Inside Sales Coordinator

RoadSafe Traffic Systems seeks an Inside Sales Coordinator to support sales and operations for traffic control and pavement marking projects. In this construction-focused role, you'll handle inbound inquiries, prepare quotes, enter orders, and coordinate closely with operations to ensure accurate, on-time delivery of services and products. You will maintain customer records in CRM/ERP systems, track bids and follow up on quotes, and assist with basic project documentation. This position blends customer service, sales support, and coordination with field teams, contributing directly to safe, efficient roadway and infrastructure projects nationwide.

Responsibilities

• Respond to inbound customer inquiries and prepare quotes for traffic control and pavement marking services

• Support outside sales team with pricing, proposals, and order entry

• Coordinate with operations and scheduling to ensure timely delivery of products and services

• Maintain accurate customer records, job details, and pricing in CRM/ERP systems

• Track bids, follow up on open quotes, and support contract renewals

• Assist with preparing submittals and basic project documentation for construction clients

• Communicate lead times, product availability, and service schedules to customers

• Provide professional phone and email support aligned with Road

• Safe's safety-first culture

• Collaborate with field and office teams to resolve customer issues quickly

• Generate basic sales reports and help identify growth opportunities in assigned territories Required Skills

• Inside sales

• Customer service

• Construction industry knowledge

• CRM software

• ERP/order entry systems

• Microsoft Excel

• Quote and bid preparation

• Data entry and recordkeeping

• Basic sales reporting

• Communication skills