End User Support Specialist

End User Support Specialist / Service Desk

Bristol Office Up to £35,000 DOE

We're working with an established technology business that is looking for an experienced End User Support Specialist / Service Desk Consultant to join their team on a Hybrid basis

This is a 2nd line support role, ideal for someone with a strong background in an MSP environment who enjoys troubleshooting, taking ownership of issues and providing a high level of service to customers.

What we're looking for:

• Strong experience in a Service Desk / Technical Support role within an MSP

• Solid Microsoft knowledge across Windows, M365 and Azure

• Strong troubleshooting skills across devices, applications and networks

• Excellent communication skills and the ability to support non-technical users

• Experience working with remote support tools

• A Microsoft Associate level certification is essential

• A proactive, customer focused approach with a strong sense of ownership

If you're looking for your next opportunity in a remote technical support environment, we'd be keen to hear from you.