Content Designer

Content Designer English/Welsh Bilingual

We re looking for an experienced Content Designer to join a multidisciplinary team delivering new digital services for our public sector client.

You ll help design clear, accessible and evidence-based content for services aimed at helping people identify and reduce gambling-related harms and access appropriate support.

What you ll do

• Design user-centred content across digital services and journeys

• Turn complex information into clear, accessible content

• Work closely with user researchers, service designers, interaction designers and product teams

• Use research, analytics and user feedback to test and improve content

• Ensure English and Welsh content and journeys are considered from the outset

• Contribute to services that meet GDS Service Standard and WCAG 2.2 AA requirements

What we re looking for

• Strong content design experience within agile digital teams

• Experience designing accessible, user-centred digital content

• Good understanding of GDS standards and content design principles

• Experience using user research and evidence to inform content decisions

• Ability to work sensitively with complex or potentially distressing subject matter

• Welsh/bilingual content design capability

Location: Remote-first, with occasional in-person workshops Clearance: BPSS