Car Wash Sales Lead

Finish Line Car Wash in Madisonville, KY is seeking a Sales Lead to drive membership sales, coach team members, and deliver exceptional customer experiences. In this fast-paced, hands-on role, you'll greet customers, explain wash packages, promote memberships, and help meet daily sales goals. You'll support training, model friendly service, and ensure a clean, safe, and welcoming site. This role is ideal for someone reliable and outgoing who enjoys working with people, solving problems on the spot, and growing into greater responsibility within a supportive team environment.

Responsibilities

• Greet customers and provide friendly, informed service

• Explain wash packages and benefits to customers

• Promote and sell memberships and add-on services

• Help set and achieve daily sales and membership goals

• Coach and support team members in sales techniques

• Assist with training new employees on service standards

• Monitor site cleanliness, safety, and presentation

• Handle customer questions, concerns, and basic issues

• Operate point-of-sale systems and process payments

• Support opening, closing, and daily operational tasks Required Skills

• Customer service

• Point-of-sale (POS) operation

• Basic sales techniques

• Cash handling and reconciliation

• Upselling and cross-selling

• Team leadership and coaching

• Verbal communication

• Conflict resolution

• Time management

• Basic safety and equipment awareness