Carrier Sales Representative

CDN Logistics Inc, a nationwide transportation provider based in Carol Stream, IL, is seeking a Carrier Sales Representative to build and manage truckload carrier relationships. In this fast-paced brokerage role, you will source capacity for customer freight, negotiate truckload rates, and secure reliable carriers to meet service and margin goals. You will monitor shipments, resolve service issues, and communicate updates to internal teams. The role requires strong phone and email communication, effective negotiation, use of TMS tools, and a commitment to safety, accountability, and high-quality customer service.

Responsibilities

• Source and secure truckload carrier capacity for customer freight across regional and national lanes

• Negotiate truckload rates and terms to balance service quality and margin goals

• Develop and maintain strong carrier relationships to ensure reliable capacity

• Track and monitor active shipments, proactively resolving service or delay issues

• Communicate shipment status and exceptions to internal teams and stakeholders

• Utilize transportation management systems (TMS) and carrier portals for load coverage and tracking

• Collaborate with operations and customer service teams to meet on-time pickup and delivery targets

• Support continuous improvement initiatives in carrier performance, cost control, and service quality Required Skills

• Carrier sourcing

• Freight rate negotiation

• Truckload brokerage

• Transportation Management Systems (TMS)

• Load boards (DAT, Truckstop, etc.)

• Shipment tracking and issue resolution

• Lane and market pricing analysis

• Microsoft Excel and Office tools

• Customer and carrier communication

• Time management in fast-paced environment