Jobs in New Mexico

Position Title: Aerial Lineman - Telecom Location: Carlsbad, NM Job Category: Utility Construction/Operations Date Posted: 07/10/2026 Salary Interval: Hourly Application Instructions If you're interested in this opportunity, we encourage you to complete our online application to be considered for the position. If you accessed this job posting through an external job board and experience any issues completing the online application, please visit our website directly at Position Description ElectriCom, a utility construction company founded in 1960 in Paoli, Indiana, has experienced continuous growth since its inception. We take pride in our strong family-focused culture, both in the workplace and in our customer relationships. We seek employees who want to grow with a progressive company and who value quality, safety, and teamwork. ElectriCom offers competitive wages and benefits, along with opportunities for advancement and skill development. The position will perform tasks involving aerial and ground telecommunications work at construction/service sites. The position may require operating aerial trucks and associated equipment with handling telecom line components. Candidate must be experienced working in a utility aerial lineman position. ESSENTIAL FUNCTIONS - Safety first! - Safely operator a boom truck, climb poles as needed and utilize standard tolls of the trade. - Lead and motivate crew to meet OSHA, Customer and ElectriCom safety requirements, project specifications and daily production goals. - Ability and willingness to follow direction from Supervision. - Ability to communicate professionally with co-workers, homeowners, and customers. - Willingness to work both individually and in a team environment. - Troubleshoot, maintain, and repair overhead fiber lines. - Read and interpret engineering plans and specifications. - Understanding of separation and clearance regulations. - Install poles and place wires and cables. - Keep detailed record of work activity. - Ability to utilize bucket trucks, crawl spaces, ladders, ceilings, tunnels, and trenches to access various installation and construction points as required. - Ability to work aloft, either from a ladder, aerial device or by gaffing. - Ability to climb numerous telephone poles daily, approx. 20' in height. - Ability to lift and/or pull 100 pounds several times each day. - Ability to endure long periods of standing, sitting or walking. - Ability to bend, twist, squat, reach above the head several times per day. - Continuous use of both hands to operate hand tools and perform other duties. - Ability to work full-time, in an outdoor environment and in all weather conditions. - Routine Training as assigned (LMS, OSHA-10 hour, etc.). - Roadside Traffic Control. COMPANY BENEFITS We Invest In You - your career, your success, and your future. At ElectriCom, people are our greatest strength. Our benefits are designed to support your growth, your well-being, and your long-term financial security. Your Career - Certified Apprentice Programs - Focused Construction Training - Opportunities for advancement and skill development Your Success - 401(k) with Company Match up to 6% - Competitive Medical, Dental, and Vision Coverage, including a $0-cost health benefit plan option - Health Savings Account (HSA) with Company Contributions & Match Your Well-Being - Company-Paid Life & AD&D Insurance - Company-Paid Virtual Doctor Service (Teladoc) - Company-Paid Long-Term Disability - Company-Paid Short-Term Disability after 3 years of employment - Additional Voluntary Life Insurance & Voluntary Short-Term Disability Your Work-Life Balance - Paid Vacation (PTO) plus Paid Holidays - Weekly Pay - Per diem eligibility JOIN THE ELECTRICOM FAMILY WHERE YOUR FUTURE IS OUR PRIORITY - Position Requirements - Must have 1+ years' experience in the utility/construction industry. - Driver's license is required, with clean driving record. - Valid CDL is strongly desired. - Ability to pass a DOT physical. - Must be willing travel. Equal Opportunity Employer ElectriCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by law. PI128b06d17f4d-1699

Position Title: Aerial Lineman - Telecom Location: Artesia, NM Job Category: Utility Construction/Operations Date Posted: 07/10/2026 Salary Interval: Hourly Application Instructions If you're interested in this opportunity, we encourage you to complete our online application to be considered for the position. If you accessed this job posting through an external job board and experience any issues completing the online application, please visit our website directly at Position Description ElectriCom, a utility construction company founded in 1960 in Paoli, Indiana, has experienced continuous growth since its inception. We take pride in our strong family-focused culture, both in the workplace and in our customer relationships. We seek employees who want to grow with a progressive company and who value quality, safety, and teamwork. ElectriCom offers competitive wages and benefits, along with opportunities for advancement and skill development. The position will perform tasks involving aerial and ground telecommunications work at construction/service sites. The position may require operating aerial trucks and associated equipment with handling telecom line components. Candidate must be experienced working in a utility aerial lineman position. ESSENTIAL FUNCTIONS - Safety first! - Safely operator a boom truck, climb poles as needed and utilize standard tolls of the trade. - Lead and motivate crew to meet OSHA, Customer and ElectriCom safety requirements, project specifications and daily production goals. - Ability and willingness to follow direction from Supervision. - Ability to communicate professionally with co-workers, homeowners, and customers. - Willingness to work both individually and in a team environment. - Troubleshoot, maintain, and repair overhead fiber lines. - Read and interpret engineering plans and specifications. - Understanding of separation and clearance regulations. - Install poles and place wires and cables. - Keep detailed record of work activity. - Ability to utilize bucket trucks, crawl spaces, ladders, ceilings, tunnels, and trenches to access various installation and construction points as required. - Ability to work aloft, either from a ladder, aerial device or by gaffing. - Ability to climb numerous telephone poles daily, approx. 20' in height. - Ability to lift and/or pull 100 pounds several times each day. - Ability to endure long periods of standing, sitting or walking. - Ability to bend, twist, squat, reach above the head several times per day. - Continuous use of both hands to operate hand tools and perform other duties. - Ability to work full-time, in an outdoor environment and in all weather conditions. - Routine Training as assigned (LMS, OSHA-10 hour, etc.). - Roadside Traffic Control. COMPANY BENEFITS We Invest In You - your career, your success, and your future. At ElectriCom, people are our greatest strength. Our benefits are designed to support your growth, your well-being, and your long-term financial security. Your Career - Certified Apprentice Programs - Focused Construction Training - Opportunities for advancement and skill development Your Success - 401(k) with Company Match up to 6% - Competitive Medical, Dental, and Vision Coverage, including a $0-cost health benefit plan option - Health Savings Account (HSA) with Company Contributions & Match Your Well-Being - Company-Paid Life & AD&D Insurance - Company-Paid Virtual Doctor Service (Teladoc) - Company-Paid Long-Term Disability - Company-Paid Short-Term Disability after 3 years of employment - Additional Voluntary Life Insurance & Voluntary Short-Term Disability Your Work-Life Balance - Paid Vacation (PTO) plus Paid Holidays - Weekly Pay - Per diem eligibility JOIN THE ELECTRICOM FAMILY WHERE YOUR FUTURE IS OUR PRIORITY - Position Requirements - Must have 1+ years' experience in the utility/construction industry. - Driver's license is required, with clean driving record. - Valid CDL is strongly desired. - Ability to pass a DOT physical. - Must be willing travel. Equal Opportunity Employer ElectriCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by law. PI8206b8fe97e0-1700

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. The work territory of this position is the Farmington NM area. You must live no further than 1 hour away from the territory (including traffic) or willing to relocate on your own (relocation is not approved for this position). Why you should join our Sales Team: - Competitive base salary, bonus, plus promotional incentive opportunities - Car allowance (mileage reimbursement for candidates in CA) and cell phone provided - Career pathing opportunities for both entry level, and experienced individuals - Opportunity to be part of a purpose driven organization that supports communities and associates - Specialized sales training - Individual as well as team-based selling - Opportunity to learn different ethnic segments - Monthly and annual sales rewards and recognition - Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching JOB SUMMARY This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. RESPONSIBILITIES - Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. - Seek and qualify prospects following company account stratification goals. - Research customer business needs and develops a mix of products and service to meet needs. - Evaluate market trends and recommend products to customers, based on business needs and goals. - Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. - Answer customers' questions about products, prices, availability, and product use. - Provide product information and practical training to customer personnel. - Drive personal vehicle to customer accounts, conventions, company meetings, etc. - Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. - Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). - Participate in company functions, promotions, customer visits, and customer events. - Attend and participate in general sales and district meetings. - Engage in ongoing training sessions. - Assist with the training of new employees as requested. - Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data. - Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. - Other duties may be assigned. QUALIFICATIONS Required Education/Experience - Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Preferred Qualifications - Bi-Lingual - Restaurant Management, Foodservice Outside Sales, Chef Experience preferred Certificates, Licenses, and Registrations - Valid driver's license with a driving record that meets company insurability standards. - Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required Requirement - Pass employment testing - Must sign Sysco Protective Covenants Agreement. - Reside or willing to relocate to the geographical vicinity of territory. Professional Skills - Basic PC skills and proficiency with MS Office. - Ability to read, write, speak English. Competencies - Building Trust - Building Customer Loyalty - Follow-up - Sales Ability / Persuasiveness - Managing Work - Adaptability - Communication

AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions. As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community. What We're Looking For - Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities. - Flexible Schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed. You'll Go The Extra Mile If You Have - Exceptional Communication: Strong people skills and effective communication in both Spanish and English. - Automotive Retail: Previous experience in automotive retail - Certifications: Automotive Service Excellence (ASE) Certification - Leadership - Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team. - Communication - Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences. - Metrics Mindedness - Monitor sales goals, inventory accuracy, and performance standards to drive business success. - Process Orientation - Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency. - Teamwork - Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence. - Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. - Safety & Compliance - Enforce PPE use, promote risk management practices, and uphold company safety standards. - Commercial Account Support - Assist in managing commercial and hub departments to support timely deliveries and customer needs. - Problem Solving - Resolve customer concerns and store operational issues swiftly, always upholding company policies.

JOB SUMMARY This is a professional sales position responsible for the improvement of Sysco's market position and achieving financial growth by executing long-term strategic goals, prioritizing the use of advanced analytics and other forms of lead generation while leveraging Sysco's Salesforce platform, and negotiating contracts to secure new business. By utilizing a team-selling approach, the New Business Developer will engage a cross-functional team to create a comprehensive strategy that meets the prospect's needs. Leveraging these resources, the New Business Developer fosters relationships with prospects and transitions these accounts to the sales force during onboarding. RESPONSIBILITIES As noted in Sysco's Leadership Framework; On-target performance includes exhibiting the following framework components; Core Qualities, Shaping the Future, and Delivering Business Results. - The primary responsibility of this role is to deliver the agreed upon new business plan in alignment with the region's financial goals - Works with the regional sales leaders on the development of a comprehensive business development strategy - Leverages advanced analytics insights to prioritize opportunities and develop business development strategy - New Business Developer will also be responsible to prioritize intel opportunities being recommended by other sales team members (processed through Sysco Salesforce platform with leadership approval) - Accountable to build creative and effective sales plan to capitalize on multi-segment opportunities identified by advanced analytics - By leveraging the expertise and skills of a cross-functional sales team, the New Business Developer will have the ability to quickly address prospects' unique concerns, build trust, and shorten sales cycles - By working with the collective sales team, the NBD will coordinate proposal process for local contracts that speaks to the client's needs, concerns and objectives - Collaborates with sales team to expand business development efforts, including assisting other sales team members secure key accounts in efforts to achieve annual profit plan - Reviews weekly, monthly and quarterly sales objectives and results for target accounts and prepare action plans where improvement is needed - New Business Developer will be provided continuous training/education opportunities on key areas/skillsets (basic MA-training, business development certifications, and executive business development training) - Gathers information on emerging market and foodservice industry trends to understand the competitive landscape and top position Sysco for increased effectiveness in securing new business - Stays current with development in the field through participation in seminars, workshops and reading publications - Develops strong working relationships with brokers, distributors, and foodservice industry peers. This associate is expected to be an active member of the foodservice community - Learns quickly when facing new challenges; thrives on fast-paced learning environment - Adapts well to change and views new experiences as growth opportunities - Seeks out opportunities to improve by applying feedback from others - Ensures that data and activity on prospect accounts is accurately entered and managed within Sysco Salesforce platform - Identifies opportunities for promotions, additional services, and distribution avenues that will lead to an increase in sales - Presents to and consults with senior level management on trends in the foodservice industry - Attends sales meetings, food shows, customer events etc. and provide feedback - Stays current with Sysco's value-added offerings and technology solutions, including but not limited to customer-facing reporting tool QUALIFICATIONS Education/Experience - Minimum: High School diploma or GED, and 3+ years' relevant sales experience in a business-to-business professional sales environment, and 2 or more years' with a proven track record of new business development. - Preferred: Bachelor's degree in a related field or equivalent educational level. Knowledge Skills - Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data - Ability to express information in terms of profit and loss, food cost and expense ratio - Strong financial accumen and ability to properly plan and execute business plans - Flexible; readily accepts change; open to new ideas - Strong interpersonal skills and ability to work with and influence a variety of key stakeholders - Strong communication skills; ability to effectively communicate with internal and external teams - Ability to understand and manage compliance to contracts - Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth - Demonstrated ability to deliver against deadlines and produce high-quality results (accuracy, thoroughness in the deliverables they are producing) - Proficient in Microsoft Applications Suite (Word, Excel, Powerpoint, Outlook) - Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time - Business and restaurant operations acumen to manage sophisticated customers - Demonstrated experience with building trust with a prospective customer and securing new business - Demonstrated skills in the area of consultative selling, networking and negotiations - Proactive, self-directed, with the ability to structure a weekly schedule to be successful - Understanding of marketing principles, product lines, ordering procedures and Sysco's credit terms The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Description: Life Skills Coaches are residential based and assist individuals with intellectual or developmental disabilities to reach daily, weekly, and monthly living goals. This looks like cooking a meal for their housemates, completing their own laundry, choosing and completing an art project, etc. If you are kind, enjoy the company of others, and watching individuals achieve goals they set and even help them overcome obstacles, this might be the right fit for you. Must be able to transport in your own vehicle as needed. Current opening: 1. Monday - Friday 7:00am-9:00am 2. Wednesday - Friday 3:00pm - 11:00pm and Saturday 9:00am - 9:00pm 3. Saturday and Sunday 7:00am-3:00pm / Monday, Tuesday and Friday 4:00pm - 8:00pm 4. Sunday 9:00pm - 9:00am and Monday - Wednesday 11:00pm - 9:00am 5. Wednesday - Friday 11:00pm-9:00am and Saturday 9:00pm - 9:00am Pay Rate: $16.00/Hour Life Skills Coach's Benefits : Medical, dental, and vision insurance Mileage Reimbursement Attendance Lottery WOW's (monetary appreciation gifts) Holiday pay Fun environment Life Skills Coach Duties : - Complete written and verbal reports - Provide transportation to and from programs - Provide emotional support - Attend trainings as scheduled - Assist with bathroom and personal care - Assist with life skills like cleaning - Assist with cooking - Assist with individual's finances - Assist with medication delivery - Report medical concerns to nursing/supervisor - Other duties as assigned Requirements: Life Skills Coach Position Requirements Be at least 19 years old - Minimum - High school diploma or equivalent - Current and Valid Driver's License - Safe, insured/ registered vehicle - Cleared background check - Pass a drug test PI6fe923d6b5-

National Radio Astronomy Observatory Title: Technical Specialist III-IV Location: 5651 Balloon Fiesta Pkwy, Albuquerque, NM 87113, USA Requisition Number: 224 Job Family: Technical Specialist Pay Type: Hourly Required Education: NET Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. Associated Universities, Inc. (AUI) is a nonprofit organization that manages and operates the NRAO under a cooperative agreement with the National Science Foundation. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The Observatory has been instrumental in the study of black holes, galaxies, and the early universe. At NRAO, we are recruiting a Front End Technical Specialist III or IV. The preferred location for the position will be based at Albuquerque BP office. What You Will be Doing: - Assist with design, layout, testing, problem solving, and troubleshooting procedures for systems, assemblies, sub-assemblies while working with engineers and technical staff. - Conduct procurement and testing of RF and microwave components such as polarizers, couplers, amplifiers, cables, and waveguides. - Participate in regular Front End design, development, and future maintenance activities. - Design, fabricate, assemble and test prototype or production receivers and support electronics. - Set up standard test equipment, test fixtures, or devices to conduct functional, operational, and environmental tests to evaluate the performance and reliability of prototype or production units. - Analyze and interpret test data. - May assist in the first couple installations, then lead the subsequent installations of finished units at various antenna sites. - Other duties may be assigned based on the applicant's skills and the Observatory's needs. Work Environment Work is mission driven, team oriented and typically performed in an office setting within a research or development environment . The successful candidate may occasionally be required to work outdoors or climb on antennas to heights greater than 40 feet above the ground. Candidate may be required to travel domestically and internationally by air carrier and to travel by car between NRAO sites. Who You Are: Education - Associate's degree in electrical engineering technology or an equivalent combination of education and Ten years of related experience. - While not required, a Bachelor of science in electrical engineering technology or closely related field is preferred Experience - Minimum of ten years of experience in design, manufacture, and/or maintenance and repair of some or all the following technical areas: cryogenic receiver systems (front ends), antenna RF systems, and IF systems (e.g. oscillators and mixers) - While not required, fifteen years of experience in technical areas as described above is preferred Skills and Competencies - High level of competency in Microsoft software products and web-based systems, Visio and SharePoint. - Attention to detail is critical - Highly organized - Excellent communication skills - Problem solving skills - Good documentation skills - Ability to work well in a team environment - A strong foundation in electrical or electronics engineering technology - Knowledge of RF, analog, and digital circuit design along with specific test and measurement techniques - Use of various types of electronics test equipment and familiarity with automated test setups to support general test and measurement Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position. Safety Sensitive The selected candidate must successfully pass a post-offer, pre-employment/pre-placement drug screen. Failure to pass the screen will disqualify the candidate from employment consideration for a period of six months from the date of the results. Total Rewards: Compensation The starting salary/hourly rate of this position is between $33.66-$43.62 per hour. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: Associated Universities, Inc (AUI) offers a comprehensive benefits package addressing the needs of employees and their families with most benefits beginning on the first day of employment, subject to eligibility requirements. AUI provides: - Excellent paid time off (13 holidays, annual accrual of up to 24 vacation days) - Medical, dental and vision plans are effective on the first day of employment. - AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution. - Click Total Rewards for more information. Application Instructions: Select the "Apply" button above. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position . Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 Compensation details: 33.66-43.62 Hourly Wage PI19273bb272bb-2279

National Radio Astronomy Observatory Title: Agile Product Owner - Monitor & Control Systems Location: NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America - NRAO Array Operations Center, PO Box 0, SOCORRO, New Mexico, United States of America - Green Bank Observatory, PO Box 2, GREEN BANK, West Virginia, United States of America - 5651 Balloon Fiesta Pkwy, Albuquerque, NM 87113, USA Requisition Number: 197 Job Family: Software Engineer Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope (GBT) in West Virginia, the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile, and the Very Long Baseline Array (VLBA). These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. In addition, the NRAO is undertaking several large projects, including the next generation Very Large Array (ngVLA) and Radar projects. NRAO is seeking a technically oriented Monitor & Control (M&C) Systems Product Owner to lead product strategy for the software systems that operate NRAO's world-class radio telescope facilities. M&C software products are the operational backbone of the Observatory: they integrate hardware and software for mechanical telescope controls, translate high-level observing parameters into real-time commands, and underpin science operations for the VLA, GBT, VLBA, ngVLA, and Radar programs. The successful candidate will bring deep familiarity with hardware-software integration in control systems environments, paired with the organizational and communication skills needed to translate complex technical requirements into a prioritized, actionable development roadmap. Using Agile/Scrum as a delivery framework, this role drives alignment between the software development teams and the scientists, engineers, and operations staff who depend on M&C products every day. The M&C Systems Product Owner will serve as the primary interface between the M&C software development team and a highly technical stakeholder community - including telescope engineers, observatory scientists, and operations staff - who have deep institutional knowledge of these systems. The M&C software team supports products spanning the entire Observatory portfolio, from legacy systems on established facilities to new development on ngVLA. To succeed in this role, the candidate must develop and maintain substantive knowledge of M&C system architectures, real-time control constraints, and hardware integration challenges. The Product Owner will translate that domain understanding into a clearly defined product backlog, collaborate with stakeholders to write meaningful user stories and acceptance criteria, and review completed work to ensure it meets real operational requirements. A working understanding of Agile frameworks and Scrum methodology is essential; Agile practice here is a means to deliver high-quality M&C software reliably, not an end in itself. This position will be located at one of the NRAO facilities in Charlottesville (VA), Socorro (NM), Albuquerque (NM) or Green Bank (WV). What You Will be Doing - Develops deep working knowledge of M&C system architectures, hardware-software integration challenges, and real-time control constraints, and uses that domain understanding to articulate a clear, credible product vision to software development teams working within a Scrum framework. - Engages deeply with a highly technical stakeholder community - including telescope engineers, observatory scientists, and operations staff - to translate complex M&C system requirements into well-defined user stories, acceptance criteria, and a clearly prioritized product backlog. - Prioritizes the product backlog by weighing scientific and operational value against technical risk, system dependencies, and engineering feasibility - making informed tradeoff decisions that reflect both stakeholder needs and M&C system realities. - Serves as the primary liaison between a skeptical, expert stakeholder community and the software development teams, earning trust through technical credibility and consistent follow-through on commitments; identifies and removes roadblocks that impede delivery of M&C system improvements. - Gathers and organizes operational feedback from scientists and engineers across multiple NRAO facilities to continuously refine the M&C product roadmap, ensuring development priorities stay aligned with real-world observatory needs as telescope programs evolve. - Reviews and accepts completed development work with sufficient technical depth to evaluate whether M&C system requirements have been correctly implemented, catching gaps before they reach operational systems. - Participates in Scrum ceremonies, as appropriate, including sprint planning, backlog refinement, reviews, and retrospectives, adapting Agile product owner practices to the realities of complex M&C system development without losing the benefits of iterative delivery. - Continuously evaluates Agile product backlog definition to improve requirements and story effectiveness, always in service of delivering better M&C software - not process for its own sake. - Proactive compliance with NRAO and government safety policies and procedures in own work area is expected. - Other duties as assigned. Work Environment The successful candidate will join a team of professionals engaged in research and development in the fields of science, engineering, software development, and education. Work is typically performed in a research or development environment. Who You Are: - Bachelor's degree in computer science, electrical engineering, physics, astronomy, or a related technical field, or equivalent combination of education and experience. At least four years of combined experience in control systems, hardware-software integration, or scientific software development - including at least two years in a Product Owner, technical lead, or systems engineer role responsible for defining and managing requirements. - Active certification as a Certified Scrum Product Owner (CSPO), Advanced Certified Scrum Product Owner (A-CSPO), or equivalent Agile credential preferred. Candidates who demonstrate strong Agile practice through direct experience but lack formal certification are encouraged to apply; NRAO will support certification upon hire. - Demonstrated hands-on background with control system software products that integrate hardware and software - such as SCADA systems, telescope control systems, industrial automation, or similarly complex real-time hardware-software environments. This is a core requirement, not a nice-to-have. - Expertise using Atlassian tools, including Jira and Confluence, to manage backlogs and team workflows. - A passion for Agile and Scrum practices and a dedication to inspiring continuous improvement across teams. - Demonstrated ability to craft a clear product vision and roadmap that aligns with long-term organizational goals. - Expertise in prioritizing user stories based on value, technical dependencies, and stakeholder needs. - Ability to navigate complex stakeholder relationships and balance competing demands while maintaining buy-in across the organization. - Technical depth sufficient to engage credibly with M&C software engineers on system architecture, hardware interfaces, and implementation tradeoffs - not just to relay requirements, but to participate meaningfully in technical conversations about feasibility and risk. - Experience working with large, long-lived software systems - particularly operational or legacy systems where stability, reliability, and backward compatibility are as important as new feature delivery - in a distributed team environment. - Excellent interpersonal skills, with the proven ability to establish and maintain working relationships with a wide range of people and personality types. - Excellent verbal and written communication skills, and the ability to communicate comfortably and effectively with software engineers, scientists, and senior managers. Competency Summary - Advanced degree in computer science, electrical engineering, physics, astronomy, or a related technical discipline. - Background that includes Physics or Mathematics. - Prior experience as a software developer, systems engineer, or technical lead on control systems or hardware-integrated software; familiarity with C++ or Python in a scientific or real-time systems context is a strong plus. - Experience supporting scientific operations in radio astronomy or related fields. - Substantial experience developing or supporting hardware-software integration in domains such as telescope control, industrial automation, embedded systems, or scientific instrumentation. - Familiarity with basic astronomical principles, in particular radio astronomy, and observatory operations. - Ability to work with international colleagues and across geographically distributed teams. Additional Requirement Observatory employees must be authorized to work in the United States . click apply for full job details

National Radio Astronomy Observatory Title: VLBA Operations Specialist I-II Location: 1011 Lopezville Rd, Socorro, NM 87801, USA Requisition Number: 223 Job Family: Operations Specialist Pay Type: Hourly Required Education: NET Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is a prestigious research and development organization that plays a vital role in the study of the universe. Associated Universities, Inc. (AUI) is a nonprofit organization that manages and operates the NRAO under a cooperative agreement with the National Science Foundation. The Observatory is a hub for technological and scientific collaboration, operating state-of-the-art radio telescope facilities for use by the international scientific community. The Observatory has been instrumental in the study of black holes, galaxies, and the early universe. At NRAO, we are recruiting an Operations Specialist to join our Operations team at the Very Long Baseline Array (VLBA) in New Mexico. The Operations Specialist provides skilled technical assistance, under limited supervision, in the execution of astronomical observing programs, basic data analysis and correlation of observed data. The Operations Specialist operates and array of ten telescopes as one system ensuring the acquisition of data from the instrument delivers a high level of data quality while ensuring the safety of personnel and equipment. Candidates with preferred experience and education will be considered for a higher-level Operations Specialist ranking; duties and responsibilities increase with each level. This is a "safety sensitive" position as described in the Position Requirements below. The location for the position will be the Domenici Science Operations Center (DSOC) in Socorro, New Mexico. Socorro is a small, historical town in the Rio Grande Valley, 75 miles south of Albuquerque. What You Will be Doing: The essential duties of an Operations Specialist I include: - Operating and monitoring ten telescopes and supporting equipment - Troubleshooting and taking corrective action when errors and faults occur - Communicating with remote personnel working on the telescopes, notifying personnel of dangerous weather conditions, monitoring fire alarm systems and responding to emergencies - Initiating telescope control and preparing the antenna, receivers, clocks, recording systems and other hardware and software for operation - Receiving observing instructions and executing observing programs including, but not limited to, processing incoming observing files, verifying against published schedules, annotating files on the observation schedule, executing observation programs and sending results to observers - Aiding and accommodating requests from observers, scientific staff, engineers and technicians in regards to basic commands for telescope controls and data analyses - Monitoring readings and alerts on multiple computer screens to detect unsafe equipment conditions and ensuring all systems are configured correctly and operating normally - Monitoring fringe amplitude readings and data flagging codes to check data quality - Performing system tests to measure values used to finely tune each antenna, verifying antenna functionality and receiver performance and updating system parameters following major hardware upgrades, in consultation with a system expert - Taking prescribed actions to protect telescope equipment i.e. weather conditions exceed operating parameters - Making necessary personnel call-outs when equipment safety is compromised and/or when major problems occur - Maintaining an accurate observing log of failures, abnormal conditions, significant events, equipment status changes, procedural changes, or special instructions from observers or staff - Writing detailed maintenance reports for hardware and software problems - Documenting operational procedures and assisting with their upkeep - Managing the correlator queue efficiently, appropriately balancing the priorities of observing and correlator functions - Ensure data disk packs are properly handled and stores during and after usage - Proactive compliance with all NRAO policies and procedures is required - Other duties may be assigned Additional responsibilities of Operations Specialist II include: - Providing advanced troubleshooting support and corrective actions when errors and faults occur - Performing ongoing analysis of operator tools and methods, and documenting improvements - Developing procedures and documentation for new equipment based on technical information supplied by engineers or supervisors - Writing technical reports to describe operating characteristics, abnormal conditions, and functional limitations - Providing input/feedback on related and proposed hardware/software developments/issues and assisting in troubleshooting any detected problems - Training new operators - Assisting scientists in basic data analysis Work Environment Work is mission driven, team oriented and typically performed in an office setting within a research or development environment. The Operations Specialist will work as part of a team that supports a 24 hour / 7 day weekly rotation shift pattern of day, evening and night shifts made up of either five eight hour shifts or two twelve hour plus two eight hour shifts per week. The work is indoors with multiple computer terminals. Operators must be available for emergency call out and may be required to work overtime to cover vacant shifts or in emergencies until relieved. Who You Are: Education - Associates degree (A.A.) or equivalent from an accredited two-year college or technical school with training in math, physics, science or a related technical field. - While not required, a bachelor's degree in a related field is preferred. Experience - No prior experience is required. - While not required, three or more years of experience in operating an industrial-sized astronomical instrument is preferred. Skills and Competencies - Must be able to follow procedures and policies - Attention to detail is critical - Highly organized and able to multitask - Excellent communication skills; able to express yourself clearly both verbally and in writing, and able to work well with others, sometimes in stressful situations - Be able to handle emergency situations calmly - Must be able to operate a computer using process control software applications and able to use a Windows computer and software. - Must have experience with, or ability to learn, a LINUX/UNIX operating environment - Must have demonstrated ability to read and interpret documents such as schematics, operating and maintenance instructions, and procedure manuals Additional Requirements - Be able to frequently lift and/or move up to 50 pounds. - Distinguish the primary and secondary colors (red, blue, yellow, orange, green, etc.) on a computer screen - Must be able to hear audible alarms and see flashing and/or illuminated indicators to respond to system alerts Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B Visas for this position. Safety Sensitive The selected candidate must successfully pass a post-offer, pre-employment/pre-placement drug screen. Failure to pass the screen will disqualify the candidate from employment consideration for a period of six months from the date of the results. Total Rewards: Compensation The starting hourly rate of this position is between $22.75-$32.31 per hour. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: Associated Universities, Inc (AUI) offers a comprehensive benefits package addressing the needs of employees and their families with most benefits beginning on the first day of employment, subject to eligibility requirements. AUI provides: - Excellent paid time off (13 holidays, annual accrual of up to 24 vacation days) - Medical, dental and vision plans are effective on the first day of employment. - AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution. - Click Total Rewards for more information. Application Instructions: Select the "Apply" button above. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position . Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 Compensation details: 22.75-32.31 Hourly Wage PI962862af74bf-2179

Description: Life Skills Coaches are residential based and assist individuals with intellectual or developmental disabilities to reach daily, weekly, and monthly living goals. This looks like cooking a meal for their housemates, completing their own laundry, choosing and completing an art project, etc. If you are kind, enjoy the company of others, and watching individuals achieve goals they set and even help them overcome obstacles, this might be the right fit for you. Must be able to transport in your own vehicle as needed. Current opening(s): 1. Sunday 9:00pm - 9:00am and Monday - Wednesday 11:00pm - 9:00am 2. Wednesday - Friday 11:00pm-9:00am and Saturday 9:00pm - 9:00am Pay Rate: $16.00/Hour Life Skills Coach's Benefits : Medical, dental, and vision insurance Mileage Reimbursement Attendance Lottery WOW's (monetary appreciation gifts) Holiday pay Fun environment Life Skills Coach Duties : - Complete written and verbal reports - Provide transportation to and from programs - Provide emotional support - Attend trainings as scheduled - Assist with bathroom and personal care - Assist with life skills like cleaning - Assist with cooking - Assist with individual's finances - Assist with medication delivery - Report medical concerns to nursing/supervisor - Other duties as assigned Requirements: Life Skills Coach Position Requirements Be at least 19 years old - Minimum - High school diploma or equivalent - Current and Valid Driver's License - Safe, insured/ registered vehicle - Cleared background check - Pass a drug test PI2bbedce61e2d-6536

Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. We are currently seeking a Mortgage Loan Underwriter to join Kirtland Credit Union! This is a regular, full-time, position that is fully remote based on geographical location. Join the rest of our teammates and become eligible for a generous benefits package that we offer: - Medical, Dental and Vision Insurance - 401(k) Retirement savings program - 401 (k) employer match - Paid time off with accrual starting from day one. - 11 Paid holidays off during the year! - Tuition Reimbursement for College Degrees - Employee Clothing Advance - Fitness Reimbursement Program - Employer paid Life Insurance - Employee Assistance Program - Employer paid Short- and Long-Term Disability Insurance - Travel Assistance Program This is what we would like you to do: Responsible for reviewing and underwriting mortgage loans. Identifies, analyzes, and evaluates loan risks and compensating factors, and ensures the marketability of closed loans and the safety of Credit Union assets. Approves, suspends, or denies loan applications. Ensures that loans are approved within the terms of the Credit Union's standards and procedures, regulatory underwriting guidelines, and FHA, VA, and other secondary market requirements. Provides support to Mortgage Loan Personnel. Support the credit union's mission, vision, values, strategic goals, and service standards. Primary Job Duties: - Assumes responsibility for reviewing appraisals and ensuring that determined values are well documented. - Assumes responsibility for accurately evaluating the credit worthiness of potential borrowers. - Evaluates applicant's employment history. Ensures that the probability of continued employment is good. Verifies at least two years of employment history and ensures that all income used in qualifying is expected to continue for at least 3 years or meets secondary marketing guidelines. Evaluates likelihood of job tenure. Assesses overtime, bonuses, and commissions used to qualify. Analyzes tax returns and balance sheets of self-employed applicants. - Evaluates the adequacy of the applicant's income and the probability that the member will be able to meet expected financial obligations. Assesses family support requirements. Compares previous housing expenses with proposed expenses. Examines income trends and determines possibilities for increased income in future years. - Assesses potential borrower's assets. Ensures that assets meet closing requirements, are derived from acceptable sources, and that acceptable levels of reserves will remain after closing. - Reviews borrower's credit. Reviews the manner in which obligations have been met and financial affairs managed. Investigates derogatory credit. Ensures that all previous mortgage histories are rated and all debts are appropriately listed and rated. - Orders private mortgage insurance in compliance with PMI guidelines. - Completes all underwriting functions in accordance with various program requirements, Credit Union standards, and related legal and regulatory requirements. - Completes related documentation and reports. Maintains files and ensures their completeness. - Ensures that all lending conditions have been satisfactorily met prior to closing. Ensures the marketability of closed loans and the safety of Credit Union assets. - Assumes responsibility for establishing and maintaining effective communication and coordination with Credit Union personnel and with management. - Assumes responsibility for establishing and maintaining professional working relations with members and external lending professionals and governmental agencies. Education/Certification: - High school diploma required - Bachelor's degree in business or related field preferred . Experience Required: - Three years of directly related experience in the credit field required . - DE (Direct Endorsement) qualification from housing and urban development and can underwriter and approve government loans required. - Licensed Mortgage Underwriter with direct experience operating under the LAPP/SAR (Lender Appraisal Processing Program / Staff Appraisal Reviewer) authority, actively issuing Notices of Value (NOVs) within the past year required. - Proven expertise reviewing, analyzing, and approving residential appraisals in compliance with Fannie Mae guidelines preferred. - Extensive experience utilizing Desktop Underwriter (DU) for automated underwriting decisions, risk assessment, and loan eligibility validation preferred. - Strong background in credit, income, asset, and collateral analysis to support sound underwriting decisions preferred. - Demonstrated ability to ensure regulatory compliance, maintain quality control, and mitigate lending risk preferred. - Two years of Financial Institution experience preferred. - Experience in general mortgage or real estate lending required . - Experience with calculating loan-to-value and debt to income preferred. Required knowledge, skills and abilities - Knowledge of financial statements, credit reports, tax returns, and appraisals preferred . - Full understanding of FHA, VA, and conventional underwriting requirements preferred. - Knowledge of Credit Union lending programs, policies, procedures, and standards preferred. - Able to use all related computer applications preferred. - Knowledge of real estate closing documents, loan products, and lending compliance and Regulations preferred. - Knowledge of all applicable regulations and laws preferred. - Strong interpersonal skills with the ability to work well with members and other employees - Maintain professional appearance and conduct - Teamwork skills - Multi-task and detail oriented - Ability to work within tight deadlines - Problem solving ability of moderate difficulty handling high dollar financial transactions - Ability to manage irate members in a professional manner - Proficient with Microsoft Office Suite To apply for this exciting opportunity, visit our careers page at Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI0e55525d2d06-4543

Join the Burritos Alinstante Team! We're looking for energetic, reliable Team Members who are committed to delivering an outstanding experience to every guest, every visit to join our Albuquerque location at Isleta! Flexible schedule, weekend availability is required. Hourly Rate - $15.00 per hour What you Need - Positive attitude and strong work ethic. - Ability to work in a fast-paced environment. - Dependable and punctual. - Strong integrity. - Availability for weekends and holidays. Education - High school diploma preferred, but not required. Physical Demands/Requirements - Ability to stand for long period of time. - Ability to lift up to 50 pounds (e.g. picking up and changing trash bags). - Reaching, bending, or kneeling (e.g. pulling weeds, stocking shelves from boxes). What we Offer - Competitive Pay. - Health insurance, Dental, and Vision, 401k with employer match, employee referral program, paid time off, and paid sick leave. - Opportunity for growth. About Us Here at Burritos Alinstante, we serve authentic New Mexican cuisine made from scratch each day. Our mission is to serve only the highest-quality ingredients and to hear the words, "this tastes just like my Grandma used to make." Our staff are dedicated to providing high-quality customer service and work as a team in a drug-free, fun and energetic environment! Our locations close by 2pm daily, which gives our team members flexibility to attend school, enjoy outdoor recreation and have work/life balance! Compensation details: 15 PI3e42ad3355ba-8310

LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world's most recognizable brands. In this role, you'll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training , you'll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: - Make outbound and receive inbound calls in a professional and courteous manner - Educate customers on products and services, identifying upsell opportunities - Understand customer needs and recommend tailored solutions - Use internal systems to manage accounts and process orders accurately - Research and resolve customer issues, coordinating with other departments as needed - Follow scripts, policies, and procedures to ensure consistency and compliance - Maintain accurate records and safeguard customer information - Escalate complex issues to supervisors or appropriate teams - Stay current with training, updates, and system changes - Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent verbal and written communication skills - Ability to type 20+ words per minute - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team player with strong interpersonal skills ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world's most recognizable brands. In this role, you'll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training , you'll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: - Make outbound and receive inbound calls in a professional and courteous manner - Educate customers on products and services, identifying upsell opportunities - Understand customer needs and recommend tailored solutions - Use internal systems to manage accounts and process orders accurately - Research and resolve customer issues, coordinating with other departments as needed - Follow scripts, policies, and procedures to ensure consistency and compliance - Maintain accurate records and safeguard customer information - Escalate complex issues to supervisors or appropriate teams - Stay current with training, updates, and system changes - Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent verbal and written communication skills - Ability to type 20+ words per minute - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team player with strong interpersonal skills CONDITIONS OF EMPLOYMENT: All MCI Locations - Must be authorized to work in the country where the job is based. Subject to the program and location of the position - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. - Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience . click apply for full job details

LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator with a passion for sales and customer success? We're expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions. In this role, you'll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: - Make outbound calls to customers across the country - Promote and sell products and services tailored to customer needs - Provide accurate information and resolve customer inquiries - Use internal systems to manage accounts and process orders - Collaborate with other departments to resolve customer issues - Follow scripts, policies, and compliance guidelines - Maintain accurate records and protect customer data - Stay current with training, product updates, and program changes - Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent communication and organizational skills - Typing speed of 20+ WPM - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team player with strong interpersonal skills ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator with a passion for sales and customer success? We're expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions. In this role, you'll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: - Make outbound calls to customers across the country - Promote and sell products and services tailored to customer needs - Provide accurate information and resolve customer inquiries - Use internal systems to manage accounts and process orders - Collaborate with other departments to resolve customer issues - Follow scripts, policies, and compliance guidelines - Maintain accurate records and protect customer data - Stay current with training, product updates, and program changes - Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent communication and organizational skills - Typing speed of 20+ WPM - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team player with strong interpersonal skills CONDITIONS OF EMPLOYMENT: All MCI Locations - Must be authorized to work in the country where the job is based. Subject to the program and location of the position - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. - Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: - . click apply for full job details

LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We're looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you'll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program , you'll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes : POSITION RESPONSIBILITIES: Key Responsibilities: - Make outbound and receive inbound calls in a professional and courteous manner - Educate customers on products and services, identifying upsell opportunities - Understand customer needs and recommend tailored solutions - Use internal systems to manage accounts and process transactions accurately - Research and resolve customer issues, coordinating with other departments as needed - Accurately document customer interactions and follow established procedures - Adhere to scripts, policies, and compliance standards - Maintain confidentiality and handle sensitive information responsibly - Escalate complex issues to supervisors or appropriate teams - Stay current with training, updates, and system changes - Meet attendance and scheduling expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent verbal and written communication skills - Ability to type 20+ words per minute - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team-oriented with strong interpersonal skills ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We're looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you'll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program , you'll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes : POSITION RESPONSIBILITIES: Key Responsibilities: - Make outbound and receive inbound calls in a professional and courteous manner - Educate customers on products and services, identifying upsell opportunities - Understand customer needs and recommend tailored solutions - Use internal systems to manage accounts and process transactions accurately - Research and resolve customer issues, coordinating with other departments as needed - Accurately document customer interactions and follow established procedures - Adhere to scripts, policies, and compliance standards - Maintain confidentiality and handle sensitive information responsibly - Escalate complex issues to supervisors or appropriate teams - Stay current with training, updates, and system changes - Meet attendance and scheduling expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent verbal and written communication skills - Ability to type 20+ words per minute - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team-oriented with strong interpersonal skills CONDITIONS OF EMPLOYMENT: All MCI Locations - Must be authorized to work in the country where the job is based. Subject to the program and location of the position - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. - Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward . click apply for full job details

LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a drive to succeed? We're looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network. Whether you're just starting your career or looking to take the next step, we offer flexible schedules , industry-leading training , and real opportunities for advancement including roles in Supervision, Training and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: - Handle inbound and outbound calls with professionalism and courtesy - Use training and resources to confidently answer questions and sell products/services - Listen actively to understand customer needs and resolve issues - Research systems to locate missing information and collaborate with internal teams - Manage customer accounts and process orders accurately using company systems - Follow scripts, policies, and compliance guidelines - Maintain accurate records and protect customer data - Escalate complex issues to appropriate team members - Attend training sessions and team meetings to stay current on updates - Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent written and verbal communication skills - Typing speed of 20+ WPM - Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) - Familiarity with Windows operating systems - Highly reliable with strong attendance and punctuality - Skilled in troubleshooting, conflict resolution, and customer service - Empathetic, responsive, and solution-oriented - Ability to multitask, stay focused, and self-manage - Team-oriented with strong interpersonal skills - Comfortable in a fast-paced, evolving environment Preferred (Not Required) - 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center - Experience in state or federal work environments ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a drive to succeed? We're looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network. Whether you're just starting your career or looking to take the next step, we offer flexible schedules , industry-leading training , and real opportunities for advancement including roles in Supervision, Training and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: - Handle inbound and outbound calls with professionalism and courtesy - Use training and resources to confidently answer questions and sell products/services - Listen actively to understand customer needs and resolve issues - Research systems to locate missing information and collaborate with internal teams - Manage customer accounts and process orders accurately using company systems - Follow scripts, policies, and compliance guidelines - Maintain accurate records and protect customer data - Escalate complex issues to appropriate team members - Attend training sessions and team meetings to stay current on updates - Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent written and verbal communication skills - Typing speed of 20+ WPM - Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) - Familiarity with Windows operating systems - Highly reliable with strong attendance and punctuality - Skilled in troubleshooting, conflict resolution, and customer service - Empathetic, responsive, and solution-oriented - Ability to multitask, stay focused, and self-manage - Team-oriented with strong interpersonal skills - Comfortable in a fast-paced, evolving environment Preferred (Not Required) - 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center - Experience in state or federal work environments CONDITIONS OF EMPLOYMENT: All MCI Locations - Must be authorized to work in the country where the job is based. Subject to the program and location of the position - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. . click apply for full job details

LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world's most recognizable brands. In this role, you'll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training , you'll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: - Make outbound and receive inbound calls in a professional and courteous manner - Educate customers on products and services, identifying upsell opportunities - Understand customer needs and recommend tailored solutions - Use internal systems to manage accounts and process orders accurately - Research and resolve customer issues, coordinating with other departments as needed - Follow scripts, policies, and procedures to ensure consistency and compliance - Maintain accurate records and safeguard customer information - Escalate complex issues to supervisors or appropriate teams - Stay current with training, updates, and system changes - Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent verbal and written communication skills - Ability to type 20+ words per minute - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team player with strong interpersonal skills ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world's most recognizable brands. In this role, you'll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training , you'll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: - Make outbound and receive inbound calls in a professional and courteous manner - Educate customers on products and services, identifying upsell opportunities - Understand customer needs and recommend tailored solutions - Use internal systems to manage accounts and process orders accurately - Research and resolve customer issues, coordinating with other departments as needed - Follow scripts, policies, and procedures to ensure consistency and compliance - Maintain accurate records and safeguard customer information - Escalate complex issues to supervisors or appropriate teams - Stay current with training, updates, and system changes - Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: - Must be 18 years or older - High school diploma or equivalent - Excellent verbal and written communication skills - Ability to type 20+ words per minute - Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) - Familiarity with Windows operating systems - Dependable and punctual with a strong work ethic - Strong problem-solving and conflict resolution skills - Customer-focused, empathetic, and solution-oriented - Ability to multitask and manage time effectively - Comfortable in a fast-paced, evolving environment - Team player with strong interpersonal skills CONDITIONS OF EMPLOYMENT: All MCI Locations - Must be authorized to work in the country where the job is based. Subject to the program and location of the position - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. - Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience . click apply for full job details