HR Team Manager

HR Team Manager

• Up to £50,000 dependent on experience

• Full-time

• Office based

• Glasgow

We are working with an award-winning, national business compliance company that offers HR and Employment Law advice to small businesses across the UK.

This is a great opportunity to join a market-leading business, work with a great team and progress your career within HR.

About the job:

In this role you will be responsible for running, motivating and developing a team of HR professionals. You will oversee the office and day-to-day management of the team and support, coach and mentor team members and ensure that they hit company targets.

Main Duties & Responsibilities

• Delivering quality and performance KPI's and ensuring they are met

• Conducting 1-1's to maintain an awareness of all staffing matters and performance issues

• Building and maintaining an effective, cohesive and motivated team

• Providing leadership to colleagues and peers

• Promoting awareness of the business' services

• Forming and maintaining strong working relationships with other areas of the business

• Providing effective support and coaching to the team

• Attending daily morning meetings with the senior leadership team and implementing strategies to ensure a strong performance

• Conducting disciplinaries, grievances etc. where necessary in line with the Employee Handbook

• Keeping the Head of Operations up to date with all staff issues along with pending or proposed courses of action

• Training new and existing members of the team

• Driving the growth and success of the team

• Handling any escalated complaints and taking necessary action

• Monitoring and reviewing performance of team members on a daily basis and providing a detailed daily report to the Head of Operations

• Working with other managers to ensure everyone is supported and service levels are achieved

• Assisting in recruitment drives and interviews to ensure staffing levels are maintained

• Considering how the business can attract more clients in Scotland

• Working with marketing to promote the business in communications and social media

• Any other tasks deemed necessary

You

• Previous experience managing a team of more than 15 people is essential

• Excellent knowledge of and hands on experience with HR processes and procedures is essential

• Can-do attitude with the ability to drive, motivate and support others

• Ability to work in a fast-paced environment

• Dynamic and flexible approach

• Excellent people management and interpersonal skills

• Strong organisation and time management skills

• Excellent customer service skills

• Ability to provide feedback in a constructive manner

• Previous experience dealing with complaints through to resolution

• Solutions based approach

• Ability to contribute to business growth and service improvements

On Offer

• Annual salary up £50,000 dependent on experience

• Monday to Friday, 9am-5pm

• Parking nearby/onsite

• Development and progression

• 25 days holiday + bank holidays

• Your birthday off

• Regular updates on Employment Law, so that you are always up to date

• Free Employee Assistance programme

• Life insurance cover

• Contributory pension scheme

• Social events and department budget for a quarterly day out

• Career pathways to develop your skills and support your progression through the business