Digital Inside Sales Representative - Home Improvement

Renewal by Andersen Esler Companies is seeking a Digital Inside Sales Representative to convert qualified digital leads into satisfied customers for premium window and door replacement. In this performance-driven, people-focused team, you will conduct virtual consultations, understand homeowner needs, and recommend tailored solutions. You'll manage a robust pipeline, prepare quotes, and close sales using CRM and online tools. Esler Companies offers strong training, clear career paths, and performance-based rewards in a fast-growing construction-focused home improvement environment.

Responsibilities

• Handle inbound and outbound digital leads to sell window and door replacement solutions

• Qualify prospects, understand homeowner needs, and recommend appropriate products

• Deliver virtual product demonstrations and consultations using online tools

• Prepare and present quotes, close sales, and process orders accurately in CRMMeet or exceed daily, weekly, and monthly sales and productivity targets

• Collaborate with marketing and field sales teams to optimize lead follow-up

• Maintain detailed records of customer interactions and pipeline status

• Provide exceptional customer experience and follow-up to drive repeat business

• Participate in ongoing sales training and coaching to refine skills

• Use performance metrics to improve conversion rates and sales efficiency Required Skills

• Inside sales

• CRM software (e.g., Salesforce or similar)

• Lead qualification

• Virtual/online presentations

• Sales pipeline management

• Construction or home improvement product knowledge

• Digital communication tools (video conferencing, chat, email)

• Sales reporting and analytics

• Negotiation and closing techniques

• Basic MS Office or Google Workspace