General Manager

The Edge Fitness Clubs is seeking a results-driven General Manager to lead daily operations of a high-energy, full-service fitness club. You will oversee staff, drive membership and personal training sales, and ensure an exceptional member experience. Responsibilities include managing budgets, controlling expenses, and maintaining high standards of cleanliness, safety, and equipment maintenance. You will champion our motivational, team-oriented culture, coach staff for peak performance, and engage with the local community to grow membership and retention while delivering strong business results.

Responsibilities

• Lead daily club operations to deliver an exceptional member experience

• Manage, train, and motivate staff to meet performance and service standards

• Drive membership sales, personal training revenue, and retention goals

• Monitor club financials, budgeting, and expense control to meet profit targets

• Ensure facility cleanliness, equipment maintenance, and safety compliance

• Develop local marketing and outreach initiatives to grow membership

• Handle member feedback, issues, and escalations professionally

• Report key performance metrics to regional leadership and implement action plans Required Skills

• Club operations management

• Sales and membership growth

• P&L and budgeting

• Staff leadership and coaching

• Customer service management

• Fitness industry knowledge

• Marketing and community outreach

• Scheduling and workforce planning

• Facility and safety compliance

• Data and KPI analysis