Franchise Business Consultant

Amada Senior Care seeks a Franchise Business Consultant for the Western Region to support and grow senior care franchise locations. In this role, you'll coach franchise owners on operations, staffing, client service, and compliance to ensure high-quality non-medical in-home care and senior housing advisory services. You will analyze KPIs, conduct site and virtual visits, and share best practices to drive revenue, profitability, and care standards. Collaborating closely with corporate teams, you'll champion Amada's mission of compassionate, dignified care while helping franchisees build sustainable, high-performing businesses.

Responsibilities

• Provide operational consulting and coaching to senior care franchisees across the Western region.

• Conduct regular site and virtual visits to assess performance, client satisfaction, and compliance.

• Analyze financials and KPIs to identify opportunities to grow revenue, margins, and utilization.

• Support franchisees with staffing, scheduling, and process optimization for non-medical in-home care.

• Ensure adherence to brand standards, quality-of-care guidelines, and relevant senior care regulations.

• Develop and deliver training, best practices, and toolkits to franchise owners and their teams.

• Partner with corporate support, marketing, and clinical resources to resolve issues and drive initiatives.

• Track and report territory performance, risks, and action plans to leadership.

Required Skills

• Franchise operations management

• Multi-unit business consulting

• Senior care or healthcare operations

• Financial and KPI analysis

• Territory and account management

• Process improvement

• Training and coaching franchisees

• Relationship management

• Regulatory and compliance awareness

• CRM and reporting tools