Commercial Account Manager

Village Green Landscapes seeks a Commercial Account Manager to grow and maintain residential services accounts within our Sales & Business Development team. You'll manage a portfolio of landscape maintenance and enhancement clients, identify upsell opportunities, prepare proposals, and ensure exceptional service delivery. Working closely with our design and operations teams, you'll translate client needs into tailored landscaping solutions using basic design and CRM software. Our collaborative, innovation-focused culture supports your success through team selling, shared problem-solving, and ongoing professional development.

Responsibilities

• Manage and grow a portfolio of residential and light commercial landscape service accounts

• Develop and deliver proposals, bids, and contracts for maintenance and enhancement work

• Conduct regular site walks and client meetings to assess property needs and satisfaction

• Collaborate with design and operations teams to scope work, schedule services, and ensure quality

• Identify upsell and cross-sell opportunities for design, installation, and maintenance packages

• Track sales activities and pipeline in CRM and report on revenue and retention goals

• Participate in pricing, budgeting, and forecasting for assigned accounts

• Resolve service issues quickly while maintaining strong client relationships

• Support marketing initiatives, referrals, and community outreach to generate new leads

• Stay current on landscaping trends, materials, and best practices Required Skills

• B2

• B sales

• Account management

• Landscaping knowledge

• Proposal writing

• Contract negotiation

• CRM software

• Customer relationship management

• Budgeting and forecasting

• Microsoft Office / Google Workspace

• Site assessment and estimating