IFM Account Manager

DFM Solutions seeks an IFM Account Manager to lead integrated facility and asset management programs for industrial and commercial clients. In this client-facing role, you will assess maintenance and reliability performance, design optimization strategies, and support CMMS implementation to boost uptime and reduce lifecycle cost. You will coordinate cross-functional teams, track KPIs, and deliver clear, data-driven reports and recommendations. This position offers hands-on project work, direct client interaction, and opportunities to refine your skills in reliability engineering and continuous improvement.

Responsibilities

• Lead IFM programs for industrial and commercial clients, acting as primary account contact

• Assess facility and asset performance using data and reliability principles

• Develop maintenance optimization and reliability improvement plans

• Support CMMS implementation, configuration, and data integrity

• Coordinate cross-functional teams to deliver projects on time and within scope

• Analyze KPIs and prepare client reports and recommendations

• Facilitate client workshops, training, and continuous improvement initiatives

• Ensure contract compliance, service quality, and client satisfaction Required Skills

• Integrated facility management (IFM)

• Maintenance strategy development

• Reliability engineering principles

• CMMS implementation and configuration

• Data analysis and KPI reporting

• Asset lifecycle management

• Industrial facility operations

• Project and account management

• Root cause analysis (RCA)

• Presentation and client communication