmental services

• Qualify leads, prepare quotes, and follow up to close business

• Maintain accurate records in CRM and update customer accounts

• Partner with operations to schedule roll-off containers and service work

• Provide timely, professional customer support and problem resolution

• Meet or exceed daily/weekly activity and revenue targets

• Collaborate with field and dispatch teams to ensure service reliability

• Stay current on service offerings, pricing, and regulatory requirements Required Skills

• Inside sales

• Outbound calling

• Customer relationship management (CRM)

• Lead qualification

• Quote preparation and pricing

• Account management

• Industrial/environmental services knowledge

• Scheduling and coordination

• Regulatory awareness in waste management

• Microsoft Office (Excel, Outlook, Word)