Endpoint Solutions Engineer - Essex - c&;40K

Endpoint Solutions Engineer - Essex - c£40K

A growing technology services business is looking to appoint an experienced Endpoint Solutions Engineer to join its Endpoint & Modern Workplace team, supporting a range of customers across London and the South East.

This is a great opportunity for a technically strong IT professional with experience across Microsoft 365, Azure, endpoint, infrastructure and networking who enjoys working directly with customers and delivering high-quality technical solutions.

Key Responsibilities

• Deliver minor installation and implementation projects for customers

• Provide technical support across contracted and non-contracted customers

• Troubleshoot and resolve desktop, server, network and infrastructure issues

• Administer and support Microsoft 365 and Azure environments

• Provide technical guidance to engineers and support teams

• Assist the sales team with pre-sales activities, including technical surveys and solution design

• Make recommendations around technical procedures, customer environments and improvements

Skills & Experience

• Strong technical knowledge across Microsoft 365, Azure, endpoint and infrastructure technologies

• Experience troubleshooting desktop, server and network environments

• Experience administering Microsoft 365 and Azure environments

• Strong customer service and communication skills, with the ability to work directly with clients

• Ability to work effectively alongside technical engineers and multidisciplinary teams

• Excellent organisation and time-management skills, with the ability to prioritise workloads against service requirements