Drain and Sewer In-Home Sales Consultant

Boston Standard / New England Ductless is seeking a Drain/Sewer Sales Advisor to join our customer-first HVAC and plumbing team. In this role, you'll visit residential and light commercial customers across Greater Boston, assess drain and sewer issues, and present clear, solution-focused options. You'll build trust through honest, consultative selling while preparing accurate estimates and coordinating with our technicians. We offer paid training, growth opportunities, and a stable, year-round service environment in a collaborative, hands-on culture that values craftsmanship, reliability, and respect.

Responsibilities

• Conduct in-home assessments to diagnose drain and sewer issues and present recommended solutions

• Educate customers on repair, replacement, and maintenance options for drain and sewer systems

• Prepare accurate estimates, proposals, and work orders in coordination with the operations team

• Close sales while maintaining a customer-first, consultative approach

• Collaborate with technicians to ensure proper job scope, materials, and scheduling

• Maintain detailed records of leads, follow-ups, and closed jobs in company systems

• Meet or exceed sales and conversion targets while protecting margins and customer satisfaction

• Stay current on local codes, company offerings, and industry best practices Required Skills

• In-home sales

• Drain and sewer system knowledge

• Estimating and proposal writing

• CRM or sales software

• Basic plumbing systems understanding

• Code and safety awareness

• Customer relationship management

• Upselling and cross-selling

• Technical presentation skills

• Time management