Communication System Engineer

Global Medical Response is seeking a Communication System Engineer to design, implement, and support mission-critical radio, voice, and data systems that connect air and ground medical teams. You will configure and optimize communication networks, integrate dispatch and telemetry systems, ensure high availability and cybersecurity, and respond to incidents affecting clinical operations. Partner with clinical, operations, and IT teams to deliver reliable communication in time-sensitive emergencies while documenting standards and supporting system upgrades and compliance.

Responsibilities

• Design, configure, and maintain radio, voice, and data communication systems supporting air and ground medical operations.

• Integrate dispatch, telemetry, and clinical systems to ensure end-to-end data and voice connectivity.

• Monitor system performance and availability, troubleshoot incidents, and provide timely escalation and resolution.

• Implement security, redundancy, and disaster recovery measures for mission-critical communication infrastructure.

• Collaborate with clinical, operations, and IT teams to gather requirements and deliver reliable communication solutions.

• Document architectures, configurations, standards, and procedures for deployments and ongoing support.

• Support upgrades, migrations, and new site deployments while minimizing operational downtime.

• Ensure compliance with applicable communication, healthcare, and safety regulations and standards.

Required Skills

• Radio communication systems

• IP networking (TCP/IP, VLANs, routing)

• Vo

• IP and telephony

• Systems integration

• Linux/Windows server administration

• Network and system monitoring

• Cybersecurity fundamentals

• Emergency communications standards

• Scripting/automation

• Technical documentation